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Exterior & Views 1, citizenM Boston Back Bay, Boston
Others 2, citizenM Boston Back Bay, Boston
Bedroom 3, citizenM Boston Back Bay, Boston
Bathroom 4, citizenM Boston Back Bay, Boston
Bedroom 5, citizenM Boston Back Bay, Boston
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Hotel

citizenM Boston Back Bay

Fenway-Kenmore, Boston

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 844 m to Back Bay Fens and 2.2 km to Charles River Esplanade
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.
Near shopping centers
Near shopping centersOnly 782 m to Prudential Center and 1.2 km to Copley Place
Nice location! Near public transport
Nice location! Near public transportOnly 80 m to Hynes Convention Center Station and 754 m to Kenmore Station
Near healthcare facilities
Near healthcare facilitiesOnly 2.3 km to Beth Israel Deaconess Medical Center and 2.4 km to Children's Hospital Boston

Reviews

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4.4/5
GoodFrom 103 reviews
5.0/522 Jul 2026
Melanie
Staff was amazing- room was great and in a great location!
5.0/522 Jul 2026
Samuel
I absolutely loved my stay. I thought it was excellent! I loved that there was a breakfast buffet. Usually when I'm looking for hotels, I do appreciate a breakfast, especially just before checking out. The staff, at least those that were assisting in breakfast and other dietary needs, were very accommodating. When they were low on coffee, I informed a gentleman and he took care of it with no problem and no attitude and was grateful that I let him know right away. The room, particularly one that served a solo traveler (single person) was clean. It had water at the ready for when I wake up to start the day and explore around Boston. Should I return to Boston, or go to a place where CitizenM does business, I will definitely consider the hotel again. Thank you for such a memorable stay. P.S. One complaint I had was when I attempted to call the hotel to confirm a reservation, the number was listed from another of their locations. Also, when I called the exact location, it stated that the number was not allocated. Scary if i should need to confirm, before checking another hotel. Other than that, it was a great stay. Thanks again!
5.0/522 Jul 2026
Lisa
Citizen M is neat, compact and ultra functional. The bed is wonderfully comfortable (tho I might not be a fan of sleeping next to the window because you are, literally, touching the window.) Wonderful convenient location with über friendly, helpful staff, this will be to “go to” when I am in Boston.
5.0/521 Jul 2026
Kelly
We love the lobby area, bar, breakfast and the friendliest staff!!
5.0/520 Jul 2026
Ellie
great place to stay!!
5.0/520 Jul 2026
Love • Solo Trip
It was very convenient, being on the T. View was amazing. Working in the lobby living room was awesome.
5.0/520 Jul 2026
Alfred Wayne • Couple Trip
Location Every thing wonderful
5.0/520 Jul 2026
Brisette • Couple Trip
I just loved the place! It was our first time staying at this hotel. The location is GREAT! We had a super easy check in, the staff were amazing, helpful and very friendly. The room was clean, it had everything you could need for your stay.
5.0/519 Jul 2026
Lisa • Couple Trip
.
5.0/519 Jul 2026
Elizabeth • Couple Trip
We enjoyed our weekend at CitizenM. Such a convenient hotel to shopping and Fenway and the bar and outside lounge area were so nice to come back to after a long day. Smart room controls are so much better than old thermostat you can’t understand and you don’t have to get up every time you want yo turn something on or off.
5.0/519 Jul 2026
Charmaine • Couple Trip
Amazing and unique hotel. The view, the room, the bed, the sheets all 5star for sure!! The iPad for the tv was not working but the battery operated remote for the tv was in the bed drawer and it worked well. The gym was perfect, loved everything that it had. Will absolutely stay here again on our next trip. It is so perfect in location to the MGM Music Hall which is what we came for and will again.
5.0/516 Jul 2026
Dorothy • Solo Trip
Great location. Wish there were glasses and coffee maker in room. iPad control net easy to use.
5.0/516 Jul 2026
Michelle • Couple Trip
Loved the location! Would absolutely stay again!
5.0/516 Jul 2026
Yanira • Family Trip
Friendly staff, clean room and great location.
5.0/515 Jul 2026
Andrew • Couple Trip
Room was wonderful. Clean and comfy beds. We enjoyed our stay. And the 12 minute walk to Fenway and walk down Newbury was awesome. Food was good too!
5.0/515 Jul 2026
Robert
Good balance of space, small room, but nice lounge areas to work.
5.0/514 Jul 2026
Ethan • Solo Trip
The room was comfortable and clean. Just what I needed for a nights stay. Thank you!
5.0/514 Jul 2026
Jae-won • Family Trip
위치와 전반적인 호텔 시설은 모두 좋고 훌륭하였습니다. 다만, 침대에 베게 밑에 머리카락들이 있어서 보이지 않는 곳의 청결은 호텔측에서 지도가 더 필요할것같습니다.
5.0/513 Jul 2026
Carlos • Solo Trip
A vibe
5.0/513 Jul 2026
Andrea • Couple Trip
Great location, very clean,

Location

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408 Newbury street, Boston, Massachusetts, US
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About citizenM Boston Back Bay

citizenM Boston Back Bay Location
With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and 10 minutes by foot from Northeastern University. This hotel is 0.6 mi (0.9 km) from Fenway Park and 0.7 mi (1.1 km) from Copley Square.

citizenM Boston Back Bay Facility and Service
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.

citizenM Boston Back Bay Rooms
Make yourself at home in one of the 399 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Room Type and Price

Sat, 07 Nov 2026 - Sun, 08 Nov 2026 (1 night)
1 Room, 1 Adult, 0 Children