Lux Suites @ Platinum KLCC

Kampung Baru, Kuala Lumpur

Reviews

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3.6/5

GoodFrom 5 reviews

5.0/51 Jul 2025

Therese • Family Trip

Fin leilighet med god beliggenhet i byen. Nydelig bassengområde, men litt mange mennesker og få solsenger. God kommunikasjon med verten og alt fungerte godt!

5.0/517 Aug 2024

matteo • Family Trip

Tutto ok

5.0/514 May 2023

Alfira Wafiqah Irham

2.0/59 Jan 2023

Wendy • Family Trip

Communication with the operator was ok. Didn’t wait long to check in and check out. Return of security deposit was fast. However I was disappointed as I was expecting a hotel standard serviced apartment but sadly it was not. There was no towel ( bath, hand towels and mat towels all absent) in our suite after we checked in. They did bring the towels within 20 minutes after I texted them. The bath mats all look different and old. Bathroom amenities are cheap. They provide a large bottle of body wash and then a bottle of pink “shampoo “ in a transparent plastic bottle with a sticker “shampoo “ on it. Kitchen utensils and pots are of inferior quality. The place looked clean at first sight but when you look closely you see dirts and bread crumbs under the coffee table. There are also tiny tiny creatures ( we thought they were ants but they are a lot tinier) crawling around the kitchen counter. We cleaned the floor and counter with disinfectant wipes but couldn’t kill then all. Housekeeping came on the third day and it was ok. We got fresh towels but bath mats were of different style, patterns and colors. Was hoping for all white, like towels. One last thing is the fridge was not working properly. Freezer was ok but the upper compartment was not chilly. We just did not buy food that needed refrigeration.

1.0/56 Apr 2025

Verified traveler • Family Trip

The booking is terrible. I make a reservation for this hotel (actually this is not a hotel. It is rental of the apartment) much more than 24 hours, which is specified in the notice from the hotel. The booking should be confirmed in Hotels.com system, then I took my flight. Once I arrive the airport, the booking was cancelled by the owner, and I had lost the stay of arrival date suddenly. I have to spend a lot of time to find another hotel at the airport because the boarder control required filling the entry form including the accomodation in Malaysia. Tourists who wan to stay this, they should another hotel dupilicately to avoid the situation I had experienced.

Location

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1020, Jln Sultan Ismail, Kampung Baru,, Wilayah Persekutuan, Kuala Lumpur, MY

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:30 PM-11:00 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

No pets and no service animals are allowed at this property.

About Lux Suites @ Platinum KLCC

Lux Suites @ Platinum KLCC Location
With a stay at Lux Suites @ Platinum KLCC in Kuala Lumpur (Golden Triangle), you'll be within a 5-minute drive of Petronas Twin Towers and KLCC Park. This apartment is 0.9 mi (1.4 km) from Suria KLCC Shopping Centre and 1 mi (1.6 km) from Pavilion Kuala Lumpur.

Lux Suites @ Platinum KLCC Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with refrigerators and ovens. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and complimentary bottled water.

Restaurant and Cafe
Grab a bite from the grocery/convenience store serving guests of Lux Suites @ Platinum KLCC.

Important Information
The following facilities are closed on New Year's Eve:

Swimming pool

Room Type and Price

Thu, 27 Aug 2026 - Fri, 28 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children