Hotel>Scotland>Dumfries and Galloway>Dumfries and Galloway>The Cross Keys Hotel

Exterior & Views 1, The Cross Keys Hotel, Dumfries and Galloway

Bedroom 2, The Cross Keys Hotel, Dumfries and Galloway

Bathroom 3, The Cross Keys Hotel, Dumfries and Galloway

Food & Drinks 4, The Cross Keys Hotel, Dumfries and Galloway

Bedroom 5, The Cross Keys Hotel, Dumfries and Galloway

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Cross Keys Hotel

Dumfries and Galloway, Dumfries and Galloway

Reviews

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3.7/5

GoodFrom 28 reviews

5.0/519 Sep 2025

Jenny M • Trip with Friends

The proprietor

5.0/54 Jun 2023

Willie • Trip with Friends

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.

5.0/57 Jun 2022

Christopher • Couple Trip

Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁

5.0/515 Sep 2021

graham

Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill

5.0/515 Sep 2021

Melvyn • Trip with Friends

Situated in a beautiful town. Very quiet at night. Friendly staff.

5.0/52 Jul 2019

simon

Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.

5.0/524 Jun 2019

Richard

Well looked after in friendly, comfortable establishment. Local area has much of interest, including forest walks, wildlife, gardens and scenery.

5.0/510 Apr 2018

Derek

Well situated for exploring the Galloway Forest and surrounding area. Comfortable rooms and a good breakfast to start the day.

4.6/526 Nov 2022

This hotel has 55 stars. There is a fantastic park right across the street from the hotel. Suan the owner is a friendly, great host, and also a good chef. Our dog Shiva had a wonderful time and loves playing with his dog.

4.2/524 Sep 2023

We would definitely return. A unique discovery on our hike to the border region. Owner susan, the staff, and rescue resident pub dog Claudia, the picture is above, made us feel quite welcome. The cozy pub with fireplace was also enjoyed by our dog! The food was delicious. All food allergies were taken into account.

4.2/511 May 2023

I had a great time while here. The hotel location is in the new hallway area and I luckily found a temporary accommodation there. The place was great. They served a very nice breakfast in the room. The owner of this hotel was so kind and attentive. They also offer very nice cleanliness and comfort in the room.

4.2/58 Mar 2022

If you wanted to get away from it all, youd come here. Except that the hotel has wifi, so you're not that isolated. Starting with the village. We were fortunate with good weather, it could easily have been one of those sleepy French villages with few people around. There is no boulangerie, but there is a community shop selling local produce. The hotel is easily accessible on the main street, and if you're lucky you can park in front, but there is a parking lot close by. Now if you want a holiday inn that's clone, this isn't it. Some might say old fashioned, others would say niche or unconventional whatever it is genuine, clean, and reasonably priced. What more can you ask for a really good night's sleep and a wonderful breakfast? A welcoming, intimate bar? You got it. The landlady is friendly and has created the space her own by lovingly caring for rescue dogs, both of whom are real characters. If you don't like dogs, maybe this isn't for you, but otherwise the cross keys are not trying to be anything it's not. 35 minutes from dummies 45 minutes from the air right next to the dark skies park and loch ken. I give this place high marks because it's honest, nononsense and it should be supported by small independent hotels

4.0/56 Sep 2025

s • Solo Trip

Really friendly and brilliant breakfast

4.0/519 Jul 2024

Carrie • Family Trip

Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast

4.0/510 Sep 2022

Sarah • Family Trip

The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes

4.0/514 Sep 2021

Alastair • Solo Trip

Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.

3.0/526 May 2024

Lorna • Couple Trip

A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!

3.0/514 Sep 2019

Ann • Couple Trip

The food was fabulous both breakfast and dinner. Both ladies were pleasant and beyond helpful. Having paid extra for a large room, we were disappointed with our room which could not by any stretch of the imagination be large.

2.0/57 Aug 2023

no food on service or breakfast on offer, tele was to small.

2.0/521 Jan 2020

Alexander

Bad experience. No Sunday food, no Sunday bar. No where in village to get these items. Central heating poor.

Popular Facilities

WiFi

Parking

tiket Green

Luggage Storage

Free Parking

Sports & Recreation

Cycling/Mountain Biking

Waterskiing

Windsurfing

Kayak

Sailing

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Multilingual Staff

Info

No Elevators

Hotel Policy

Smoke-free Property

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Connectivity

Free WiFi

Location

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High Street, New Galloway, Castle Douglas, Scotland, GB

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

American Express, Visa, Euro/Mastercard, Maestro, Switch
Our Bar and Restaurant are closed temporarily. Bed and Breakfast only.

Check-in Procedure

Check-in4:30 PM-11:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

About The Cross Keys Hotel

The Cross Keys Hotel Location
Located in Castle Douglas, The Cross Keys Hotel is within a 5-minute drive of The Lane and New Galloway Golf Club. This inn is 1.2 mi (2 km) from Lock Ken and 3.3 mi (5.4 km) from Dalry Town Hall.

The Cross Keys Hotel Facility and Service
This smoke-free inn features complimentary parking nearby, kayaking nearby, and sailing nearby. Recreational activities include water skiing nearby, mountain biking nearby, and windsurfing nearby.

The Cross Keys Hotel Rooms
Make yourself at home in one of the 10 guestrooms. Bathrooms with bathtubs or showers are provided.

Restaurant and Cafe
Breakfast is available for a fee.

Room Type and Price

Sun, 23 Aug 2026 - Mon, 24 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children