Hotel>Quintana Roo>Benito Juárez>Dreams Sapphire Resort & Spa - All Inclusive

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Sport & Beauty 3, Dreams Sapphire Resort & Spa - All Inclusive, Benito Juárez

Bedroom 4, Dreams Sapphire Resort & Spa - All Inclusive, Benito Juárez

Bathroom 5, Dreams Sapphire Resort & Spa - All Inclusive, Benito Juárez

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General Info

Reviews

Location

Accommodation Rules

About

All-inclusive

Dreams Sapphire Resort & Spa - All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 3.4 km to Ojo de Agua Beach

Tourist attractions nearbyOnly 2.3 km to Crococun Zoo

Comfy place to relax and rechargePamper yourself with a hair salon.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.1/5

GoodFrom 100 reviews

5.0/526 May 2026

Dwayne • Family Trip

Great for the family

5.0/524 May 2026

Nair

Hotel muito bom. Vale mto a pena. Recomendo

5.0/514 May 2026

Catalina Andrea • Couple Trip

Pool, daily activities, and night shows were enjoyable. Wish I didn’t need to purchase a floaty for the pool, thought it would be included. Overall enjoyable

5.0/512 May 2026

Marvin • Couple Trip

All good But need better air conditioning and updated bathrooms

5.0/59 May 2026

Ethan • Couple Trip

Staff was amazing like ABSOLUTELY amazing , food was amazing in every restaurant, so many activities to do. The only thing me and my gf didn’t like so much was the fact that we had to ask them multiple times to clean our room and give us extra towels, slippers, water, or change the bed sheets. Otherwise, everything was so perfect especially the restaurants and the buffet ( it had a lot of variety of foods and very clean)

5.0/53 May 2026

Laura K • Family Trip

Excellent!

5.0/529 Apr 2026

Deepali • Family Trip

Excellent property and happy place to stay and enjoy . Highly recommended

5.0/520 Apr 2026

Bernetta Blondell • Family Trip

Spent seven days at Dreams with my daughters & a friend. The rooms were always clean, the food was excellent, loved the nightly entertainment & the staff were very friendly. It was unfortunate that the beaches were full of seaweed & unpleasant to walk on. I would recommend that some rules be posted regarding reserving chairs. There appeared to be unnecessary drama on several occasions. Overall, I would highly recommend Dreams Sapphire!

5.0/518 Apr 2026

dan d.

The staff was excellent in every way. Our room was nice but needs some updating.

5.0/515 Apr 2026

Jennifer • Couple Trip

Love it

5.0/513 Apr 2026

Marsha • Family Trip

Loved loved loved everything especially the food and the staff at the buffet! Horrible staff at Himitsu restaurant! We waited 40 min with a pager then went back after 1&1/2 hours and they seated people ahead of us because they gave the host $20 & security was called when my husband called him out! Bianca made everything amazing after we spoke to her!!!!!

5.0/513 Apr 2026

KORINA • Trip with Friends

Enjoyed our stay everything was perfect

5.0/513 Apr 2026

Daniel • Couple Trip

Amazing property, staff was unbelievable and went the extra mile for me

5.0/511 Apr 2026

Reza • Trip with Friends

Overall, our experience at this all-inclusive hotel in Mexico was very good. The cleanliness was acceptable, the staff were very friendly, and there was a nice variety of food options. In general, everything was fine; however, a few aspects could be improved. First, the hotel has only two pools. One is a main pool that everyone can access, including children, and it constantly plays very loud music. So, for anyone hoping to relax, this pool is not suitable. Many people go on vacation wanting a quiet escape, and unfortunately, this pool is not conducive to that. The second pool is much smaller, has no ocean view, and it’s an adults-only pool, but you need an upgraded membership to access it. So, with a standard booking, you can’t use it. The other option is the beach, where you can relax, and there were a decent number of beach loungers. However, unlike many other hotels, or even some of the loungers inside this hotel, the beach loungers were all hard plastic. They were extremely stiff and uncomfortable, so you couldn’t really relax on them for long. Another issue we had was with the timeshare sellers. They were extremely pushy, and despite us telling them multiple times that we weren’t interested, they kept approaching us in the hotel and restarting the conversation. Lastly, we were told that if we spent about 20 minutes talking to them, we’d get a coupon for $40 off a spa massage. But when I went to the spa, they showed me two different menus—one with the coupon and one with

5.0/510 Apr 2026

Michael Scott • Family Trip

The only thing I thought was a negative was there are no reservations for the restaurants. Some nights was an hour wait to sit down for dinner.

5.0/510 Apr 2026

Shivam • Couple Trip

Wonderful vacation desination for a relaxing family oriented fun. Amazing will definately come back. The resort doesnt not have smart tv functions and some aspects of the room needed to be fixed however those issues paled in comparison to the fun and relaxation it was a minimal annoyance.

5.0/55 Apr 2026

Destiny • Couple Trip

Best vacation ever! I booked this trip for my fiancé for his birthday. My mom recommended this location since her and my dad stayed here. We absolutely loved it! The staff was very friendly and if we needed anything they did not hesitate to get it for us. Definitely looking forward to going back again.

5.0/528 Mar 2026

Stephanie • Couple Trip

SUPER kid friendly.

5.0/59 Mar 2026

Todd

Great

5.0/525 Feb 2026

Andy Vishnu • Trip with Friends

Great experience overall!

Popular Facilities

Swimming Pool

WiFi

tiket Green

Spa

24-hour Front Desk

Children Facility

Luggage Storage

Accessible Facilities

Free Parking

Electric Vehicle Charging Station

Sports & Recreation

Pool Table

Mini Golf

Table Tennis

Arcade/Game Room

Surfing

Snorkeling

Outdoor Tennis Court

Snack Bar/Deli

Volleyball

Beach Volleyball

Windsurfing

Kayak

Billiards

Hiking

Diving

Tennis

Yoga Room

Watersport Equipment Rentals

Sailing

Garden

Pool Umbrellas

Children's Pool

Basketball

Kids Facilities

Babysitting or Childcare

Babysitting or Childcare (Surcharge)

Children's Club

Children's Books and Toys

Health & Beauty

Hair Salon

Spa

Info

No Elevators

Public Facilities

ATM/Banking

Accessible Parking

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Porter/Bellhop

Other Facilities

Entertainment Area

Smoking Area

Electric Car Charging Station

Food & Drinks

Breakfast Buffet

Water Dispenser

Private Dining Service

Business Facilities

Shopping On-site

Gift Shops or Newsstand

Conference Center

Ballroom

Conference Space

Accesibility

Accessibility Equipment

Wheelchair Accessible

In-room Facilities

Patio or terrace

Outdoor Furniture

Transportation

Bicycle Rental

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-midnight

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Dreams Sapphire Resort & Spa - All Inclusive

Dreams Sapphire Resort & Spa - All Inclusive Location
When you stay at Dreams Sapphire Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. This all-inclusive property is 11.5 mi (18.4 km) from Moon Palace Golf Club and 9.1 mi (14.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Dreams Sapphire Resort & Spa - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a complimentary water park, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dreams Sapphire Resort & Spa - All Inclusive Rooms
Make yourself at home in one of the 568 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Enjoy Asian cuisine at Himitsu, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Room Type and Price

Fri, 28 Aug 2026 - Sat, 29 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children