Hotel>Iburengerazuba>Rubavu>Nyamyumba>The Palm Beach Resort

Exterior & Views 1, The Palm Beach Resort, Rubavu

Bedroom 3, The Palm Beach Resort, Rubavu

Bathroom 4, The Palm Beach Resort, Rubavu

Food & Drinks 5, The Palm Beach Resort, Rubavu

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Palm Beach Resort

Nyamyumba, Rubavu

Reviews

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3.9/5

GoodFrom 14 reviews

5.0/57 Dec 2020

Rachel

LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.

5.0/52 Aug 2019

Jacob V

This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!

5.0/527 Jan 2019

Verified traveler • Couple Trip

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good

5.0/56 Nov 2018

Benhilda

This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you

5.0/522 Aug 2018

Verified traveler

Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.

4.8/59 May 2022

This hotel has a private beach on the shore of Kizu lac. The palm is surrounded by a beautiful garden with a lovely view. The room was spacious, and I really like the bathroom. The staff were so friendly. The restaurant is good especially for the breakfast, but it was long for the dinner.

4.6/517 Jun 2022

After spending time in the city, I stayed at the superior bungalow, which was really stunning. The staff was attentive. They demanded cash after their internet problem made it impossible to make a payment. I did have to say that I could arrange for a taxi to and from town if they wanted to, but it eventually worked out and everyone was smiling. I decided to go to bed alone at night because the master bed's frame was very uncomfortable. For food, fried fish is wonderful. A very tranquil and lovely location.

4.4/523 Feb 2022

I just stayed here for one night after the previous day's gorilla trekking. Compared to the typical lakeside hotels, chalets are a pleasant touch. In general, they are a bit basic and our shower had limited power, so you had to kneel in the bath to use it. The beds were comfy, but the service was excellent, if a little slow during rush hour. The lake view was breathtaking, and since you're right on the lake, it's a great location.

4.0/524 Jan 2020

Verified traveler

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.

4.0/529 Dec 2018

Calvin

A relaxing place with a great garden on the edge of the lake with a breathtaking view

3.0/52 May 2019

Verified traveler • Trip with Friends

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay

2.0/513 Sep 2019

Fabien

Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême

2.0/51 Jan 2019

disappointed

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary

1.0/512 Jan 2019

Daniel Enrique

Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

BBQ Equipment

Free Parking

Sports & Recreation

Picnic Area

Garden

Snack Bar/Deli

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Newspaper Stand

Wedding Services

24-hour Front Desk

Laundry Service/Dry Cleaning

Other Facilities

BBQ Facilities

Food & Drinks

Breakfast Buffet

Info

No Elevators

In-room Facilities

Patio or terrace

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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1 Brasserie Street to Cap Rubona, Nyayumba, Western Province, RW

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in11:30 AM-midnight

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children may not be eligible for complimentary breakfast.

About The Palm Beach Resort

The Palm Beach Resort Location
Located in Nyayumba, The Palm Beach Resort is on a lake, within a 15-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This hotel is 3.9 mi (6.2 km) from Gisenyi Beach and 9.7 mi (15.6 km) from Parc National des Virunga.

The Palm Beach Resort Facility and Service
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, a picnic area, and barbecue grills.

The Palm Beach Resort Rooms
Make yourself at home in one of the 10 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.

Room Type and Price

Thu, 06 Aug 2026 - Fri, 07 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children