Homes>Nagano>Hakuba>Hakuba Onsen Ryokan Shirouma-so

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Accommodation Rules

About

Ryokan

Hakuba Onsen Ryokan Shirouma-so

Hakuba, Nagano

The Fun Awaits

Guests Like the LocationThe location was rated 4.935 by the guests who stayed here.

Reviews

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4.9/5

FantasticFrom 46 reviews

5.0/57 Aug 2020

Verified traveler • Family Trip

外装、内装も写真よりも実物が綺麗でした。和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。自信を持ってオススメします。

5.0/528 Feb 2020

Verified traveler • Solo Trip

I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!

5.0/55 Jan 2020

Verified traveler • Couple Trip

Amazing experience with amazing staffs

5.0/527 Dec 2018

Verified traveler

Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room

5.0/513 May 2018

William • Family Trip

Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.

5.0/53 Jan 2018

Mark • Family Trip

Great place, top service, staff very helpful!

5.0/54 May 2017

Verified traveler

朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。お風呂は狭いですが、質と温度が良かったです。

5.0/520 Apr 2017

Verified traveler

一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.

5.0/528 Feb 2017

Weiyan

Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.

5.0/519 Feb 2017

Sarah

This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.

5.0/510 Feb 2017

YING • Family Trip

酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。

5.0/55 Jan 2017

Kerry

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.

5.0/523 Dec 2016

Lai Ping • Couple Trip

It was amazing!

5.0/522 Dec 2016

Tay

We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.

5.0/59 Dec 2016

Verified traveler • Couple Trip

到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。

5.0/524 Jul 2016

Masa

スタッフの対応、朝食、部屋、すべて良かったです。前もって連絡すると宿や駅まで送迎してくれます。また利用したい宿です。

5.0/518 Apr 2016

Verified traveler

Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.

5.0/517 Apr 2016

Iris • Family Trip

Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend

5.0/57 Dec 2015

Verified traveler • Couple Trip

This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.

5.0/520 May 2015

Verified traveler • Family Trip

It is a lovely, elegant ryokan with a beautiful onsen and very nice and helpful staff. The dinner was very delicious and absolutely worth the money. Unfortunately, we stayed only one night. If we were to come back to this part of Japan, we would definitely stay in this ryokan. It has our highest recommendation.

Popular Facilities

WiFi

Parking

tiket Green

Children Facility

Luggage Storage

Free Parking

Electric Vehicle Charging Station

Sports & Recreation

Kayak

Public Facilities

Hot Spring/Onsen

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Multilingual Staff

Other Facilities

Smoking Area

Electric Car Charging Station

Info

No Elevators

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, JP

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Free Pick Up Service
Please kindly be informed that the property provides free pick-up service from "JR Hakuba Station" and "Hakuba-Happo Bus Stop" from AM08:00 to PM10:00.
All guests are required to request by calling. The property's telephone number was printed on hotel voucher.
Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.

Check-in Procedure

Check-in3:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is not required for transportation to and from this property.
Contactless check-in and contactless check-out are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so Location
With a stay at Hakuba Onsen Ryokan Shirouma-so, you'll be centrally located in Hakuba, a 1-minute drive from Hakuba Happo-One Ski Area and 8 minutes from Hakuba Goryu Ski Resort. This ryokan is 4.4 mi (7 km) from Tsugaike Ski Resort and 0.1 mi (0.1 km) from Hakuba Ski Jumping Stadium.

Hakuba Onsen Ryokan Shirouma-so Facility and Service
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and ski storage. This ryokan also features a television in a common area and tour/ticket assistance.

Hakuba Onsen Ryokan Shirouma-so Rooms
Make yourself at home in one of the 17 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have slippers and toilets with an electronic bidet. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.

Room Type and Price

Mon, 12 Oct 2026 - Tue, 13 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children