Promo
Promo
Blibli Tiket RewardsYour Orders
Tiket.com logo
Staycation in Bandung
Event in Jakarta
Flight to Surabaya
Tour in Lombok
Train to Yogyakarta
Car Rental in Semarang
Activities in Bali
Sport & Beauty 1, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Exterior & Views 2, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bedroom 3, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Public Area 4, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bathroom 5, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
See all photos
All-inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.1 km to Mamitas Beach Club
Tourist attractions nearby
Tourist attractions nearbyOnly 3.4 km to Yucatek Divers and 4.4 km to Xaman Ha Aviary
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Nice location! Near public transport
Nice location! Near public transportOnly 2.5 km to Pier Navega and 2.5 km to Pier Navega
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.5/5
GoodFrom 100 reviews
5.0/524 Jun 2026
Barbara • Family Trip
Es un lindo hotel, la comida muy buena, el staff muy amigable, obtuvimos un upgrade a Family Concierge y la verdad que espectacular, nuestra Concierge Tiara Garcia lo máximo!!! Consintió a mis hijas de una manera espectacular y nos ayudo en todo. Lo negativo creo que el hotel necesita más atención, en las áreas comunes se mantiene sucio con vasos y envases por todos lados, debería de haber alguien recogiendo constantemente y los basureros llenos de basura lo que atrae muchos animales. Al llegar nos pusieron a hacer online check-in y un caos, no se podía meter la información y en eso perdimos unos 45 min, debería ser algo opcional, si uno no lo hace cuando se lo mandan por correo pues hacer el check in normal en persona.
5.0/524 Jun 2026
Gottfried • Family Trip
Clean room, great pool area, great Mexican restaurants and Hibachi. The buffet is ok. Great choices for breakfast, lunch is better at poolside restaurants. Don’t bother with Italian restaurant…It was not very good.
5.0/524 Jun 2026
Pancho • Family Trip
This was a really good resort to just have a good time and have the kids truly enjoy the amenities this place has to offer. The restaurants were amazing which we enjoyed each single of them. Staff is very friendly. Would. Definitely visit this place again.
5.0/523 Jun 2026
Boris • Family Trip
Very clean, family friendly resort. Great food!
5.0/523 Jun 2026
Arianna • Family Trip
⭐⭐⭐⭐⭐ Experiencia excepcional en familia "Pasamos unas vacaciones increíbles en Paradisus Playa del Carmen. Desde nuestra llegada, el servicio fue impecable y todo el personal nos hizo sentir bienvenidos. Las habitaciones son amplias, cómodas y muy limpias. La variedad gastronómica superó nuestras expectativas, con restaurantes de excelente calidad y opciones para todos los gustos. Las piscinas, el parque acuático y las actividades para niños hicieron que cada día fuera especial. Además, las instalaciones están muy bien cuidadas y ofrecen un ambiente perfecto para relajarse y disfrutar. Lo que más destacó fue la atención al detalle y la amabilidad del equipo, siempre dispuesto a ayudar y hacer que nuestra estancia fuera memorable. Sin duda, es uno de los mejores resorts para familias en la Riviera Maya y esperamos regresar muy pronto. ¡Altamente recomendado!
5.0/522 Jun 2026
Aaron • Family Trip
This resort was great. Very family oriented! I wish i had utilized the Kidsdome more because the one time i did my children raved about it! The only negative I have would say was that I did not pay for the family concierge, which really only left the buffet or the pool restaurant as options for lunch.
5.0/521 Jun 2026
Zoila Cordero • Family Trip
They were all amazing the north bar had excellent staff like Jesus.
5.0/521 Jun 2026
Gilberto • Family Trip
Family Concierge upgrade was definitely worth it. The kids had a lot of fun with different activities each day. Aquazone was fun. Food was great!
5.0/520 Jun 2026
Deena • Family Trip
I traveled with family and friends, and we really enjoyed our stay at Paradisus. The resort was excellent, with great customer service, a variety of food options and restaurants, and plenty of activities for kids. The only issue we experienced was the strong seaweed odor, which I understand is seasonal and beyond the resort's control. The staff worked hard to clean the beach every day, but unfortunately the beach remained closed and unusable during our stay. We also noticed coatis roaming around the property looking for food. They were not aggressive and did not bother anyone, but it was something I wasn't expecting. Overall, both of these concerns were related to nature and not the resort itself. We had a wonderful vacation and would recommend this resort to others.
