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Exterior & Views 2, Hakone Suisen, Hakone

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Accommodation Rules

About

Ryokan

Hakone Suisen

Hakone, Kanagawa

The Fun Awaits

Guests Like the LocationThe location was rated 4.856 by the guests who stayed here.

Reviews

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4.9/5

FantasticFrom 195 reviews

5.0/521 Apr 2026

Christine • Family Trip

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.

5.0/513 Apr 2026

Leticia

Excellent and helpful staff. I recommend the place and definitely would go back here.

5.0/57 Apr 2026

Stephanie • Solo Trip

I really loved this hotel. There are 2 onsen - one indoor (which I found a bit hot) and on outdoor, which was the perfect temperature and which I loved. They provide really lovely amenities - bath products, moisturizer, tea pot and tea. It felt quite luxurious I only cooked in the kitchen once - just the frozen pizza that they sell. It was very clean and well stocked, I just find a grocery store in the places I was in. They serve breakfast each morning, which is basically tea, coffee, juice, and a variety of pastries. There are lovely places to sit to relax or read. It’s a very comfortable hotel and is quite near the ohiridai train station or bus stop for travel into Gora or Hakone Yumoto. However, if like me, you return tired after a long day and don’t feel like taking any more transit, there is really nothing within walking distance. There are frozen meals and a variety of snacks for sale, however.

5.0/55 Apr 2026

OCTAVIO • Family Trip

The amenities are excellent, will return soon

5.0/52 Apr 2026

Ritwik • Couple Trip

One of the best property to experience the Japanese culture and Suisen. Highly recommend

5.0/528 Mar 2026

Rochelle • Family Trip

We stayed here as a family of 4 in March 2026. We stayed in a Japanese style room. The room has a toilet and sink but no shower. There are both indoor and outdoor baths however which we enjoyed! The indoor bath change area is a bit small if there are several people using it at the same time. The outdoor bath is lovely and quiet but with no shower area to shampoo/soap up so you need to go down the stairs to the indoor area to do this. Both outdoor and indoor baths are separated by gender. The Japanese style rooms were very clean and there are instructions available to assist you in setting up the beds for sleeping. A couple of tips: The road from the station to Hakone Suisen is a short walk but it can be very busy with traffic and there is no designated cross walk. Crossing the road during mid day with luggage and children can be a harrowing experience! It was better in the early morning. Also, check in time is exactly 3pm or later. We arrived around 2:45 and were told to wait until after 3 which was fine as there was a nice sitting area and at 3 pm the staff promptly came to check us in. Just don't expect to check in early unless you make prior arrangements. If your commute gets you in before check in in may be worth just leaving bags and going out to enjoy the afternoon. The Open Air Museum was a highlight!

5.0/527 Mar 2026

Agnieszka • Family Trip

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.

5.0/59 Mar 2026

Jakob

Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.

5.0/55 Mar 2026

HUEI LING • Solo Trip

唯一缺點：沒有車站接送，對帶著大行李的旅客稍稍不便，其餘不管是房間設備、員工服務態度、溫泉品質，全部無可挑剔的滿分

5.0/53 Mar 2026

Lynne • Solo Trip

Staff were exceptional, facilitie was great

5.0/524 Feb 2026

daniela • Family Trip

Increible lugar, vistas, personal.. un lugar de pelicula para relajarse

5.0/513 Feb 2026

William • Trip with Friends

Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!

5.0/512 Feb 2026

Masha • Family Trip

We absolutely loved our stay at Hakone Suisen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!

5.0/510 Feb 2026

Manuel • Trip with Friends

Top Zimmer, tolles Personal und 2 kleine aber feine onsen.

5.0/512 Jan 2026

Pierre • Solo Trip

The whole place was spotless, staff was more than great, but what stood out is their attention to details: the way they recognize you and bring you your shoes as soon as you enter the lobby, they give you a flashlight if you go out at night, they take time to explain things. It is the PERFECT place to stay for a night or two, in a quiet environment.

5.0/510 Dec 2025

Kaitlin • Solo Trip

Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!

5.0/57 Dec 2025

Makoto • Solo Trip

館内が綺麗でとても過ごしやすかった

5.0/530 Nov 2025

Karina • Couple Trip

Upon arrival, one staff member was not very welcoming. Since we arrived early, our intention was to leave our bags and explore the area, but he did not explain the no-shoes policy and came across as rude, which was a bit uncomfortable. That said, during check-in, the young lady who assisted us was extremely polite and took the time to clearly explain everything. Her professionalism made a great impression. Overall, the hotel is beautiful, and aside from the initial interaction, we had a pleasant experience.

5.0/516 Nov 2025

Yuki • Trip with Friends

スタッフさんの対応がとても良かった

5.0/59 Nov 2025

Shogo • Family Trip

Really limited transportation. Heavy traffic on high season.

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

Free Parking

Hair Dryer

Room Heater

Ironing

Workspace

Public Facilities

Hot Spring/Onsen

Vending Machine

Parking (Free)

Hotel Services

Luggage Storage

Other Facilities

Shared Microwave

Smoking Area

Food & Drinks

Refrigerator

Info

No Elevators

tiket Green

Connectivity

Free WiFi

Location

See maps

254 Ohiradai, Hakone, Kanagawa, JP

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-9:30 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Hot springs access available from 3:00 PM to 11:00 PM.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Hakone Suisen

Hakone Suisen Location
With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be a 3-minute drive from Hakone Hot Springs and 6 minutes from Hakone Kowakien Yunessun. This ryokan is 8 mi (12.9 km) from Lake Ashi and 13.3 mi (21.4 km) from Gotemba Premium Outlets.

Hakone Suisen Facility and Service
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.

Hakone Suisen Rooms
Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.

Room Type and Price

Wed, 22 Jul 2026 - Thu, 23 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children