Homes>Kanagawa>Hakone>Hakone Suisen

Exterior & Views 2, Hakone Suisen, Hakone

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General Info

Reviews

Location

Accommodation Rules

About

Ryokan

Hakone Suisen

Hakone, Kanagawa

The Fun Awaits

Guests Like the LocationThe location was rated 4.841 by the guests who stayed here.

Reviews

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4.9/5

FantasticFrom 195 reviews

5.0/54 Jun 2026

Sarah • Family Trip

This hotel was beautiful inside and out. It was a short walk from the train station and on a stop of the Hakone Loop. A gem!

5.0/52 Jun 2026

William • Solo Trip

clean and peaceful

5.0/530 May 2026

Fabrice • Solo Trip

Un séjour parfait. Un lieu avec une vraie identité, un service aux petits oignons et des installations de qualité.

5.0/526 May 2026

Michal • Couple Trip

This was such a lovely spot to stay. A very authentic and peaceful Ryokan experience in a beautiful setting. The room was much larger than I expected with a relaxing forest outlook. The staff were very helpful and accomodating, providing a lovely breakfast of pastries and even a lift up to the train with our luggage when we left. It’s not far to walk from the train, but a bit tricky crossing the road when busy. We found it easier to cross further up around the corner when arriving, we had our luggage forwarded for arrival which was very easy. We were hoping to try the little Japanese pub by the train station but it was closed, but ordered Uber eats quite easily, otherwise you can eat in Gora or Hakone Yumoto. Would definitely recommend for a quiet, authentic stay.

5.0/526 May 2026

Patricio • Couple Trip

La habitación muy bien, muy limpia, de muy buen tamaño. La vista desde la habitación extraordinaria

5.0/522 May 2026

Hayong • Couple Trip

Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with someone’s personal touch and artful preferences. The single outdoor onsen (for each gender) is great, but we loved the indoor one even more, especially since the windows open. Suisen was the perfect tatami stay after long days exploring Hakone navigating crowds and surfing on buses “meandering” through the mountain roads. Compare Suisen to another natural onsen we stayed at later. With 450+ rooms, the other place was run like a resort/cruise ship operation. You’re one family in a sea of others, compete for massage chairs/showers, and wait in line to eat. The staff are dressed in fuller uniforms and run around serving all guests. But you get complete breakfast buffets and more baths, pools, and lockers. Along the loop, there are clusters of these resorts; the buses stop right at them. But for Suisen, you have to walk what many would consider to be a narrower-than-average sidewalk. Suisen is more tucked away. It depends on the vibe you want. For us, Suisen was our perfect Mt. Fuji getaway!

5.0/517 May 2026

George • Family Trip

Excellent accommodation and location. Staff was was friendly and accommodating.

5.0/516 May 2026

Janelle • Family Trip

This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.

5.0/510 May 2026

Justin • Couple Trip

Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!

5.0/54 May 2026

Annette • Solo Trip

Hotel Suisen was the first ryokan I have stayed in and far exceeded my expectations. The hotel is small and very peaceful, set back from the winding road and just a few minutes walk downhill from the mountain railway station Ohiradai. It is very easily accessible from Tokyo and a Hakone Free Pass covers transport costs as well as the cable car. The staff were very friendly and courteous and provided a comprehensive introduction to the facilities, including the indoor and outdoor thermal baths. The guide also gave details about wearing a yukata provided in the room, which can be worn throughout the day as well as to the onsen. The outdoor onsen was warm, quiet and very relaxing. My room was spacious with a magnificent view of the mountain forest and there was a lovely deep bath in the bathroom. Although dinner is not provided, there are facilities for heating up meals and ready meals are available. Breakfast is simple but plenty of pastries / croissants available. Lake Ashi and trails around the lake an up to Mt.Hakone as well as longer trails are easily accessible by the mountain railway or bus. There are also shops and bars in Ohiradai. I only stayed 2 night after a business trip in Tokyo but definitely somewhere I would like to return to.

5.0/54 May 2026

Carsten • Solo Trip

Was picked up at the station even if the hotel is only 5 minutes walk downhill! The staff was awesome and they started giving me 5 local beers as welcome guest. There two onsen out- and indside were charming, especially downstairs with a view to the mountains…

5.0/52 May 2026

Tomomi • Solo Trip

箱根の中でも静かに過ごせるエリアで、部屋からの山の景色がきれいで癒されました。

5.0/527 Apr 2026

Jilani • Family Trip

Un hotel super sympa j’ai adoré

5.0/525 Apr 2026

omar

La chica que nos ayudó a realizar el check-in fue increíble, nos explicó muy detalladamente y con mucha paciencia. Muy recomendable

5.0/522 Apr 2026

Jing

Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.

5.0/521 Apr 2026

Christine • Family Trip

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.

5.0/513 Apr 2026

Leticia

Excellent and helpful staff. I recommend the place and definitely would go back here.

5.0/57 Apr 2026

Stephanie • Solo Trip

I really loved this hotel. There are 2 onsen - one indoor (which I found a bit hot) and on outdoor, which was the perfect temperature and which I loved. They provide really lovely amenities - bath products, moisturizer, tea pot and tea. It felt quite luxurious I only cooked in the kitchen once - just the frozen pizza that they sell. It was very clean and well stocked, I just find a grocery store in the places I was in. They serve breakfast each morning, which is basically tea, coffee, juice, and a variety of pastries. There are lovely places to sit to relax or read. It’s a very comfortable hotel and is quite near the ohiridai train station or bus stop for travel into Gora or Hakone Yumoto. However, if like me, you return tired after a long day and don’t feel like taking any more transit, there is really nothing within walking distance. There are frozen meals and a variety of snacks for sale, however.

5.0/55 Apr 2026

OCTAVIO • Family Trip

The amenities are excellent, will return soon

5.0/52 Apr 2026

Ritwik • Couple Trip

One of the best property to experience the Japanese culture and Suisen. Highly recommend

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

Free Parking

Hair Dryer

Room Heater

Ironing

Workspace

Public Facilities

Hot Spring/Onsen

Vending Machine

Parking (Free)

Hotel Services

Luggage Storage

Other Facilities

Shared Microwave

Smoking Area

Food & Drinks

Refrigerator

Info

No Elevators

tiket Green

Connectivity

Free WiFi

Location

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254 Ohiradai, Hakone, Kanagawa, JP

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-9:30 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Hot springs access available from 3:00 PM to 11:00 PM.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Hakone Suisen

Hakone Suisen Location
With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be a 3-minute drive from Hakone Hot Springs and 6 minutes from Hakone Open Air Museum. This ryokan is 7.5 mi (12.1 km) from Lake Ashi and 2.9 mi (4.6 km) from Hakone Kowakien Yunessun.

Hakone Suisen Facility and Service
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.

Hakone Suisen Rooms
Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.

Room Type and Price

Sun, 06 Sep 2026 - Mon, 07 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children