5.0/520 Jun 2026
Nor • Trip with Friends
Great staff very nice great place
5.0/519 Jun 2026
YANET • Family Trip
Amazing
5.0/518 Jun 2026
michael aaron • Solo Trip
First time staying at the resort. Very impressed will definitely go back plenty of space and activities. Staff was supper friendly and accommodating
5.0/517 Jun 2026
Jorge • Family Trip
Our stay at the Paradisus was absolutely perfect—even better than we expected. The beauty of the facilities and the dining options at the specialty restaurants were excellent; in particular, the quality and professionalism of the entire staff—always greeting us with a warm smile and fully attentive to our needs—prompt me to extend my sincere thanks and congratulations from me and my family, to all the employees and the directives of this Meliá.
5.0/517 Jun 2026
Estevan • Family Trip
The most attentive and clean resort our family has stayed in. The food is exceptional and the guest service is second to none. Will plan to stay once again and truly recommend it.
5.0/517 Jun 2026
Angelica • Family Trip
For someone that doesn’t like all inclusive hotels, I have nothing bad to say about this property even if I tried. Everything from the service, amenities and food were exceptional. Would definitely be back!
5.0/514 Jun 2026
Mario • Family Trip
Nuestra estancia en Paradisus fue simplemente maravillosa. Desde el momento en que llegamos, todo el personal nos recibió con una gran sonrisa y una calidez excepcional. Nos hicieron sentir bienvenidos y atendidos en todo momento. Viajé con mi familia y todos disfrutamos de una experiencia increíble. Las instalaciones son hermosas, el ambiente es relajante y el servicio es de primera calidad. Lo que más destacó fue la amabilidad y atención de cada persona que trabaja allí. Sin duda, uno de los mejores hoteles en los que nos hemos hospedado. Gracias a todo el equipo de Paradisus por hacer de nuestras vacaciones una experiencia inolvidable. ¡Esperamos regresar muy pronto!
5.0/514 Jun 2026
Athena M • Family Trip
The staff was very kind and helpful, the rooms were clean, and the area where we stayed was very family-friendly. The only downside was that it happened to be seaweed season, so the ocean wasn't the prettiest sight. Overall, our family would definitely stay here again.
5.0/513 Jun 2026
Alma Maricela Pena • Family Trip
This hotel is amazing! Very kid friendly and a lot of activities for them. The kids water parks were super fun. The food was delicious if you went to the restaurants, but the buffet is not that great. I think the only thing they can improve on is their nightly shows location, its not a legit theater and its small. A lot of people would stay standing up most of the night. Other than that we absolutely loved this hotel and would recommend, specially if you go as a family.
5.0/513 Jun 2026
Sergey • Family Trip
Staff was great, food awesome and overall everyone from the hotel was welcoming and caring. Kids loved the pools and activities in the evenings.
5.0/513 Jun 2026
Maria • Family Trip
Blow away by the level of service our concierge Fabian was amazing and really went above and beyond to provide an excellent stay. I would definitely recommend and come back just for the level of service and staff friendliness

Location

See maps
map-placeholder
View on maps
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

The Aquazone water park will be temporarily closed for preventive maintenance and improvement work from August 31 to September 14, 2026.
See more
Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Location
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a 10-minute drive of Quinta Avenida and Quinta Alegría Shopping Mall. This beach property is 7.9 mi (12.7 km) from Río Secreto and 8.2 mi (13.1 km) from Xplor Theme Park.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 510 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Restaurant and Cafe
Grab a bite at Sal Steak Cave, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 16 bars/lounges.

Room Type and Price

Sun, 27 Sep 2026 - Mon, 28 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children