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All-inclusive

Paradisus Cancún – All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 825 m to Ballenas Beach and 825 m to Ballenas Beach
Tourist attractions nearby
Tourist attractions nearbyOnly 310 m to Aquaworld and 3.3 km to Cancun Interactive Aquarium
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Near shopping centers
Near shopping centersOnly 2.2 km to Luxury Avenue Shopping Mall and 2.2 km to Kukulcan Plaza Shopping Mall
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.6/5
FantasticFrom 75 reviews
5.0/524 Jun 2026
Nikhil • Family Trip
Had a great time at this resort. Accommodating a large group of almost 30. Recommend this resort to everyone!
5.0/523 Jun 2026
Heidi • Family Trip
The property was well kept the staff and everything was great . My kids love the buffet and the ice cream shop that they have at the hotel available 24h. Love it
5.0/522 Jun 2026
Kimberly • Couple Trip
Clean nice place
5.0/522 Jun 2026
Lorena • Family Trip
I absolutely enjoyed my week stay at this resort! Great food, great drinks, very clean, and friendly staff. Our server Alejandro was phenomenal. Resort exceeded my expectations. I will definitely be back.
5.0/522 Jun 2026
Dario • Couple Trip
High standards. First time trip to Mexico for my wife and I, the reserve was nice and quiet for our honeymoon. Very nice and friendly staff. Our Concierge Fernanda was awesome, very friendly, anything we wanted reservations for she was on it. We had a problem with our room and they moved us without question. My wife's diamond earring fell out while having a massage, we were in the spa pool when staff found us a while later and gave it to her before she had even noticed it was missing.. Family members had warned us about going to mexico: "Don't eat XYZ, don't drink the ice, dont drink anything that doesn't come out of a bottle" etc. We ate and drank with zero worry about Ice or anything like that and had zero issues. Their standards are clearly very high and food safety very good. Our room was nice and clean and refreshed daily by housekeeping. The tropical theme inside the pyramids is very nice. My two issues: The bartenders putting way too much ice in our drinks lol. I know ice is cheap and it IS hot but as someone who never drinks, It shouldn't take 5 drinks for me to feel a buzz lol. And the upselling when out for dinner or even getting a massage felt a bit much considering the price we already paid just to be there. I get they're just trying to make money but still. But all in all it was a very nice resort, safe, high standards, nice (and hardworking) staff, and I would definitely go back in the future.
5.0/521 Jun 2026
Virginia • Couple Trip
My husband and I came for our honeymoon and had Fernanda as our concierge the entire trip. She was amazing and set up our daily itinerary with restaurant reservations , excursions, and activities. The staff were so attentive and awesome . It was truly paradise ! We’ll be coming back for sure !
5.0/520 Jun 2026
Nashelly Del • Family Trip
The staff was wonderful! From check in to check out we had a lovely experience. Our room was kept very clean and stocked with towels, water, etc. the staff at the restaurants and the coffee shop were a delight, they made us feel right at home! We are definitely coming back.
5.0/520 Jun 2026
Angelica • Family Trip
Loved customer service! They were all humble and kind.
5.0/519 Jun 2026
Chelsea • Couple Trip
Rooms were spacious and very clean, great food choices with several restaurants to pick from. Pools were clean and big. Staff was so friendly and helpful the entire stay, would recommend this property to family and friends!
5.0/518 Jun 2026
Kelli • Couple Trip
We love this place. This is the only place we stay in Cancun
5.0/518 Jun 2026
Binepal • Couple Trip
We had an amazing stay at Paradisus Cancún! The resort is beautiful, the food was excellent, and the staff went above and beyond to make our birthday trip special. Highly recommend for anyone looking for a relaxing and luxurious vacation.
5.0/517 Jun 2026
Emad • Family Trip
Nice hotel and staff. I recommend getting the concierge service our experience has improved a lot since we got it and our host Fernanda was caring and very helpful . Nice restaurants especially the Italian restaurant was amazing. The sea view was beautiful!
5.0/516 Jun 2026
Pedro • Family Trip
Since day one we were treated really great by everyone. Will definitely come back
5.0/515 Jun 2026
Luz • Family Trip
Me encantó 100% recomendable
5.0/515 Jun 2026
Gennaro • Family Trip
Great property that was perfect for our family.
5.0/513 Jun 2026
sheryll Payumo • Family Trip
