Westgate Palace Hotel /Universal /I-Drive

American Express, Visa, Euro/Mastercard, Diners Club, Discover
Dogs displaying aggressive behavior are not permitted to stay on the property, including breeds not listed above. Excessive barking that disturbs other guests is not permitted. If a dog displays aggressive behavior or causes excessive disturbance, the guest may be required to make alternative arrangements for the dog outside the property.
Guests must be 21 years of age or older to check in. A valid government‑issued photo ID is required at check-in.
Guests with pets must contact the property directly to check the restrictions regarding the size and number of pets.
The minimum age required to check in is 21 years.
The Nightly Resort Fee of $21.99 +tax includes the following resort services: WiFi Internet Access, Self-Parking, Local Calls, Fitness Center, Basketball and Volleyball Court Access and Equipment, and Boarding Pass Printing
The property allows up to two dogs per room or suite. Other types of animals are not permitted on the property, except service animals in accordance with the applicable service animal policy.

A dog must not weigh more than 60 pounds. If two dogs are staying in the same room or suite, their combined weight must not exceed 60 pounds. Each dog must not exceed 36 inches in length or height.

A mandatory, non-refundable pet fee of USD 150 per reservation, plus applicable taxes, applies to dogs declared at check-in. An additional penalty of USD 150 per reservation, plus applicable taxes, applies to dogs that are not declared at check-in and are later found in the room or suite.

Dogs must be supervised by a guest or kept in a crate at all times while in the room or suite. Housekeeping will not service the room or suite if a dog is left unattended or is not properly crated when housekeeping service is provided.

Dogs must be kept on a leash and under the handler’s control when outside the room or suite and elsewhere on the property.

Designated dog-relief areas may be available for guests’ convenience. If no designated area is available, guests must take their dogs outside the property’s public areas for relief. Dogs are not permitted to relieve themselves in public areas.

Guests are responsible for any damage caused by their dogs. If a dog damages a surface or causes staining or soiling of fabric or carpet beyond normal cleaning or repair, additional charges may apply. Charges will be assessed based on the type and extent of the damage.

The following dog breeds are not permitted: Akita, Alaskan Malamute, American Bulldog, Beauceron, Caucasian Mountain Dog, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Keeshond, Pit Bull, Presa Canario, Rottweiler, Shar-Pei, and Staffordshire Terrier. Mixes of these breeds are also not permitted. Other dog breeds may be restricted at the property’s discretion.
A pet dog must not exceed 60 pounds or, in the case two pet dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to pet dogs- they can no longer than 36 inches and no taller than 36 inches.
As of March 1st, 2025, we are happy to offer our guests complimentary "scheduled" shuttle service to and from Universal Studios (Main transportation center). Please note that this is being offered at Westgate Palace Resort and Westgate Lakes Resort & Spa and reservations are required and taken at the front office.
Emotional support animals are not allowed other than dogs.
Resort fees are collected separately at the property
The property accept dogs only and not any other type of animals.
The property will still have the following available at the Palace: Basketball CourtVolleyball CourtBoard GamesFishing All sports equipment, including Fishing Poles, can be obtained at the Front Desk.