[Notes for Use]
For a pleasant glamping experience, please adhere to the following guidelines:
- Smoking is strictly prohibited indoors.
- Pets are not allowed.
- Cooking of foods with strong odors, such as pork, fish, or fermented soybean paste stew, is prohibited (use the outdoor kitchen).
- Please refrain from excessive drinking, loud singing, or intentional noise.
- Please keep the rooms and facilities clean for the next guests.
- Please immediately report any damage or loss to the facilities.
- Please take care of your valuables.
[Deposit Information]
- A deposit of 30,000 won is required for all rooms upon check-in.
- If no damage is found upon check-out, the deposit will be returned immediately after cleaning. The following circumstances may result in a deduction of your deposit:
- Poor room condition
- Failure to separate and clean up waste
- Smoking indoors
- Complaints, etc.
[Check-out Instructions]
Laon Glamping is a space where you can stay in harmony with nature. To ensure a clean environment for future guests, we ask that you perform a simple clean-up before leaving.
- Wash and put away any used dishes.
- Separate and dispose of trash according to recycling guidelines. A thorough inspection and clean-up after cleaning the room is essential for a smooth check-out. Failure to do so may result in a partial or full deduction of your deposit.
[Notice]
If guests check-in or payment is scheduled to occur after 08:00 PM (Korean time), please make sure to call the "Accommodation Contact Number" directly.
[Common Information]
ᄆ When making a reservation, it is essential to provide the correct phone number and email address. This information allows the property to contact guests for property details and check-in instructions (both face-to-face and non-face-to- face).
ᄆ If guests do not provide or enter incorrect contact information during the reservation, kindly forward the correct details along with a copy of the reservation confirmation or details to the property promptly.
ᄆ The property cannot be held responsible for any issues arising from the absence or inaccuracy of contact information.
ᄆ For check-ins after 08:00 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange the check-in time and procedure.
ᄆ Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, please confirm directly with the property before check-in.
ᄆ Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditions on the day of use. Refunds for property costs due to such limitations are not possible.
ᄆ Regardless of age, all children and infants are considered adults concerning room occupancy. Exceeding the maximum guest limit may result in additional fees or entry denial, even for reservations made through Agoda.
ᄆ Special requests are subject to variability based on individual property policies and circumstances.
ᄆ Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilities resulting from smoking.
ᄆ For smooth operation and comfortable use of the accommodation, we highly recommend familiarizing the terms and conditions stated at the time of reservation confirmation.
[Room Bedding Information]
2-person room: 1 queen-size bed / 4-person room: 2 queen-size beds / 6-person room: 3 queen-size beds
[Check-in/Check-out Information]
Room check-in time is 3:00 PM, and check-out time is 11:00 AM. After check-out, between 11:00 AM and 3:00 PM, room cleaning and preparation time are required. Please be mindful of these times to ensure smooth operation.
[Animal Information]
Raon Glamping has resident dogs and cats, making it a warm and inviting experience for animal lovers. However, please inquire before making a reservation if you have any allergies.
[Minors]
Raon Glamping does not allow minors to stay alone. Minors must be accompanied by a parent or guardian, and in some cases, a consent form may be requested. Please call before making a reservation. Depending on the reservation situation, your reservation may be cancelled. In this case, a 100% refund is available even on the same day of reservation. However, please understand that no additional compensation will be provided.
ᄆ For any further inquiries or information, communicate directly with the property for accurate and prompt assistance.
ᄆ Note that contacting the property through the 'Contact the property' feature within the Agoda website or app is not available. Reach out to the property or Agoda's customer service center for assistance.
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