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Hotel>Kigali>Gasabo>Kimihurura>N G Residence
Exterior & Views 1, N G Residence, Gasabo
Bedroom 2, N G Residence, Gasabo
Bathroom 3, N G Residence, Gasabo
Others 4, N G Residence, Gasabo
Others 5, N G Residence, Gasabo
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General Info
Reviews
Location
Accommodation Rules
About
Guest House

N G Residence

Kimihurura, Gasabo

Reviews

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1.0/5
TerribleFrom 1 reviews
1.0/511 Oct 2025
Chenzom
Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival. We demand a full and immediate refund of the $450.00. Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal. You can reach me at +8801753055803 or info@sarso.org to resolve this. Sincerely,

Popular Facilities

WiFi
WiFi
24-hour Front Desk
24-hour Front Desk
Free Parking
Free Parking

Sports & Recreation

1
Diving

Public Facilities

1
Parking (Free)

Hotel Services

2
Laundry Service/Dry Cleaning
24-hour Front Desk

Other Facilities

1
Smoking Area

Info

1
No Elevators

Connectivity

1
Free WiFi

Location

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KG 5 Av, Kigali, RW
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in11:30 AM-anytime
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • No pets and no service animals are allowed at this property.

About N G Residence

N G Residence Location
With a stay at N G Residence in Kigali, you'll be within a 15-minute walk of Kigali Convention Centre and University of Kigali. This bed & breakfast is 0.2 mi (0.3 km) from Kigali Business Centre and 0.6 mi (1 km) from Inema Art Center.

N G Residence Facility and Service
This bed & breakfast features designated smoking areas and scuba diving nearby.

N G Residence Rooms
Stay in one of 24 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided weekly.

Restaurant and Cafe
At N G Residence, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Mon, 27 Jul 2026 - Tue, 28 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children