Hotel>Jerusalem>DEM Hotel Jerusalem

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General Info

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Accommodation Rules

About

Hotel

DEM Hotel Jerusalem

Jerusalem, Israel

The Fun Awaits

Perfect for nature loversOnly 1.8 km to Mount Zion and 2.5 km to Garden of Gethsemane

Near shopping centersOnly 776 m to Mahane Yehuda Market

Reviews

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3.2/5

OkayFrom 20 reviews

5.0/57 Feb 2026

Andrew

Great hotel.

5.0/512 Jan 2026

Jodi • Family Trip

Courteous and kind staff. Place was simple and clean. Perfect location and great price.

5.0/51 Sep 2025

Sarah

Incredible location and very friendly staff.

5.0/526 Jun 2024

Doug • Solo Trip

Family owned and ran. Great people who take pride in their establishment. Dublin Bar is 50 meters away and has a great group of people.

5.0/51 May 2023

vladimir • Family Trip

Very comfortable, staff friendly, small hotel (one floor - 10 -15 room - not sure exactly) located 5 min walk from Yaffa gate of Old City. Very convenient for self-exploring Old City, convenient public transportation from Jerusalem Central bus and train station. Clean and convenient. Area around hotel feel safe. But in a last day of our stay (4-24-2023) terror attacks happened 300 m ahead of us when we walk on the street to Mahaneh Yeguda Market.

5.0/512 Feb 2019

marie christine • Couple Trip

Le top difficile de trouver mieux!!!!

4.0/520 Jun 2024

Meylinda • Couple Trip

You stay what you pay for, this is not hotel but hostel, broken down need upgrade, the location is very strategic though

4.0/56 Jun 2019

Verified traveler • Couple Trip

Excellent place for Jerusalem visits! The rooms are just enough and it’s equipped with everything you might need. It’s a bit difficult to find as there is no sign outside but we got some help from the nearby store. I would recommend it because of the location as well!!

3.0/514 Dec 2025

Janne • Solo Trip

Great location, nice personell, but did not look clean

3.0/530 Dec 2021

Moises • Couple Trip

The room that was reserved and that appears in the photo of the reservation confirmation is larger than the one they gave us I made the claim and said that this was not the room we reserved

3.0/520 Jan 2020

Verified traveler

No reception makes it very difficult as an international traveller.

3.0/512 May 2019

Verified traveler • Family Trip

The location is good and the room was big but it smelled very bad and we couldn't close the windows.

3.0/525 Feb 2019

Verified traveler • Couple Trip

Heater was not working and they tried to fix 2 days in a row . No heating so they brought a spacer heater . Did the job but noisy No service of room on Saturday

3.0/510 Feb 2019

Martin

Plus - convenient location, close to public transport and the Old City. Bed comfortable and room clean and fully functioning. Negatives - staff welcoming on arrival but then largely absent. My room had a couple of things wrong with it (see below) and after the first night I asked whether it might be possible to move to another. The man at reception said that he'd have to ask his manager later - but that evening, and generally in the evenings, there was no one on reception or seemingly anywhere in the hotel to follow this up with. So I stayed in the not very satisfactory room for all 4 nights. The problems with the room were * walls very thin and door not sound-proof so I could hear everything that was going on in the corridor * the shower had nowhere to place shower-gel and the like other than on the floor * there was a mini-bar in the room which had a glass door and a light on all the time - I had to use the surplus cushions from the bed to block the light at night * there was no chair in the room - the only place to sit was the bed In addition the condition of the lobby of the building (which, despite the evidence of the bell at the entrance, was I think exclusively for the hotel) was poor. The street door did not latch properly - and this, combined with the lack of staff at reception, meant that people from the street could get access to the room doors without effort or challenge.

2.0/56 Jun 2024

Havital

Fantastic location However, i would NOT consider this place a hotel, probably not even a motel, more like a single room in a dirty hostel. My bathroom was dirty, as soon as i turned on the A/C stuff came out and landed on my bed, the owner (or evening guy, not sure if he is the owner) instead of apologies offered some yelling and said its just dust and maybe he should replace the filter, i don't know what it is but it was large and thete were a lot of whatever it was that landed on the bed. i asked to replace the sheets and clean the faucet, which aside from being filty was broken and had scolding hot water only. He didn't want to change the sheets, told me to go elsewhere, i asked for my money, he said i paid expedia not him, so i should ask expidia, he kept yelling, and so i said look i asked you politely for clean sheets, its something i deserve to have when paying for a room, he complained i didn't pay that much, i said thats the rate you charge and regardless of rate i deserve clean sheets. He changed the sheets grudgngly and cleaned the Faucet. Awesome location, never again!

2.0/514 Feb 2020

Verified traveler • Trip with Friends

Una desilusión. Habitación mas pequeña y diferente, para peor, como se muestra en el website. Servicio de recepción no funciona bien.

1.0/516 Feb 2026

Michael • Solo Trip

Bed sheets had stains and other persons hair in it. Bed side lights and fridge did not work. Staff lied to me when they advised issues were addressed next day (same sheets and lights/fridge still did not work), unable to offer a different room. Expected me to remake my own bed with clean sheets. Asked to meet manager who said they were out of town. Staff refused to refund three of four nights I did not stay. No follow up to my text messages.

1.0/52 Feb 2026

Norma • Solo Trip

Change locks on doors.

1.0/515 Jan 2026

Moises • Solo Trip

This place is abismal. Walls full of mould. Flimsy room door with gaps so all noise from hall whether late at night or 5a comes through. Converted office floor into room. Can’t be called even a hostel, let alone a hotel. The owner/receptionist/cleaner abusive and rude. The sheets blanket and pillow had makeup, hair and other stains. For your health and sanity, keep away

1.0/514 Apr 2019

Verified traveler

Ist kein Hotel. Eine Wohnung ohne Service, ohne Informationen,

Popular Facilities

WiFi

tiket Green

Airport Transfer

Elevator

Children Facility

Luggage Storage

Sports & Recreation

Nightclub

Public Facilities

Library

Elevator/Lift

Locker Room

Hotel Services

Hotel Safe

Luggage Storage

Newspaper Stand

Concierge Services

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

tiket Green

Connectivity

Free WiFi

Location

See maps

12 Ben Hillel St, Jerusalem, Jerusalem District, IL

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-midnight

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Alcohol is not served at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

About DEM Hotel Jerusalem

DEM Hotel Jerusalem Location
With a stay at DEM Hotel Jerusalem in Jerusalem (Jerusalem City Centre), you'll be a 5-minute drive from Al-Aqsa Mosque and 5 minutes from Western Wall. This hotel is 0.1 mi (0.1 km) from Ben Yehuda Street and 0.2 mi (0.3 km) from Zion Square.

DEM Hotel Jerusalem Facility and Service
Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless internet access and concierge services.

DEM Hotel Jerusalem Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Room Type and Price

Tue, 04 Aug 2026 - Wed, 05 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children