We had an incredible stay at Paradisus. The resort was absolutely beautiful, clean, and staff was so generous. We loved our spa experience, but the jacuzzi should be warmer. The gym and the equipment was very nice and it was so clean in there as well. As for the restaurants, we loved Kao, Santé for dinner and Vibra for breakfast! The buffet was also great but hit or miss on some days as they would run out of some items so early. Capella was Italian, could be better and service seemed a bit rushed there. Sals steakhouse was amazing! The 24 hour ice cream always ran out of ice cream by 10pm, but their coffee was delicious! The snack restaurant by the pool had good food, but one day they didn’t open until 2:00 pm. Get the burger there it’s the best! As for the rooms, they were nice and clean, however, we did have some issues with our power going out the first night, light fixture issue the second night, and temperature in our room was a bit warm that we had to have the fan on at all times. As for our concierge, Israel was wonderful! He was on top of all our requests at all times and always went above and beyond for us. He was the best! Overall, 10/10 and we will definitely be back!
5.0/513 Jun 2026
Noel • Couple Trip
My family and I had a wonderful stay at Reserve Tower. The service was exceptional, and the atmosphere was peaceful and quiet throughout our visit. Our room was spotless, beautifully maintained, and offered stunning views that made our stay even more enjoyable. Restaurants high end. A special thank you to Galindo, our concierge, who took outstanding care of us from start to finish. The concierge service operates through WhatsApp, which was incredibly convenient, and Galindo was always quick to respond, coordinate requests, and ensure everything we needed was taken care of promptly. His attention to detail and genuine care made us feel welcomed and valued. We truly appreciated the excellent hospitality and look forward to returning in the future. Highly recommended!
5.0/513 Jun 2026
Lema • Family Trip
⭐⭐⭐⭐⭐ Our family just returned from an incredible 11 night stay at Paradisus Cancun, and we are already talking about when we can come back! What truly made this vacation unforgettable was the amazing staff. A huge thank you to Bernardo, Armando, Pascual, Alejandro, and Seferino from the Gastro Hall. They welcomed us every day with genuine kindness and warmth and truly made us feel at home. Their service was exceptional, and seeing their friendly faces became one of our favorite parts of each day. A special shout-out to Anna, the bartender closest to Aqua Marina. She was absolutely wonderful—always friendly, attentive, and making delicious drinks with a smile. We also want to recognize the entertainment team, especially Mauricio, Daniel, and Giovani. They made the most fun crafts and activities for our family and helped create memories that our children will be talking about for a long time. Our concierge, Faredeh, was fantastic. She helped coordinate all of our dinner reservations and made everything seamless from start to finish. Her attention to detail and willingness to help made our stay stress-free and enjoyable. We also want to give a special thank you to Ivan from Guest Services. He truly made our whole trip by taking the time to come say hi and chat with us whenever he saw us around the resort. His friendliness and genuine interest in making sure we were having a great time made us feel incredibly welcome and added a personal touch that meant so much to our family.
5.0/512 Jun 2026
Jinjoo
Beautiful resort inside and out. It is definitely an older building, but the interior is amazing. Aqua Marina was one of the best restaurants and overall food was okay. All the evening shows were great. Staffs are nice and very helpful. Quick room service and response to all the requests. I would recommend this resort!
5.0/511 Jun 2026
Brayan • Couple Trip
Hotel totalmente renovado !! Tudo limpo academia nova, quartos novíssimos, excelente restaurantes ótimo café da manhã e the reserve excelente funcionários muito prestativos

Location

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Boulevard Kukulkan Km 16.5, Cancun, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Cancún – All Inclusive

Paradisus Cancún – All Inclusive Location
Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. This beach property is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Archaeological Zone.

Paradisus Cancún – All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Paradisus Cancún – All Inclusive Rooms
Make yourself at home in one of the 773 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy international cuisine at Gastro Hall, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.

Room Type and Price

Fri, 25 Sep 2026 - Sat, 26 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children