Homes>Rhône-Alpes>Haute-Savoie>Annecy>L'Impérial Palace

Exterior & Views 1, L'Impérial Palace, Haute-Savoie

Sport & Beauty 2, L'Impérial Palace, Haute-Savoie

Bedroom 3, L'Impérial Palace, Haute-Savoie

Public Area 4, L'Impérial Palace, Haute-Savoie

Bathroom 5, L'Impérial Palace, Haute-Savoie

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General Info

Reviews

Location

Accommodation Rules

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L'Impérial Palace

Annecy, Haute-Savoie

Reviews

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4.5/5

GoodFrom 2 reviews

4.6/524 Nov 2022

Overall, this was a good stay, but there were some problems and quality issues that people should be aware of. Apple laptops do not work on wifi. They use cheap bunt gear to provide WiFi, blame Apple computers and suggest I bring a windows laptop next time. This was unresolved after a visit by a nontechnical concierge the first day and I was told someone would follow up the next day. No one followed up. I went to the reception the second day and they produced an it tech who was also unable to fix the problem even with an ethernet connection. I was told it was a known problem that had been unresolved for a long time. No wifi for the average hotel with the expensive name. No hot tub, not jacuzzi, pool with bubbles. Cold water jacuzzi. Sauna out of order. The bathroom bathtub shower was like standing in a plastic bucket. The shower head was garbage and cheap vinyl tubing that would not be pointed at you and the lack of a curtain literally floods the floors with random spray bouncing off you and as the shower head rotates wildly. Decent but simple spring mattress. Clean room with 2 simple chairs and a building desk no wifi, no apology or attempt to compensate me, no acceptance of responsibility. Selling something then not providing it. Also suggesting I go get a different laptop. Cold ja

4.4/58 Mar 2023

I spent three nights at this wonderful hotel and would undoubtedly suggest it for a brief stay. Our room was spotless, roomy, wellkept, and wellequipped. The bed and pillows were quite cozy, and the heavy blackout curtains gave us a restful nights slumber. At the hotel, we ate three breakfasts and one evening meal, all of which were excellent. The breakfast buffet was ample and fresh, and the dinner was generously sized and hot. The service, in contrast, was constantly slow, and we eventually discovered to clear our own breakfast dishes to keep our table relatively tidy and tidy. The only drawback I have is that I thought tea and coffee were inconceivable, a sentiment shared by a few other diners. The front desk staff was friendly and polite at checkout, but the concierges helpfulness and local knowledge varied. We were able to sit on the patio and enjoy a drink or two in the sun, which was exactly what we needed after a long day of traveling. The hotel is set in lovely surroundings. The grounds are immaculate, and being able to sit on the terrace while enjoying the live musicians with a drink, which was necessary after a long day of being a tourist, was annoying in the evening. However, the service was extremely slow. Unfortunately, our thirdfloor room had a very quiet view and a delivery area

Popular Facilities

WiFi

Parking

Fitness Center

Spa

24-hour Front Desk

Elevator

Restaurant

Luggage Storage

Accessible Facilities

Free Parking

Balcony

Connecting Room

Children Facility

Hair Dryer

Coffee Tea Maker

Ironing

Bathtub

Sports & Recreation

Fitness Facilities

Garden

Turkish Bath/Hammam

Casino

Public Facilities

Elevator/Lift

ATM/Banking

Parking (Free)

Hotel Services

Luggage Storage

Newspaper Stand

24-hour Front Desk

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Multilingual Staff

Concierge Services

Other Facilities

Bar/Lounge

Food & Drinks

Coffee Shop or Cafe

Health & Beauty

Spa

Hair Salon

Sauna

Steam Room

Business Facilities

Ballroom

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Hotel Policy

Smoke-free Property

Transportation

Shuttle Service

Connectivity

Free WiFi

Location

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Allée de L'Impérial, Annecy, Haute-Savoie, FR

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in4:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that children under 12 years old are only admitted to the spa from 4 PM to 6 PM.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Pool access available from 9:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

About L'Impérial Palace

L'Impérial Palace Location
When you stay at L'Impérial Palace in Annecy, you'll be on a lake, within a 5-minute walk of Lake Annecy and Albigny Beach. This casino hotel is 21.4 mi (34.4 km) from La Clusaz Ski Resort and 0.4 mi (0.6 km) from Moon Beach Annecy.

L'Impérial Palace Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or a sauna. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

L'Impérial Palace Rooms
Stay in one of 104 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Restaurant and Cafe
Grab a bite at La Table, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Room Type and Price

Sun, 01 Nov 2026 - Mon, 02 Nov 2026 (1 night)

1 Room, 1 Adult, 0 Children