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Accommodation Rules
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
NOTE: From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.
Couples are required to present a valid marriage certificate upon check-in.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 12 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Marital status policy
Couples are required to present a valid marriage certificate upon check-in.
Deposit
Guests need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:30 - 10:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
Alcohol drinks allowed.
About Cititel Penang
About Cititel Penang
Cititel Penang is a four-star accommodation in the heart of the UNESCO World Heritage Site of Georgetown. The 16-story hotel stands tall in central Penang, Malaysia is one of the favorite choices of business and family travelers. Couples too throng the place.
Cititel Penang Location
Cititel Penang is located right in central Penang. The exact location of the hotel is Upper Penang Road in the heritage enclave of the Georgetown area of Penang in Malaysia.
Check-in / Check-out
The check-in at the Cititel Penang starts at 14:00 GMT 8+., according to Malaysia Time. The check-out time is within 12:00 GMT 8+.
Cititel Penang Facilities and Services
Cititel Penang provides the latest state of art amenities to make your stay a memorable one. The hotel offers facilities and services, which include:
· Swimming Pool with jacuzzi
· Free wifi
· Free Parking
· Gymnasium
· Wellness Center
· Platinum City KTV (karaoke)
· Convenience Store
· 24-hour security
· 24-hour front desk
· Currency exchange facilities
· Concierge Services
· Laundry Services
· Medical Services
· Florist
· Travel Desk
· Airport transportation
· Complimentary instant coffee
Cititel Penang Rooms
The 451 rooms at Cititel Penang are tastefully designed to enhance your comfortable stay. It offers various types of rooms and suites with spectacular views of the sea and the heritage sites of the city. Each room boasts of all modern facilities, including electronic safe, closet, minibar, tea/coffee maker, telephone, work desk, ensuite bathroom with complimentary toiletries.
Restaurant and Café
Cititel Penang has three on-site restaurants, Zhonghua Gourmet Restaurant, Kirishima Japanese Restaurant, and Main Street Café. Kirishima offers Japanese food, while Main Street Café offers Malaysian and Asian cuisine.
Popular Landmarks and Culinary Places near Cititel Penang
Cititel Penang is strategically located to give easy access to all the exciting places in Penang. The nearby attractions include:
· Cheong Fatt Tze Mansion (0.22km)
· Camera Museum (0.31km)
· Penang State Museum (0.6km)
· Penang Islamic Museum (0.66km)
· Kidland Penang (0.66km)
· Prangin Mall (0.8km)
· Komtar (0.8km)
· Koo Kongsi (1km)
You will be spoilt for choice when it comes to food options around the hotel. The nearby eateries include Cheang Kee, The Loft-Love Lane, Laksalicious, etc.
How to get to Cititel Penang
By Air
The nearest airports to the hotel are Penang International Airport (15.2km) and Sultan Abdul Halim Airport (86.3km). After getting down at the airport, you could use the hotel’s airport transportation facility or hire a taxi to reach the hotel. You could also use public transport like a bus shuttle service to reach your destination.
By Rail
The nearest railway station to the hotel is Penang Sentral, where you could access the high-speed ETS trains. You could also use Malayan Railway’s West Coast Line.
By Road
The island is well connected to the mainland through the two Penang Bridges. The major transit bus terminal closest to the hotel is Penang Sentral. Various bus services move in the city, including Rapid Penang, free bus service, and hop on hop off bus service for tourists.
Important Information about Cititel Penang
There is some vital information that you should keep in mind about Cititel Penang including:
· The hotel offers both non-smoking rooms and smoking rooms
· Pets are not allowed
· The hotel might ask for a deposit on arrival
· The hotel has facilities for disabled guests
· Children of all ages are welcome.
· Children above 13 years are considered adults in case of the tariff.
· The hotel provides a cot (free) and extra beds (additional charge) on request.
Penang in Malaysia offers the best of both worlds with heritage sites and modern structures. Stay at Cititel Penang to experience the rich heritage of Georgetown while enjoying all the latest facilities. Book your room with tiket.com to get the best deals at the lowest prices. We, at tiket.com, will plan a memorable holiday with all careful details of travel, hotel, and itinerary that, too, at best rates.
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NOTE: Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.
