Homes>Inhambane>Vilanculos>Vilankulo>Giraffe House

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General Info

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Location

Accommodation Rules

About

Vacation Home

Giraffe House

Vilankulo, Vilanculos

Reviews

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2.0/5

BadFrom 1 reviews

2.0/53 Jan 2026

Nokuthula

The air-conditioner wasnt working properly and when we complained the 2nd day the caretaker asked us to request for a refund and leave the hotel .We were ok with it but realised the hotel policy on the websites we used for booking had stated that they was no refund for our booking for whatsoever reason.When we informed the caretaker he insisted we cancel w the website which we refused.He called a colleague and later agreed to settle our money for the remaining days we were supposed to stay. We left the hotel and a few minutes later he followed us into town and stopped us and started making accusations that we didnt pay the hotel and we were frauds and started issueing threats stating he will report us and will not cross the border back home .We tried to show him the proof of payment send by the booking website and visa card used but despite all that he kept insulting and humiliating us in public.The worst of his reaction was when he told us to leave Mozambique and never to visit his country again (we felt discriminated and attacked because we were foreigners).This incident traumatized our experience and visit.

Popular Facilities

WiFi

tiket Green

24-hour Front Desk

Free Parking

Refrigerator

Balcony

Ironing

Sports & Recreation

Garden

Public Facilities

Parking (Free)

Hotel Services

24-hour Front Desk

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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1308 av. do Palacio, Vilanculos, MZ

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in11:00 AM-5:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Giraffe House

Giraffe House Location
With a stay at Giraffe House in Vilanculos, you'll be a 4-minute walk from Municipal Market and 15 minutes by foot from Fish Market. This hotel is 3 mi (4.8 km) from Vilanculos Beach.

Giraffe House Facility and Service
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Giraffe House Rooms
Make yourself at home in one of the 11 air-conditioned guestrooms. Bathrooms feature showers, complimentary toiletries, and bidets. Housekeeping is provided daily, and irons/ironing boards can be requested.

Restaurant and Cafe
Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Room Type and Price

Fri, 07 Aug 2026 - Sat, 08 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children