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Others 1, Hakone Suishoen, Hakone
Exterior & Views 2, Hakone Suishoen, Hakone
Public Area, Hakone Suishoen, Hakone
Bedroom 4, Hakone Suishoen, Hakone
Bathroom, Hakone Suishoen, Hakone
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Hotel

Hakone Suishoen

Hakone, Kanagawa

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.2 km to Gora Park and 1.5 km to Taikoyu
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna.
Near shopping centers
Near shopping centersOnly 3.2 km to Owakudani Kurotamagokan
Nice location! Near public transport
Nice location! Near public transportOnly 539 m to Kowakidani Station and 1.3 km to Hakone Tozan Cable Car

Reviews

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4.7/5
FantasticFrom 50 reviews
5.0/52 Sep 2025
Verified traveler • Couple Trip
The staff are so very polite and helpful. They always put on a smile=) The lobby area is small but the view is really awesome! The room is with 2 stories, everything is neat and tidy, except a part of the wall was quite stained, we assumed it was from the coffee machine which was placed next to it. The signature part was the private onset bath (on the 2nd story), it was truly awesome, the tank was clean and it is very cosy! We enjoyed the facilities in the room, we wish to have spent on more night, except the toilet is separated from the shower place, which is downstairs. We were arranged to have breakfast on the 2nd floor in a compartment at the restaurant. It was really chill and full of tranquillity. We enjoyed the breakfast service so much! Highly recommend if you want to stay away from the common-large-brand-hotel, it's a star and quiet profile hotel
5.0/525 Aug 2025
kiyohisa • Family Trip
立地、サービス、食事、温泉とどれも満足できる内容です。 施設は離れとなっており、階段が多く、足の不自由な方にはお勧めしません。 食事は同ランクのホテルの中でも良い方であり、日本酒の種類も豊富で十分に堪能できました。 温泉は弱アルカリ性単純温泉で、肌がスベスベで、これぞアルカリ性の温泉!という感じ最高です。 硫黄温泉が大好きな私でも小涌谷温泉気に入りました。(箱根で一番は芦之湯温泉)
5.0/524 Aug 2025
Kiky • Family Trip
We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
5.0/53 Jul 2025
Brian • Family Trip
This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
5.0/53 Jun 2025
Hin Pang • Family Trip
This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
5.0/59 Apr 2025
Leeling • Couple Trip
Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
5.0/55 Apr 2025
Haddon
Incredible service/food and the grounds are stunning.
5.0/527 Mar 2025
janice • Couple Trip
the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
5.0/521 Mar 2025
Adrian • Family Trip
Relaxing
5.0/510 Feb 2025
Kumi • Family Trip
夫婦で箱根に来る時はこちらと決めているくらいお気に入りです。最近は個々のサービスの質に幅があり少々残念な所はありますが、皆様上を目指して真面目に取り組んでいる姿勢が感じられ、応援する気持ちになります。お湯♨️の質も最高で大浴場にアイス、コーヒー牛乳、サイダー、小ビールなど大人でもちょっと嬉しくなってしまう気遣いがあり、部屋の冷蔵庫も無料です。また、女性に嬉しいのがドライヤー、クルクル、ヘアーアイロンまであり至れり尽くせりです。窓を開ければ水の音、風が木々を揺らす音、遠くで鳥の鳴き声が聞こえ、道路から少し入っただけですが生活音がない世界に驚きます。深呼吸すると身体の中が浄化されるようです。また、夕食は和会席で目で楽しませるだけでなく食材も素晴らしいです。お出汁も最高でした。主人は前菜にかすてら?って不思議がっていましたが、食べてみてびっくり、ワインに合うと申しておりました。私はココナッツが入っているのかと思っていたのですが、クワイだなんて流石和会席プロは違うなと夫婦で感心しながら食事を楽しみました。そしてデザートですが、多分今までで1番かもしれません。もちろんほうじ茶プリンも美味しかったのですが、モヒート氷練乳フルーツ?のバランスの良さ!素晴らしい👍食後の口の中を一瞬にして爽やかにしてしまう魔法の様でした。朝食の舞茸は一度焼いているのでしょうか?香りが強く、歯応えが良くて、食べる時の想像を超えて来るので2人で相槌打ちながら食事を終えました。 ご馳走様でした。またお伺い致します。
5.0/57 Feb 2025
Andrew
This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
5.0/513 Dec 2024
Y. • Family Trip
A great place to enjoy onsen and Japanese food.
5.0/59 Dec 2024
Lap Wai • Family Trip
很漂亮的地方 食物也很用心
5.0/58 Nov 2024
jeffrey • Family Trip
Everything was excellent
5.0/56 Nov 2024
Tinsay • Family Trip
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
5.0/52 Nov 2024
Kevin • Couple Trip
Worth every single yen.
5.0/530 Sep 2024
Valerie • Couple Trip
Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
5.0/523 Sep 2024
Michelle • Family Trip
Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
5.0/521 Sep 2024
Can Biao
Staff, environment, services, food everything is excellent
5.0/528 Jul 2024
KA WO • Family Trip
住宿及食物質素高,職員服務一流,A

Location

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519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-8:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

About Hakone Suishoen

Hakone Suishoen Location
Located in Hakone (Kowakudani), Hakone Suishoen is within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. This spa hotel is 4.8 mi (7.8 km) from Lake Ashi and 3.9 mi (6.2 km) from Hakone Hot Springs.

Hakone Suishoen Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Hakone Suishoen Rooms
Treat yourself to a stay in one of the 23 guestrooms, featuring private hot tubs. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and minibars, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary Japanese breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Mon, 03 Aug 2026 - Tue, 04 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children