PENANG TAX: Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Room Type and Price
General Information Cititel Penang
About Cititel Penang
Cititel Penang is a four-star accommodation strategically located in the heart of the UNESCO World Heritage Site of Georgetown, Penang, Malaysia. This majestic 16-story hotel stands tall in the center of Penang, making it a favorite choice for business travelers, families, and couples alike.
Featuring 451 beautifully designed rooms, guests are offered stunning views of either the sea or the city's historic heritage sites. Every corner of the hotel is designed to provide a warm and welcoming atmosphere, ensuring your stay is comfortable and highly memorable.
Why Stay at Cititel Penang
Cititel Penang offers exceptional staying comfort with a very strategic location. T-mates can enjoy easy access to popular shopping destinations such as Chowrasta Market, which is only 419 meters away, and Chinatown Penang, located 427 meters from the property. Moreover, this family-friendly accommodation features children's facilities and a swimming pool for a fun holiday.
For those traveling on business, the hotel is equipped with corporate facilities to help you stay productive. On top of that, there are multiple in-house dining options including Zhonghua Gourmet Restaurant, Kirishima Japanese Restaurant, and Main Street Café, so you do not need to head out to grab a bite.
Location and How to Get There
Cititel Penang is situated on Upper Penang Road, in the heritage enclave of Georgetown, Penang, Malaysia. This strategic location ensures seamless transport accessibility from various arrival points.
If you are traveling by air, Penang International Airport is approximately 15.2 km away. You can opt for the airport transfer service provided by the hotel, take a taxi, or use public transport like Rapid Penang. For those coming by train, the nearest transit hub is Penang Sentral, which serves the ETS high-speed train. If you are traveling by land, Penang Island is connected to the mainland via two Penang Bridges, with the main bus terminal located at Penang Sentral.
Room Rates and Types
Cititel Penang features 451 rooms and suites designed to provide maximum comfort. Each room is equipped with modern amenities such as an electronic safe, wardrobe, minibar, tea/coffee maker, telephone, work desk, and an en-suite bathroom with complimentary toiletries. T-mates can choose rooms featuring gorgeous sea views or historical views of Georgetown. For the latest rates and available room types, you can check directly on the tiket.com app.
Enjoy Various Facilities at Cititel Penang
Swimming Pool
Enjoy a refreshing dip in the swimming pool, complete with a jacuzzi to help you unwind after a long day of sightseeing.
Fitness Center
Maintain your workout routine while traveling by taking advantage of the gym equipped with modern fitness equipment.
Kids Facilities
This accommodation provides dedicated facilities for children, ensuring your little ones remain happy and active throughout their stay.
Wellness Center
Treat yourself to relaxing body treatments at the on-site wellness center to rejuvenate your mind and body.
Business Facilities
For t-mates on a business trip, the hotel provides meeting rooms and business support facilities to keep your work running smoothly.
Attractions Near Cititel Penang
Upside Down Museum
A unique and fun interactive museum located 630 meters from the hotel, offering plenty of creative upside-down photo spots.
Penang Ta Kam Hong
A highly historic landmark located very close to the hotel, just 76 meters away.
Chowrasta Market
A famous traditional market located 419 meters away, perfect for shopping for local Penang souvenirs and experiencing the local vibe.
Swettenham Pier Cruise Terminal (Georgetown)
The main cruise terminal located 1.5 km away from the hotel, providing easy access to maritime transport.
Culinary Spots Near Cititel Penang
More by Arang Coffee
A cozy café serving delicious coffee and great meals, located just 375 meters from the hotel.
Laksalicious
A popular eatery serving authentic Penang laksa rich in traditional spices, situated close to the hotel.
Cheang Kee
Another nearby culinary favorite serving mouth-watering local dishes to complete your culinary journey in Penang.
Tips for Staying at Cititel Penang
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Planning your getaway to Penang becomes much simpler when booking Cititel Penang on tiket.com. Enjoy various appealing promos and pocket-friendly rates. Experience ultimate flexibility with Simple Reschedule and Refund options for a worry-free trip. Furthermore, the tiket Clean guarantee ensures you stay at an accommodation that prioritizes cleanliness and hygiene. So, what are you waiting for? Going anywhere? tiket.com has it all!







