Hotel>California>San Francisco>Downtown>Bay Hotel

Exterior & Views 1, Bay Hotel, San Francisco

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Bay Hotel

Downtown, San Francisco

The Fun Awaits

Perfect for nature loversOnly 1.1 km to Yerba Buena Gardens and 2.1 km to TransAmerica Redwood Forest

Tourist attractions nearbyOnly 1.3 km to Yerba Buena Ice Skating Center and 2 km to San Francisco Zen Center

Near shopping centersOnly 630 m to San Francisco Centre Mall and 918 m to Westfield Metreon

Nice location! Near public transportOnly 450 m to Civic Center Station and 2.4 km to Drumm & California

Near healthcare facilitiesOnly 3.4 km to Kaiser Permanente Medical Center

Reviews

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1.4/5

TerribleFrom 101 reviews

5.0/518 Apr 2026

david

5.0/511 Mar 2026

Kay

I was very surprised by the price of the Bay Hotel because of the location and the easy access to restaurants and transportation to the whole San Francisco area. Unfortunately, the entrance of the hotel is completely surrounded by the local homeless and a drug users crowd that interacts in the 16th BART station. Fortunately there are a daily police scheduled 24hs to make you feel secure. The hotel is very clean and the staff is cordial and extremely friend. Oli and her husband are excellent on sharing all information and making your stay a really pleasurable. The room are clean up on a daily business and a set of towels are provided as well. I was quite impressed of how they keep every floor clean and coffee are provided daily and a microwave is available to all on the reception. The bedrooms are small but clean with a brand new TV provided with cable and good WiFi! The bathrooms are shared but it’s again impressive CLEAN! I really would like to emphasize that they rooms are pretty quite during the evening s. My husband and I plan on return to San Francisco more often and we plan on staying o this hotel again because we loved the easy access to transportation and walk distance to restaurants, bars, pizza, you name it!

5.0/54 Oct 2025

Mario Humberto • Solo Trip

Room could definitely need to be a little More clean and shower could use a little Work since it was a little too cramped up in the room

5.0/521 Mar 2023

Intan Anastasia Amsyah • Solo Trip

location close to Bart station, bus stop. the hotel is clean and security is tight, using a tab lock. clean and comfortable room with amenities. Asa microwave, refrigerator, sink and breakfast is quite good. good price. and his staff is very helpful and polite

4.0/515 Sep 2025

Jessica • Family Trip

Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!

3.0/520 Jun 2026

Faizal • Solo Trip

Everything ok Thanks

3.0/53 Feb 2026

Juan Manuel • Solo Trip

You get what you pay for. Money was tight for me. If you a heavy sleeper and don’t wake up to the receptionist arguing with the homeless at 3am that are right outside the hotel and just for a place to sleep and completely ok people under the influence coming in you should come here. I grew up in that kind of environment so it’s whatever to me. Be warm the reception wakes up at 11am in the back, so if you need to check out early chances are he won’t be there.

3.0/58 Nov 2025

Mark • Solo Trip

Staff was nice. Hotel is noisy.

3.0/58 Aug 2025

Christine • Couple Trip

Many homeless,drug users right aroubd the door of Hotel. Breakfast advertised but none available. Walking distance from Bart. Cheap for downtown San Francisco.

3.0/51 Jul 2025

Geary

GOOD: Its 1.5 blocks off market. Central located to theaters, chinatown, shopping, Convenience markets, Clean y owners are a comodatinge... BAD: Lots of homeless, addicts y dealers (sketchy neighborhood). When I was checking out there was noone around to check me out

3.0/525 Mar 2025

Jenner • Solo Trip

its so loud i cant sleep properly

3.0/526 Dec 2024

Anthony • Solo Trip

Lots of challenges in the surrounding area Staff tries to keep up but its a battle Ive stayed here two times before could use a freshen up !!!!

2.0/52 Jun 2026

ANIL KUMAR

Terrible place

2.0/512 May 2026

Peter • Solo Trip

staff had poor attitude. no towels. staff was reluctant to give even one towel. trash out side my window from other rooms above mine. leaky trash liquid outside my door in the hallway from housekeeping throwing out trash.

2.0/59 May 2026

Zentua • Solo Trip

Too many homeless in the areas

2.0/54 May 2026

Tracy • Trip with Friends

I don’t care about the location but inside the hotel it was just dirty, I’m talking about the rooms. When I checked in that was quick and easy now once in the room there were no towels, I had to request them, and there was no tv remote, had to request that too and once I got it I couldn't get the tv to turn on at first but once I did I couldn’t watch anything so that was useless. There are windows in the room but nothing yo look out too which is fine but what my complaint about that is that there was trash and a dirty tampon outside which is gross. Lastly there was no friggin breakfast the door was lock so you had to ring the doorbell but I was doing all that and there was nothing out there so I just walked to a nearby market so overall this stay was sucky, I should be getting part of my money back for the no tv and not having our room ready with towels! And the no breakfast which was the reason for me booking!

2.0/518 Oct 2025

Ken

Front is closed from at least 8am until nobody knows what time so that there is no way to checkout properly and have you luggage to be kept for the day when leaving.

2.0/520 Sep 2025

sonny • Solo Trip

This place is in tenderloin and a lot of homeless hangs around right at front. While i survived, i realized i should have read the reviews. It’s a relatively inexpensive place. Next to Bart train so that’s why I got it. But the location and surrounding really sucks. The room smells and the bed has blood stains… get what you pay for… would not recommend.

2.0/515 Sep 2025

Applejane

The bed sheets had stain and the bathrooms are unclean. Not safe since the homeless are right outside

2.0/524 Aug 2025

Edwin • Couple Trip

Didn’t have ac or breakfast and dirty towels

Popular Facilities

WiFi

tiket Green

Luggage Storage

Accessible Facilities

Hotel Services

Express Check-out

Luggage Storage

Food & Drinks

Continental Breakfast

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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128 Jones St, San Francisco, California, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

An adult age 18 or older must assume all liability for the booking. The front desk is open during the following times:

Monday - Sunday: 6:00 AM - midnight

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Bay Hotel

Bay Hotel Location
A stay at Bay Hotel places you in the heart of San Francisco, within a 15-minute walk of Bill Graham Civic Auditorium and Union Square. This hotel is 1.2 mi (1.9 km) from Moscone Convention Center and 1.8 mi (2.9 km) from Lombard Street.

Bay Hotel Rooms
Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and toothbrushes and toothpaste. Conveniences include desks and microwaves, and housekeeping is provided on request.

Restaurant and Cafe
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Room Type and Price

Tue, 22 Sep 2026 - Wed, 23 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children