Hotel>North Carolina>Avery>Courtyard By Marriott Sugar Mountain Banner Elk

Lobby lounge 1, Courtyard By Marriott Sugar Mountain Banner Elk, Avery

Room 2, Courtyard By Marriott Sugar Mountain Banner Elk, Avery

Room 3, Courtyard By Marriott Sugar Mountain Banner Elk, Avery

Property amenity 4, Courtyard By Marriott Sugar Mountain Banner Elk, Avery

Bathroom 5, Courtyard By Marriott Sugar Mountain Banner Elk, Avery

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Courtyard By Marriott Sugar Mountain Banner Elk

Avery, North Carolina

The Fun Awaits

Perfect for nature loversOnly 3 km to Grandfather Mountain

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Suitable for your business tripStay productive with business facilities.

Reviews

See all

4.3/5

GoodFrom 21 reviews

5.0/522 Jul 2026

Beth

Room was very nice and clean. Would definitely stay again.

5.0/519 Jul 2026

Anton • Couple Trip

Everything was great hope to stay again on my return to Banner Elk.

5.0/518 Jul 2026

Greg • Solo Trip

Great location! Brand new hotel.

5.0/518 Jul 2026

Chuck • Solo Trip

The rooms were very clean and the furniture was good quality and well kept up. The bathroom were very nice and clean.

5.0/517 Jul 2026

reynolds

great location , gym was very good, lots of USB and USBC ports everywhere !

5.0/56 Jul 2026

Holly

Very nice new hotel with helpful staff. Rooms are clean and spacious.

5.0/530 Jun 2026

April • Couple Trip

It was really clean, and everything was great!!

5.0/530 Jun 2026

Nikia • Family Trip

My daughter and I stayed at the Courtyard Marriott in Banner Elk while taking my son to his new student orientation at Lees-McRae College, and we had a wonderful experience. Sam at the front desk was absolutely amazing—so sweet, welcoming, and accommodating. She made us feel right at home from the moment we arrived. The room was clean, comfortable, and inviting, and the bed was incredibly comfortable—we slept great! After a busy and exciting day on campus, it was the perfect place to unwind and recharge. We truly enjoyed our stay and will definitely choose this hotel again when visiting Banner Elk. Thank you, Sam, for your outstanding hospitality!

5.0/529 Jun 2026

Kristin • Couple Trip

Wonderful clean and well situated hotel. Close to everything we needed. Staff were so helpful. The outdoor patio was a wonderful treat to sit out in the evening.

5.0/525 Jun 2026

Lia • Family Trip

I’m pretty sure this is the newest building in Banner Elk. Very clean and the staff were all wonderful.

5.0/523 Jun 2026

Ann • Couple Trip

Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!

5.0/522 Jun 2026

Amanda • Couple Trip

The girl at front desk must have been new and having some difficulty getting us checked in. There should be extra people there to help in cases like this. People were lined up and waited quite a long amount of time. She was extrememly friendly and apologetic, but could have used some help I think.

4.0/518 Jul 2026

Carol • Family Trip

There were several aspects of my stay that I truly enjoyed. The building is brand new, clean, and features a lovely modern look. The room was spacious and comfortable, and I particularly appreciated the thick towels, the comfortable bed, and the lighting and vent fan in the bathroom. I also liked the storage bench that slides under the table. Mountain View I had several concerns: - Room Features: The light over the desk was insufficient, and there was not enough light near the closet. The closet itself was very narrow, making it difficult to get my garment bag in and out. additional hang pegs for hanging clothes would have been helpful. - Lighting and Layout: The lamp on the table did not illuminate the work surface well and instead shone directly into my eyes while I was sitting in bed. I also found the walk from the elevator to my room to be quite long, at approximately 100 yards. - Accessibility: I was very disappointed with the handicap parking accessibility. There is no parking at the front of the building near the automatic door. The side entrances requires navigating uncovered walkways, stairs or heavy manual doors. The back handicap parking requires traveling halfway around the building to the entrance or reaching over a fence at the pool, which caused me to get wet when it rained. and opening a heavy, locked, manual door - Amenities: I was disappointed that at 6:45 am the only coffee available cost almosst $5 and only food was microwaveable frozen food.

4.0/58 Jul 2026

Rosita • Family Trip

Very nice staff & I really appreciated the manager & front desk staff helping me take my bags up when they couldn’t locate the cart.

