Hakone Shiunso

Please be sure to confirm the following information before your check-in date.

1） Please be sure to enter the check-in date and reservation name when making inquiries.
2）Is it possible to leave luggage before check-in? →Yes, it is possible.
3）Is it possible to leave luggage after check-out? →No, it is not possible.
4）Dinner time 05:30PM,06:00PM,06:30PM last (Dinner cannot be prepared after 06:30PM. No discount on the price)
5）Rooms are Japanese-style rooms with futon bedding.
6）Please let us know the gender breakdown.
7）Charged for private open-air bath Kanzan-no-yu @ JPY 3,000/50 min.
Advance reservations are possible. After confirming the desired time by email, we will reply whether the reservation is possible or not.
8） Free private family bath Baron's hot water / 1 time, 40 min.
No advance reservations allowed, accepted upon check-in. Please note that late arrivals may not be available.
9）This hotel is about a 13-minute walk or 3-minute drive from Hakone Tozan Railway Hakone-Yumoto Station.
10）If you have any food allergies, please contact us at least 7 days in advance.
No gluten-free. Latex allergies are not allowed. As the property serving Japanese food, all seafood cannot be removed, and soup stock cannot be removed).
Please let us know the number of people and the allergies. We will reply with a decision after confirmation. (Example: 1 adult male with egg allergy)
11) Most of the rooms are smoking rooms. If you wish to have deodorization, please let us know at the time of reservation.
(No changes are allowed after the reservation made.)

Rooms are allocated by the property upon check-in. Guests are not allowed to choose the rooms.