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Apartment
Casa Iside
Reviews
See all1.0/5
TerribleFrom 10 reviews
1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.1.0/510 Jun 2026
Tze fin • Family Trip
I've never written a bad hotel review in my life but will do it just for this terrible place and their awful team.
The room was not ready by the time I arrived, it had not been cleaned and was dirty. The hotel made no effort to make me aware of this, even discussing my checkin procedures minutes before, so I imagine they were completely unaware.
Following this, the hotel was not responsive in providing a quick solution or good at estimating the timeframe of a solution. They mentioned someone would be over to clean in 30m but no one arrived for over 90m. Meaning they were not prioritizing this issue whatsoever.
Communication was unprofessional and dishonest. They kept telling me "these thingsay happen" and citing weather delays. They said they would refund me for the first night of my stay, and THEN LATER DENIED IT AND NEVER REFUNDED ME, and eventually COMPLETELY STOPPED COMMUNICATION. They didn't even confirm with me that they wouldn't be refunding me.
The hotel instigated a chat with me on WhatsApp, meaning they messaged me first. They also communicated through messages on hotels.com. Later they would say that they had no access to the chat on Whatsapp or the promises made on that app, which is not appropriate seeing THEY messaged ME.
The place itself is well located, but it is not as clean (even after the cleaning crew was done) as one would expect. Like there is mildew and such in the bathroom and shower, walls not washed,.
Overall horrible people and place.Popular Facilities
Hotel Policy
1
Smoke-free Property
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
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Via di S. Ignazio 9, Rome, RM, ITAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-8:00 PM
Check-out10:00 AM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at the apartment]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
About Casa Iside
Casa Iside Location
With a stay at this apartment in Rome (Rome City Centre), you'll be within a 5-minute walk of Pantheon and Via del Corso. This apartment is 0.4 mi (0.6 km) from Trevi Fountain and 0.4 mi (0.6 km) from Piazza Navona.
Casa Iside Rooms
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with an oven and a stovetop. Cable television is provided for your entertainment. Conveniences include a microwave and an electric kettle, and you can also request a crib/infant bed (complimentary).
With a stay at this apartment in Rome (Rome City Centre), you'll be within a 5-minute walk of Pantheon and Via del Corso. This apartment is 0.4 mi (0.6 km) from Trevi Fountain and 0.4 mi (0.6 km) from Piazza Navona.
Casa Iside Rooms
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with an oven and a stovetop. Cable television is provided for your entertainment. Conveniences include a microwave and an electric kettle, and you can also request a crib/infant bed (complimentary).
Room Type and Price
Wed, 21 Oct 2026 - Thu, 22 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children