4.0/528 Jun 2026

Lynn • Trip with Friends

Breakfast included with the hotel expense would have been a plus

4.0/527 Jun 2026

philip

Very clean staffhelpfulparking was adequatesome shops nearby

3.0/516 Jul 2026

Charles • Couple Trip

The toilet seat was not attached to the toilet. I advised staff and nothing was done.

3.0/515 Jul 2026

Amy

Stayed on the top 4th floor and was very noisy - headboards were vibrating from the roof top mechanical fans for the air conditioners. help desk told me the next morning that they have that problem a lot and have to move people to other rooms. I told them that they should have offered that the night before so that we could have slept better . Beautiful new place and very clean. Just need to get some sound proofing on the 4th floor -

2.0/514 Jul 2026

Robert • Couple Trip

Reserved 4 nights to attend Scottish Highland games.After leaving elevator on 2nd floor along the corridor witnesses couple of house keeping carts left off by the walls loaded with dirty towels,sheets,sleeping pillows fell onto the dirty carpets.We were shocked because we might sleep on 1 of them later ,room, bathroom were dirty carpet was not vacuumed .Called the manager to learn why everything were in a mess Answer was disappointing, he was defending house keeping employee shortage, rooms can only be cleaned if we ask to for every day.How can you run a hotel with insufficient staff.But still charge the full price for the rooms.Expedia did not advertise about housekeeping in Marriott hotels but hotel still ask full price.Why should me everyday go to front desk to ask room to be cleaned, garbage can emptied,new towels given or for a new soap Came to belief Marriott hotels in financial trouble.Because very similar condition 4 days later in Chattanooga TN Fairfield inn Suites by Marriott,this time additional rude angry nervous front desk employee No house keeping every day too mushy smell in rooms,fitly corridors left off house keeping carts piled with dirty sheets pillows towels even close to front desk Those could not be a coincidence 2 Marriott 2 different state. This time we could not stand it despite our 3 days paid early in the morning left the hotel next day.No more Marriott hotels

2.0/56 Jul 2026

Jimmy • Couple Trip

Overall the hotel was great. Location was is perfect for visiting grandfather mountain. Room was very nice. Conveniently located next to a grocery store. I encountered one issue concerning breakfast as I was erroneously charged for an “included” breakfast. Thankfully Expedia is reimbursing me for those charges. At check in I was told I did not have the included breakfast with my room package. The next morning I was told by a different front desk person there would NOT be any charge, so we ate breakfast and checked out. A couple days later card hit for the breakfast charge.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

24-hour Front Desk

Elevator

Restaurant

Children Facility

Luggage Storage

Bonfire Area

Accessible Facilities

Meeting Facilities

Free Parking

Sports & Recreation

Hiking

Fitness Facilities

Indoor Pool

Cycling/Mountain Biking

Public Facilities

Accessible Parking

Elevator/Lift

Locker Room

Parking (Free)

Hotel Services

Luggage Storage

24-hour Front Desk

Laundry Service/Dry Cleaning

Other Facilities

Entertainment Area

Bar/Lounge

Outdoor Fireplace

Food & Drinks

Breakfast

Coffee Shop or Cafe

Business Facilities

Meeting Rooms

Accesibility

Accessibility Equipment

Wheelchair Accessible

In-room Facilities

Outdoor Furniture

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

3988 NC 105 Hwy, Sugar Mountain, North Carolina, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM-midnight

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Guests can access their rooms with a mobile device.

About Courtyard By Marriott Sugar Mountain Banner Elk

Courtyard By Marriott Sugar Mountain Banner Elk Location
When you stay at Courtyard By Marriott Sugar Mountain Banner Elk in Banner Elk, you'll be in the mountains, within a 15-minute drive of Sugar Mountain Resort and Hawksnest Tubing Park. This hotel is 8.4 mi (13.6 km) from Grandfather Mountain and 9.8 mi (15.7 km) from Beech Mountain Resort.

Courtyard By Marriott Sugar Mountain Banner Elk Facility and Service
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center.

Courtyard By Marriott Sugar Mountain Banner Elk Rooms
Make yourself at home in one of the 118 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Room Type and Price

Tue, 03 Nov 2026 - Wed, 04 Nov 2026 (1 night)

1 Room, 1 Adult, 0 Children