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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Regardal Hotel

Almaty, Almaty

The Fun Awaits

Perfect for nature loversOnly 3.1 km to Almaty Botanical Gardens

Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.

Reviews

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3.1/5

OkayFrom 22 reviews

5.0/523 Apr 2026

Elvira R • Family Trip

Very clean rooms, stuff is so friendly. The breakfast buffet was amazing!

5.0/526 Feb 2026

Zainuddin Zainuddin • Solo Trip

Affordable cost. Parking with a good view.

5.0/526 Feb 2026

Zainuddin Zainuddin • Solo Trip

Close to public facilities.

5.0/519 Nov 2025

Patrick • Solo Trip

The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly.

5.0/527 Sep 2025

SEUNG WOO • Trip with Friends

It was our last day of the long journey. Quiet! Clean! Comfortable! There was nothing to complain! If I got another chance to visit Almaty, I would book your Hotel. Thank you!

5.0/55 Feb 2025

Liubov • Family Trip

Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments with a credit card or a third party service. Regardal were excellent again! Great communication and no issues with checking in or checking out. Thanks for allowing an early check-in! The hotel might be a little run down, but it's super clean, room and cleaning services are on top of their game! A small suggestion - please add an extra outlet to the room. It's a minor inconvenience for people with mobility issues. Special appreciation for the variety and quality of the breakfast menu and once again, all the workers at the breakfast buffet. Overall, my mom's stay was very pleasant and the entire experience deserves 6 stars. Thank you very much!

4.0/525 Apr 2026

Linda • Trip with Friends

Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light.

4.0/530 May 2025

Hitomi • Solo Trip

For the most part, the hotel was fine. It definitely needs an update. The 4th floor where I was on, was pitch black with no window opening. There was a window, but nothing to look out on, but a brick wall. When i turned the faucet on the first day, It splurged brown mud water. But after awhile of letting it run, it cleared off. I'm thinking the room was not in use for awhile. The breakfast was ok, nothing to write home about. But the staff is friendly and it was convenient and afordable. I would stay there again, but not on the 4th floor.

4.0/522 Dec 2024

Anthony • Couple Trip

Great old hotel with a classic charm. The spa is really good as well. However they need to flush out their pipe system as the smell coming from the restrooms is pretty bad.

4.0/525 Jun 2024

hani • Solo Trip

i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful

3.0/525 Sep 2025

Douglas

The breakfast was poor. Cold rice and fried zucchini. All other serving trays were empty.

3.0/51 Jul 2025

Ahmet

Shower was broke

3.0/510 Dec 2024

Bernard • Solo Trip

This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.

2.0/54 May 2026

Gautam

Room was stinking. Bathroom and wash basin was getting choked. Fridge wasnt' working

2.0/527 Apr 2026

Trudie • Couple Trip

Looks good but that covers the flaws. Bathroom leaks, not much cleaning, inedible and not fresh breakfast plus rude and unhelpful staff. Not worth the money.

2.0/520 Mar 2026

Makhabbat • Family Trip

Not so good

2.0/522 Oct 2025

JAMES • Solo Trip

worst stay, was given a room, large room as it was but the room is not what it looks like. the coffee station has never been refilled with tea or coffee, tv was totally disconnected, needed multiple calls to unresponsive and incompetent front desk, bathroom in the master’s bedroom is terribly ran down(wall paper wall and ceiling are peeling off and left hanging without being fixed, cold and hot water are not working, debri, boxes are everywhere in the lobby, restaurant which makes the area like a warehouse and bad odor upon enteringbthe hotel, out from the elevator to hallway. called the attention of front desk about above issues but little to slow actions.

2.0/510 Oct 2025

Tanja

die Einrichtung ist komplett veraltet, der TV funktioniert nicht, das Frühstuck war schlecht. Das einzig Gute - Die Rezeption ist gut und hat gutes Personal und die Betten sind sehr bequem.

1.0/54 Jul 2025

Ibrahim • Solo Trip

Staff charged me an extra 50$ for having 2 guests over

1.0/54 Jul 2024

hector

Rooms and other stays uncleaned, room without maintenance, with humidity, poorly trained staff, unworthy of having 4 stars

Popular Facilities

WiFi

Fitness Center

Spa

Airport Transfer

24-hour Front Desk

Elevator

Sports & Recreation

Fitness Facilities

Public Facilities

ATM/Banking

Elevator/Lift

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Concierge Services

24-hour Front Desk

Other Facilities

Smoking Area

Health & Beauty

Spa

Hair Salon

Sauna

Transportation

Airport Transfer (Surcharge)

Connectivity

Free WiFi

Location

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Pozharskogo Street 1, Almaty, KZ

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in1:00 PM-12:30 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

About Regardal Hotel

Regardal Hotel Location
A stay at Regardal Hotel places you in the heart of Almaty, within a 10-minute walk of Almaty Central Stadium and Kasteev State Museum of Arts. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.8 mi (1.3 km) from Kazakhstan Museum of Arts.

Regardal Hotel Facility and Service
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Regardal Hotel Rooms
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Enjoy Eastern European cuisine at Manhattan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Thu, 06 Aug 2026 - Fri, 07 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children