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Sport & Beauty 1, Fairmont Heritage Place Mayakoba, Cozumel
Exterior & Views 2, Fairmont Heritage Place Mayakoba, Cozumel
Bedroom 3, Fairmont Heritage Place Mayakoba, Cozumel
Public Area 4, Fairmont Heritage Place Mayakoba, Cozumel
Bathroom 5, Fairmont Heritage Place Mayakoba, Cozumel
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Resort

Fairmont Heritage Place Mayakoba

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 3.1 km to Tres Rios Ecopark
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.

Reviews

See all
4.9/5
FantasticFrom 17 reviews
5.0/56 May 2026
Daniel
Tudo ótimo
5.0/514 Apr 2026
Juan Jose
Todo bien
5.0/527 Feb 2026
Michael • Family Trip
Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough leverage (as a 70 year old) to go up the slight hills. The grounds are beautiful, with interesting wildlife. You can take a boat ride around Mayakoba and see the whole area. The staff is incredibly helpful and can arrange anything you want to do, either in Mayakoba or nearly Playa del Carmen. Definitely a rare experience. (1) The Four Seasons Hoi An in Viet Nam is probably still number one ever, but that's an impossible bar to exceed.
5.0/522 Feb 2026
Neeraj • Family Trip
Yes
5.0/527 Aug 2025
LEIDY
s
5.0/519 Aug 2025
Joselyn Gisselle • Family Trip
Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.
5.0/520 Jul 2025
Christopher • Family Trip
Beautiful property. Only issue was not having enough golf carts to transport guests.
5.0/510 Jul 2025
Chirag
This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat
5.0/523 Aug 2024
Jason • Family Trip
This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!
5.0/510 Jul 2024
Eric • Family Trip
Wonderful property and spacious villas. We can’t wait to go back.
5.0/51 Jul 2024
Nathalie • Family Trip
Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.
5.0/525 Apr 2024
Anjalee
This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
5.0/52 Apr 2023
Yasmeen • Family Trip
great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
5.0/59 Feb 2023
Carrie • Others
Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
5.0/513 Aug 2022
John • Family Trip
We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
5.0/531 May 2022
Natalie • Family Trip
Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
4.0/54 Apr 2021
Juan Manuel • Family Trip
Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio

Location

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View on maps
Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Fairmont Heritage Place Mayakoba

Fairmont Heritage Place Mayakoba Location
Located in Playa del Carmen, Fairmont Heritage Place Mayakoba is within a 15-minute drive of Tres Rios Ecopark and Mamitas Beach. This beach resort is 5.5 mi (8.9 km) from Maroma Beach and 5.6 mi (9.1 km) from Playa del Carmen Main Beach.

Fairmont Heritage Place Mayakoba Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Fairmont Heritage Place Mayakoba Rooms
Make yourself at home in one of the 34 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Restaurant and Cafe
Grab a bite at Tauro Steakhouse, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Room Type and Price

Sun, 11 Oct 2026 - Mon, 12 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children