Before your check-in we will send you your pick-up keys and check-in options. Please note that personal check-in with a concierge has a cost of 10€, pending on availability.There is a zero-tolerance policy for smoking on the property. If our team discovers any evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.) we fully reserve the right to charge a €200 EUR smoking fee, at minimum.Please note that for stays longer than 30 nights a fair use policy of the utilities will apply with a limit of 80€ included.We provide the basic amenities for the first use: samples of shower gel, shampoo, soap, toilet paper, kitchen roll, sponge, dishwashing products and bin bag.Extra keys: 20€ (extra pair of keys when available, lost keys or service to open the door during your stay)Extra cleaning with linen: price of a cleaning feeExtra Clothing: 30€ (Towels and sheets for 2pax i.e when sofa bed is not included)Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
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