Chapter Westminster London - Prime City Centre Location

Disclaimers:
- To avoid any confusion, we kindly ask that all guests read the information below carefully before confirming your booking. (We promise this will help you prepare for your stay and answer most of your questions!) Thank you!
- After completing your booking, you’ll be required to submit valid ID and provide some basic information for verification on our guest portal.
- Please note that this property is a Student accommodation, designed primarily for students but open to non-students for short stays.
- We cannot accommodate guests under the age of 18 due to building planning permissions. If you arrive with any guest under 18, we will be unable to complete the check-in, and the booking may be cancelled in line with policy.
- All photos, floor plans, and descriptions are provided for illustrative and indicative purposes only.
- The actual allocated unit may vary slightly depending on its position within the building.
- As we are located in a lively area and close to a train station, some guests might experience some level of noise from outside.

- There is a laundry service at the property for a small fee.
- Please note you'll need to submit your ID and fill in some basic information for vetting purposes on our guest portal after confirming your booking.
- We do not allow pets in the building.
- We do not allow smoking in the building.
- No parties allowed on site.
- Keep noise levels low after 10 pm.
- Passport or ID and credit card can be requested at check-in, alongside their rightful owners (if in-person check-in).
- Request for ID, Passport to be sent via email or booking platform if self-check-in.
- Everyone’s health and safety are of the utmost importance, you must be respectful and courteous of the other residents and the on-site team.
- We have a zero-tolerance policy on illegal drugs.
- Please do not tamper with the fire alarms or firefighting equipment.
- We do not permit short-stay bookings to bring other guests onto the property.