Hotel>Mombasa>Kisauni>Shanzu>The Royal Shaza Suites

Bedroom 1, The Royal Shaza Suites, Kisauni

Exterior & Views 2, The Royal Shaza Suites, Kisauni

Public Area 3, The Royal Shaza Suites, Kisauni

Bathroom 4, The Royal Shaza Suites, Kisauni

Others 5, The Royal Shaza Suites, Kisauni

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Royal Shaza Suites

Shanzu, Kisauni

The Fun Awaits

Perfect for nature loversOnly 4 km to Bamburi Beach

Suitable for your business tripStay productive with business facilities.

Reviews

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4.6/5

FantasticFrom 24 reviews

5.0/531 Aug 2025

shadrack • Family Trip

Awesome place to be clean staff are friendly everything is beautiful

5.0/530 Aug 2025

Johannes • Couple Trip

Thanks a lot for all! You were very helpful! :-) Marion & John

5.0/51 Aug 2025

mahdi

Einzigartig Room Freundliche personal , leckeres Essen Ich komme wieder gerne

5.0/529 Jun 2025

Dazzle • Solo Trip

The best accomodation on my trip to Kenya!

5.0/54 Apr 2025

Ib • Solo Trip

I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property. The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant. Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced. There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.

5.0/530 Mar 2025

Petra • Solo Trip

Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐

5.0/523 Mar 2025

Béatrice • Solo Trip

Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés

5.0/513 Mar 2025

Manuel • Solo Trip

It was safe, quiet and the staff wonderful

5.0/515 Feb 2025

Ammar Ahmed Hassan • Family Trip

The staf is great, the view from the roim an the pool is breathtaking.

5.0/513 Feb 2025

Michele • Couple Trip

We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!

5.0/59 Feb 2025

Manuel • Solo Trip

I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return

5.0/526 Nov 2024

Victor

Amazing hotel😍

5.0/522 Nov 2024

Agnes • Solo Trip

This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes

4.0/528 Aug 2025

Mercy • Family Trip

Great satff

4.0/516 Mar 2025

Artoosh • Couple Trip

Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.

4.0/59 Feb 2025

Anastasia • Solo Trip

Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.

4.0/529 Jan 2025

Verified traveler • Family Trip

Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.

4.0/57 Dec 2024

faustin • Couple Trip

The property is good

3.0/56 Mar 2025

Mary • Couple Trip

It's ridiculous to charge 500 for toom service delivery. Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches. The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly. My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company. Front desk staff and the hotel manager are amazing and very accommodative. Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long. Overall, we had a lovely time here and will definitely come back.

2.0/524 May 2025

Sundeep Singh • Solo Trip

Took 45 minutes for a cocktail to arrive and the bar worker continously kept the change prompting me to challenge his poor service. Not the best situation to be in while relaxing. Had another bar employee shout at my guest for not using a towel when none were in sight hidden behind the bar. Was asked several times by security "where I was going" like he is my dad. The employees think the hotel is a strict boarding school. Breakfast and the staff serving were absolutely amazing and are great representatives of the hotel. Maybe they could teach the staff at the bar/reception/security some customer service skills.

Popular Facilities

Swimming Pool

WiFi

Fitness Center

Spa

24-hour Front Desk

Elevator

Meeting Facilities

Free Parking

Sports & Recreation

Kayak

Windsurfing

Fitness Facilities

Diving

Sailing

Garden

Snorkeling

Pool Umbrellas

On Private Beach

Children's Pool

Public Facilities

Accessible Parking

Elevator/Lift

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Other Facilities

Entertainment Area

Smoking Area

Business Facilities

Meeting Rooms

Ballroom

Conference Space

Health & Beauty

Spa

Accesibility

Wheelchair Accessible

In-room Facilities

Outdoor Furniture

Connectivity

Free WiFi

Location

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View on maps

Beach Rd, Shanzu, Mombasa, Mombasa County, KE

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in12:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 7:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

About The Royal Shaza Suites

The Royal Shaza Suites Location
With a stay at The Royal Shaza Suites in Mombasa (Shanzu), you'll be within a 10-minute drive of Mombasa Go-Kart and Mtwapa Mall. This beach hotel is 6.7 mi (10.7 km) from Nyali Beach and 2.6 mi (4.2 km) from Bamburi Beach.

The Royal Shaza Suites Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

The Royal Shaza Suites Rooms
Make yourself at home in one of the 93 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and bathrobes.

Restaurant and Cafe
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:00 AM.

Room Type and Price

Tue, 11 Aug 2026 - Wed, 12 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children