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Others 1, Trevi Queen Apartments, Rome
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Apartment

Trevi Queen Apartments

Roma, Rome

Reviews

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1.0/5
TerribleFrom 2 reviews
1.0/522 Jul 2020
Tim
Pros - good location and nice looking Problems - the initial disaster was that even though they knew exactly when we were arriving, we were not met at the property, and the phone number given did not answer my 20+ calls over the next two hours , so we couldn't get in for two hours, and started looking for a new hotel. They eventually contacted me , about two hours after the check in time, while we were about 30 mins away , looking for a new hotel. They refused to pay for a taxi to get us back, so we had to walk back in the searing heat with our bags. Then the agent refused to compensate us. He said that he didn't answer any of my 20+ calls because he didn't recognises the number ! , amazing incompetence. Other problems were :- 1) despite the 'free breakfast' in the listing, we didn't get one on the first morning, and on 2nd morning , after two requests, this was just a coffee and croissant down the road. 2) One of the TV's was broken. 3) There were two single sofa Beds , but no sheets for these , despite requests. 4) Many of the functions on the single remaining TV didn't work. 5) The shower floods the bathroom floor, luckily a mop is provided. 6) There are no curtains anywhere. 7) One of the double beds is tilted.
1.0/522 Jul 2020
Tim
Pros - good location and nice looking Problems - the initial disaster was that even though they knew exactly when we were arriving, we were not met at the property, and the phone number given did not answer my 20+ calls over the next two hours , so we couldn't get in for two hours, and started looking for a new hotel. They eventually contacted me , about two hours after the check in time, while we were about 30 mins away , looking for a new hotel. They refused to pay for a taxi to get us back, so we had to walk back in the searing heat with our bags. Then the agent refused to compensate us. He said that he didn't answer any of my 20+ calls because he didn't recognises the number ! , amazing incompetence. Other problems were :- 1) despite the 'free breakfast' in the listing, we didn't get one on the first morning, and on 2nd morning , after two requests, this was just a coffee and croissant down the road. 2) One of the TV's was broken. 3) There were two single sofa Beds , but no sheets for these , despite requests. 4) Many of the functions on the single remaining TV didn't work. 5) The shower floods the bathroom floor, luckily a mop is provided. 6) There are no curtains anywhere. 7) One of the double beds is tilted.

Location

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Via del Lavatore, 32, Rome, RM, IT
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in1:00 PM-5:00 PM
Check-out9:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 5 years old and younger are not permitted at this property.

About Trevi Queen Apartments

Trevi Queen Apartments Location
With a stay at Trevi Queen Apartments in Rome (Rome City Centre), you'll be steps from Trevi Fountain and 7 minutes by foot from Piazza di Spagna. This apartment is 0.5 mi (0.7 km) from Pantheon and 0.4 mi (0.7 km) from Spanish Steps.

Trevi Queen Apartments Rooms
Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and washing machines.

Room Type and Price

Thu, 20 Aug 2026 - Fri, 21 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children