Homes>Jalisco>Puerto Vallarta>Casa Xantolo Romantic Zone

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Casa Xantolo Romantic Zone

Puerto Vallarta, Jalisco

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3.6/5

GoodFrom 5 reviews

5.0/526 Feb 2018

Clarence • Couple Trip

Excellent stay and great location! The proprietors are very nice and helpful. We liked them a lot! There was a language barrier when communicating, but we fumbled through it. I felt bad that I don't speak better Spanish. There was confusion about checking out and payment, but the onus was on me. The heated pool was clean and very refreshing during the hot afternoons. There was a huge soaker tub in the apartment, too, but the water heater was too small to fill the tub with warm water. The proprietors were clearly working on a property wide renovation and the small water heater (unit 204) will hopefully be replaced with a larger model, or continuous hot water device. Overall, this is a great value. The apartment was rustic but clean. We would definitely stay here again. I recommend exchanging cellular numbers with the proprietor before or upon arrival.

5.0/51 Dec 2017

Michael • Couple Trip

Wonderful staff. Good room. Perhaps a tad rustic. Nice facilities and great surroundings. Moments from the beach.

3.0/55 Mar 2018

David

Small hotel with 12 suites. No front desk, and need to phone a local number to check in, ask questions, or make requests. This was not a problem for us. It is in the Romantic (gay) Zone in the south of the old city, with many restaurants, shops and attractions within an easy walk. The blocks are small, and the nearest city bus stop is at a park 4 - 5 blocks away. You can ride anywhere in the city for 7.5 pesos (around 45 cents US). The Casa Xantolo is a bit noisy -- it's on a slope, and trucks climbing the grade are loud. Fortunately it's much quieter at night. The floors are all tile with no carpet (bring slippers). The kitchenette is only partially furnished, with plates/cups/glasses for 4. Dishwashing detergent not supplied. There is a teapot but no coffeemaker. Other amenities are towels, shampoo packets, and soap. There is a large bathtub with only a shower, and without a bath faucet it would take all day to fill it due to the low water pressure. One bath towel had 2 large holes in it, but it was eeasily exchanged. The hotel is about 2 blocks from the beach. Other, taller hotels nearby allow access to their rooftop decks and bars, which the Xantolo does not have. There are no rooms with an ocean view and all suites face the small pool. Standard hotel ratings would probably give the Xantolo 2 stars.

3.0/523 Jan 2018

Verified traveler

Close to beach, virility food and shopping. However, it’s hard to find staff or staff is not available for us to ask when we need something for staying there like blankets or towels.

2.0/52 Feb 2018

Soren

My experience was that it was difficult to find anybody to talk about things that were necessary. There is no front desk and the woman who let me in, Fatima, was great but spoke no English. I was supposed to have a bungalo with a King size bed, but got 2 full beds instead. After I was placed in the apartment, I looked around and noticed that there was no art work on the walls, just holes and nails where art work should have been. There were thousands of ants in the bath/shower and kitchen. When I found someone who could speak English 2 days later and reported it, he did bring 2 pieces of art work and a can of ant spray for me to use. There was a leaky toilet and dripping faucet in the small bathroom and the light in the overhead light in the living room could not be turned off without turning the fan off. He said he would tell Fatima but nothing ever came of it. Also, there were no pots to cook with, just one frying pan. There were no shelves to store food and despite what was written, no toaster, blender or coffee maker. There was a balcony but no chair to sit on if I wanted to sit there and the second bed blocked access anyway. I was supplied with two bath towels and one hand towel and there were no blankets supplied. I was in Apt. 401 and I believe that it was not ready for someone to stay there and needed to be made more comfortable for any guests. I did not think anybody even looked at the Apt. beforehand to see if it was livable. Needless to say, I was unhappy.

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Location

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Calle Pilitas 174, Emiliano Zapata, Puerto Vallarta, JAL, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

There is no front desk at this property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

The property is professionally cleaned.

About Casa Xantolo Romantic Zone

Casa Xantolo Romantic Zone Location
With a stay at Casa Xantolo Romantic Zone in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 5 minutes by foot from Bay of Banderas. This apartment is 1.4 mi (2.3 km) from Malecon and 4.6 mi (7.3 km) from Cruise Ship Terminal.

Casa Xantolo Romantic Zone Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Casa Xantolo Romantic Zone Rooms
Make yourself at home in one of the 12 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and ceiling fans, and housekeeping is provided on a limited basis.

Room Type and Price

Sat, 22 Aug 2026 - Sun, 23 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children