Guillman Suites

Mandatory Online Check-in and ID VerificationAll guests must complete an online check-in via our web app before arrival or in the property to be able to obatin a digital key, chek in is autonomous and online.Online check-in requires:A scanned copy of an official identity document (passport, DNI/NIE for Spanish residents, or national ID for EU citizens).A selfie for identity verification.This information is mandatory and will be submitted to local authorities as required by law in Alicante.Guests who do not complete the online check-in cannot be guaranteed check-in outside of standard hours.On-site Check-in PolicyIf guests choose to check in at the property if available instead:They must present an official identity document:Spanish residents: DNI or NIEEU citizens: National identity card or passportOther nationalities: PassportDriving licenses are not accepted.Failure to complete the online check-in or provide the required documents may result in denied access to the property.Data Privacy, Security, and RetentionPurpose of Data CollectionGuest identification details are collected exclusively for compliance with local laws requiring registration with authorities.This is done to ensure security and legal compliance with Alicante’s tourism and police regulations.How Your Data Is Stored and ProtectedSecure Storage: All personal data is stored in a secure, encrypted system with access restricted to authorized personnel only.Access Controls: Only staff responsible for legal compliance and law enforcement authorities can access this data.Transmission Security: Information is transmitted using encrypted channels to prevent unauthorized interception.Data Retention and DeletionYour identification data will be retained only for the legally required period in accordance with Spanish law.Typically, this is up to 1 year for police reporting and compliance purposes.After the retention period, all data will be securely deleted from our systems.How Your Data is UsedThis data is NOT used for marketi