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Sport & Beauty 1, Polat Thermal Hotel, Akköy
Exterior & Views 2, Polat Thermal Hotel, Akköy
Bedroom 3, Polat Thermal Hotel, Akköy
Public Area 4, Polat Thermal Hotel, Akköy
Bathroom 5, Polat Thermal Hotel, Akköy
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Hotel

Polat Thermal Hotel

Akköy, Denizli

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.9 km to Hierapolis Necropolis
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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3.2/5
OkayFrom 20 reviews
5.0/528 Dec 2025
Senay • Couple Trip
Oda temizli ve meydanlar temizdi. Termali güzel. Lobisi güzel . Yemekleri lezzetli. çam ağaçları içinde sezsiz bir otel.
5.0/520 Dec 2025
Sezgin
Odalar temiz personel çok kibarlardı
5.0/511 Dec 2025
Mustafa
Otel temiz ve sakindi personel ilgiliydi
5.0/510 Dec 2025
Yilmazalp
Soğuk havada termal havuza girmek çok keyifli. Kafa dinlediğim bir tatil oldu otelin etrafı yemyeşil sabah yürüyüşleri için ideal yemekler genel olarak tatmin edici
5.0/514 Dec 2021
Vadim • Couple Trip
Cool thermal pool, excellent food!
5.0/526 Jul 2015
Shailesh • Couple Trip
Beautiful sea view property, close to all restaurants.
4.0/55 Oct 2023
Christina • Family Trip
Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet.
4.0/522 Dec 2022
Barbara • Trip with Friends
Nettes und freundliches Personal an der Rezeption
4.0/511 Oct 2022
yousef • Solo Trip
A lot of leftover around the hot pool clothes some food empty drinking cans towels
4.0/512 Jul 2015
Verified traveler • Couple Trip
:)
3.0/515 Nov 2023
Gülsen • Family Trip
Oda trmizliği çok kötüydü. Roz alınmamış yatak altları toz içinde. Sabun yok duş jeli şampuan zaten yoktu. Odalarve korudorlar inanılmaz soğuktu. Üşüdük. Artı oda tozu hasta olarak çıktık. Büyük bir beklentim yoktu, kusırda aramıyorum amaodada neden temiz tealim edilmez ki
3.0/515 Aug 2021
Khadouja • Family Trip
Hôtel correct sans plus pour un 5 étoile
3.0/510 Sep 2016
MEHMET TURGAY
I remember enjoying the five star quality of a hot springs hotel located near the Hierapolis antique grave site. Also located nearby is Pamukkale (Cotton Castle) that amazes any new comer. That was about 20-25 years ago when the hotel was brand new...However this time it was a little disappointment, as the hotel has gotten old and the quality of services rendered was not what I expected. I know it is a temporary situation, and with the conditions getting better in the country, the hotel will go back to its good old days. Otherwise, I recommend the hotel for everyone.
2.0/58 Jul 2015
Q.E.
The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold.
1.0/516 Feb 2025
Leonardo • Solo Trip
Standard room very dated and in poor conversation. Some of common areas also in poor conservation like swimming pool showers.
1.0/517 Nov 2024
Mehmet
Akşam geç saatte giriş yaptım,reception pernoleni, güler yüzlü yardımcı oldular.Odalar çok kötü,spa bölümü rezalet.Odakarda ucuz kağıt terlik,klima rahatsız edici,banyolar kötü kokuyor.Spa bölümüne inmem istedim bornoz havlu vb ihtiyaçlar bulunmuyor,yardımcı olanda yok.Neyse gece gürültü ortamda uyudum.Sabah kahvaltısına indim ,inşaat şantiyelerinde kahvaltı görünümü herşey karma karışık,Herşeyi ile tek yıldızı bile hak etmiyor.
1.0/51 Oct 2024
Busra • Family Trip
Tam olarak neyden baslicami bilmiyorum sneak barda çikan killi salata mi ? Aksam yemeginde verilen kokmus sütten yapilan pastadan mi ? Saat 12 de uzaticam konaklamami diye resepsiyonu aradim 1 saate ödeme yapacagimi söyledim ödemeyi hemen yapmami söyledi hanimefendi. Allah tan diger personel yardimci oldu ödeme sürem için . Fiyat konusunda indirim sordugumuzda bize internet fiyatini söylediler . Bi abimizin tavsiyesi üzerine geliyoruz her seferinde ama zaten tatil sitelerinde verilen puanlamalarin ortada olmasinin sebebi gayet açik. Gelecek olanlara tavsiye . Gelmeyin üzülürsünüz verdiginiz paraya. Bazi calisanlar gok güleryüzlü yardimci olmak için can atan insanlar. Ama bazilari kendi ödediginiz parayla sizi satin almaya çalisabilir
1.0/58 Oct 2023
Verified traveler
Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service
1.0/51 Oct 2022
Emrah • Couple Trip
Jeg har hatt mange opphold på ulike hoteller opp gjennom tiden men dette var desidert den verste opplevelsen. Hele historien begynner med at vi ankommer hotellet seint og dem finner ikke bookingen vår i systemet deres. Så sier dem at de ikke har rom? Men så utdeler dem rom alikavell. Dem har ikke heis til rommene så en blir nødt til å bære koffertene opp trappene på et 5 stjerners hotell 😂 Når jeg sier 5 stjerners hotel så er dette hotellet ikke verdt 1 stjerne en gang. Totalt utslitt hotell. Når vi ankommer rommet kan jeg ikke tro jeg ser. Rommet er så utslitt og alt er så gammelt at jeg vurderte å bare kjøre vekk der i fra. Rommet kokte av varme. Når jeg skrur på så kalt aircondition, lager den en motor aktig ulyd. Totalt umulig å sove med den på. Airconditionen kjølte ikke rommet en gang. Det var gule og ekle flekker på sengetøyene Det luktet rart av håndklene Badet var ikke ordentlig rengjort. Sengen var så hard at jeg fikk såvidt sove 1 time. Den hardeste sengen jeg noen gang har kjent på. Jeg unner ingen gjester å oppholde seg på dette hotellet. Styr unna!
1.0/531 Jan 2016
Okan • Family Trip
Oda berbat, ısıtma sistemi çok çok kötü, termal havuz çok sıcak insanın bedenini haşladı, sıcak havuz buz gibi, yemekler berbat Nasıl 5 yıldız verilmiş bilemiyorum. Kimseye tavsiye edemem.

Location

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Karahayit Mevkii, Denizli, Denizli, TR
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Booking.com guests can enjoy alcoholic and non-alcoholic drinks at a discount of 25% except drinks in minibar.A special discount of 25% is offered for food and beverage services.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Check-in Procedure
Check-in2:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Masks are required at the property for guests without COVID-19 vaccination

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

About Polat Thermal Hotel

Polat Thermal Hotel Location
With a stay at Polat Thermal Hotel in Denizli (Pamukkale), you'll be within a 10-minute drive of Pamukkale Thermal Pools and Red Travertine of Karahayit. This family-friendly hotel is 0.8 mi (1.3 km) from Pamukkale-Hierapolis and 1.9 mi (3 km) from Hierapolis.

Polat Thermal Hotel Facility and Service
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor pools, hot springs, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Polat Thermal Hotel Rooms
Make yourself at home in one of the 252 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).

Restaurant and Cafe
Grab a bite at Hiera Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Important Information
The property is closed between February 2 and May 13.

Room Type and Price

Sat, 10 Oct 2026 - Sun, 11 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children