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Exterior & Views 2, Solterra Resort, Polk

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Hotel

Solterra Resort

Polk, Florida

Reviews

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3.1/5

OkayFrom 19 reviews

5.0/521 Dec 2020

Sharmi • Family Trip

Very clean, very close to the parks, TVs were wifi ready with Netflix, Disney plus, etc for easy connection amd tv for the kids.

5.0/526 Feb 2019

Verified traveler • Couple Trip

It honestly felt like our home for a few days , it was super nice and quiet the pool and house were just great . Only issue i had was getting in contact with someone over the phone but when i did everything as smooth . Will be booking again

5.0/523 Jan 2018

Shawn

We celebrated my mother’s 71st birthday with family and friends and the House was beautiful. Great location and it was Peace and quiet. I highly recommend this house

5.0/523 Jan 2018

Diana • Family Trip

My family had a great experience staying at this house. It was in a safe, gated community, about 30 minutes from the Disney parks. We didn't mind the drive since it gave my kids a chance to nap. The community was full of vacation home rentals, and each had a private pool. There was also a larger pool and lazy river with a cafe, playground, and workout facility. We were really impressed with the home. There were 2 master suites, each with a huge walk-in closet and bathroom (separate big tub). We liked having a den/lounge area upstairs as well. The game room was a fun addition too. It was helpful having a washer / dryer in the house. We didn't have to go anywhere first to check-in; everything was done via email, and we had a code to get in as soon as it was check-in time. We would definitely stay here again!

4.0/56 Sep 2022

Rafael • Family Trip

Good and quiet location. Resort and our pool in the house is all we needwd to enjoy a weekend getaway. Very secured place , starting with gate entrance.

4.0/512 Oct 2021

Sharmi

Good location close to parks

4.0/512 Nov 2018

Jorci • Family Trip

O estabelecimento é excelente. Só tive problema quanto a entrada na casa pela parte da noite, visto que meu nome foi tirado da lista de entrada. Mas depois de conversas consegui resolver esse problema.

4.0/517 Sep 2018

guillermo • Family Trip

fue una experiencia magnifica,gracias

4.0/528 Feb 2018

Donald

The house was very nice but the patio area needed cleaned.

3.0/51 Jun 2021

Verified traveler • Trip with Friends

The condominium is nice, the lazy river and condominium pool are excellent. The house did not have a good cleaning and needs more attention, the house is a bit abandoned.

3.0/523 Apr 2018

Verified traveler

House was large but needs some basic maintenance. Also was not comfortable with management company, plus they could not answer basic questions clearly. Check- in was a little odd, as guard house seemed confused about our coming to stay.

2.0/511 Apr 2025

Oglesby • Family Trip

Property’s amenities are poor and limited. Wear from past guests is evident. Communicating with owner was bad, he was a butt hole

2.0/54 Sep 2019

Verified traveler • Family Trip

Long a way from everything with regular traffic take 30 minutes abut condition not bad but any way I am not take anymore they change for everything I am not recommend for anybody..... .

2.0/514 Aug 2019

Verified traveler • Family Trip

Beautiful home, but the last three days we were there the front door key pad stopped working. We couldn’t leave the house unless we left the front door unlocked. We contacted them about the situation but they did nothing to help. They just made me keep sending them videos of me trying to punch in the code. Wasted 3 days of my family vacation just sitting around the house waiting for there service guy, that never showed up.

2.0/54 Jun 2018

Casandra • Family Trip

Over all the house was beautiful, and very modern and up to date. However, there was a gas issue, and we could not use the stove, dryer, or take showers during the last 3 days of our stay. After contacting the property manager, and having them put in a work order, no one ever showed up to fix the problem, even after we repeatedly called them over and over again. Finally someone told me they could not come out to fix the issue until Monday morning, which did me no good since I was checking out on Sunday. On the last evening (Saturday at 7pm) of my stay they offered to move me to a new home, I declined since I was checking out the following morning, and that would require me to pack all of our belongings (for 6 ppl), and relocate to another residence. Completely inconvenient!! Or they could refund me $100, which I did not feel was fair, since we paid $791 to stay there, and had no access to cooking, washing cloths, or taking showers for the 3 out of 4 days we were there. We choose to go with this vacation home instead of a hotel for the purpose of the amenities. Completely disgusted with the property management team......

1.0/519 Apr 2023

peter • Family Trip

Needs major updating. We travel a lot and have stayed in many of these type of homes. The beds were the worst we ever had, the couches were terribly stained and so beaten up you couldn't sit on it. Every game in the game room was broken. We got the house dirty and spent a hour just cleaning the oven. There were no extra bath towels and no pool towels at all. We had to buy towels because we did not have enough. ACO management was horrible and did nothing to help. We have stayed in solterra 5 times previously and never had a bad house. stay away !!

1.0/528 Oct 2021

Monica • Family Trip

Rented this home and planned to use the full kitchen however pans were RUSTED. Not dafe to cook on. The house was dirty, garbage left in the front of the home on the ground, ketchup smeared on the curtains leading to pool. Dirt smeared on walls, stains all over the couches. The pool and hot tub were also filthy and not even circulating water. There was only 1 functioning television in the home which was horrible considering we had 2 families staying here with various ages. Reached out to the management office many times during my stay and nothing was resolved. The home was supposed to include some basics like laundry detergent. Dish detergent a sponge and paper towels. None of this provided. Do not book here, you will regret it.

1.0/527 Sep 2021

Serdana • Family Trip

Solterra Resort is a nice home, but if its owned by any ACO RESERVATIONS, DO NOT, I REPEAT, DO NOT STAY HERE...We walked in to an usantized filthy house etc...ACO Communication sucks, they never pick up the phone, nor addressed the situation!!! To top it off, they charged me for damages and filthyness from the previous group that stayed there, which means they didnt clean the house at ALL!! We reported the issues with emails and pictures...

1.0/524 Jun 2020

Verified traveler • Family Trip

Community pool was fantastic. Lazy river and slide was great. House condition was extremely worn and disappointing compared to expectations. Communication was lacking.

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Parking (Free)

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Info

No Elevators

Hotel Policy

Smoke-free Property

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Connectivity

Free WiFi

Location

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5200 Solterra Blvd, Davenport, Florida, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in4:00 PM-anytime

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Solterra Resort

Solterra Resort Location
With a stay at Solterra Resort in Davenport (Solterra Resort), you'll be within a 15-minute drive of Old Town and ChampionsGate Golf Club. This family-friendly vacation home is 9.8 mi (15.8 km) from Walt Disney World® Resort and 12 mi (19.3 km) from ESPN Wide World of Sports Complex.

Solterra Resort Facility and Service
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this vacation home include complimentary wireless internet access, an arcade/game room, and barbecue grills.

Solterra Resort Rooms
Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children