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Bedroom 1, Casa Maca, Cozumel
Exterior & Views 2, Casa Maca, Cozumel
Bathroom 3, Casa Maca, Cozumel
Food & Drinks 4, Casa Maca, Cozumel
Sport & Beauty 5, Casa Maca, Cozumel
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Hotel

Casa Maca

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.7 km to Mamitas Beach Club
Tourist attractions nearby
Tourist attractions nearbyOnly 344 m to Yucatek Divers and 901 m to Xaman Ha Aviary
Nice location! Near public transport
Nice location! Near public transportOnly 701 m to Playa del Carmen Maritime Terminal and 1.4 km to Pier Navega

Reviews

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4.2/5
GoodFrom 20 reviews
5.0/511 Mar 2026
Alex • Solo Trip
Wry quite nice friendly staff!!
5.0/54 Mar 2026
Maria yaelina • Trip with Friends
Sii muy limpia la alberca
5.0/530 Jan 2026
Shannon • Family Trip
The staff were great!!! Excellent location. Lovely staff. Housekeepers were Fabulous!!!
5.0/56 Jan 2026
Adriana
Nice staff and clean room
5.0/52 Jan 2026
Chris • Trip with Friends
Staff was really friendly and helpful they found us great rates for small trips and restaurants and TAXI fares
5.0/515 Dec 2025
Maria • Family Trip
Habitacion muy limpia, excelente servicio.
5.0/511 Dec 2025
anthony • Couple Trip
New remodel room, very clean and helpful staff. Please don’t let the front discourage you. Its hallway goes through a strip mall type building. We usually only stay Marriott’s and resorts but this was extremely nice with a balcony too
5.0/521 Sep 2025
Jorge • Solo Trip
Instalaciones limpias, espacio en habitacion excelente para la estancia, muy seguro, personal siempre atento y resolviendo inconvenientes
5.0/510 Aug 2025
Christina • Couple Trip
Amazing staff went above and beyond
4.0/518 Apr 2026
Luz • Couple Trip
Practicamente solo fue para dormir y se duerme muy bien.
4.0/56 Mar 2026
Octavo • Solo Trip
Habitación limpia
4.0/517 Feb 2026
Freddie
The staff was very friendly and helpful. Felt safe in Playa del Carmen; will definitely explore again
4.0/59 Feb 2026
Ronan
Chambre au top. Personnel aux petits soins
4.0/58 Jan 2026
Oscar
Great location and helpful staff.
4.0/56 Nov 2025
Esteban • Couple Trip
La habitación está limpia y aceptable comoda..! El personal fue amable...
3.0/527 Mar 2026
Justine
Le personnel était très serviable et professionnel.
3.0/515 Feb 2026
Éloi Henri • Couple Trip
We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated. However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor. Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume. Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.
3.0/530 Jan 2026
Siddhartha • Solo Trip
Location is great but overall experience was subpar. Lots of noise and water was difficult to control (hot vs cold). Also they said they’d store my luggage and then later asked for a fee.
3.0/58 Jan 2026
Juan • Solo Trip
The shower leakes into the floor of the bathroom, the latches for shower are rusted,.
2.0/510 Jan 2026
Janice Gail Mary • Couple Trip
VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.

Location

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Av. Juárez, Lote 008-1, Mz. 15, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

An Environmental Sanitation Fee of $33 MXN (Mexican Pesos) per room, per night will be charged upon arrival. This mandatory tax applies to all visitors to the Riviera Maya and must be paid directly at the hotel. The fee amount is subject to change without prior notice, in accordance with local legislation at the time of check-in
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Check-in Procedure
Check-in3:00 PM-11:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email within 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 8:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

About Casa Maca

Casa Maca Location
With a stay at Casa Maca, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.7 mi (1.1 km) from Playa del Carmen Maritime Terminal and 1.2 mi (1.9 km) from Mamitas Beach.

Casa Maca Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Casa Maca Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes, housekeeping is provided on request, and irons/ironing boards can be requested.

Room Type and Price

Sun, 26 Jul 2026 - Mon, 27 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children