[Notice]
If guests check-in or payment is scheduled to occur after 08:00 PM (Korean time), please make sure to call the "Accommodation Contact Number" directly.
[Common Information]
ᄆ When making a reservation, it is essential to provide the correct phone number and email address. This information allows the property to contact guests for property details and check-in instructions (both face-to-face and non-face-to-face).
ᄆ If guests do not provide or enter incorrect contact information during the reservation, kindly forward the correct details along with a copy of the reservation confirmation or details to the property promptly.
ᄆ The property cannot be held responsible for any issues arising from the absence or inaccuracy of contact information.
ᄆ For check-ins after 08:00 PM (Korean time) on the arrival day, it is necessary to contact the property in advance to arrange the check-in time and procedure.
[Outdoor Infinity Pool Usage Guide]
Size: Outdoor Infinity Pool (17m x 12m x 1m) / Outdoor Public Pool (8m x 5.5m x 1m)
Hours: 9:00 AM - 10:00 AM / 3:00 PM - 9:00 PM
However, the pool is closed during the winter season (November - April). For safety reasons, tubes are not permitted, and children under 150cm must wear life jackets. Operation may be suspended for the safety of our guests in inclement weather.
[Individual Private Pool Villas]
ㅁ Applicable Rooms: Superior Pool, Grand Superior Pool, Premier Superior Pool, Royal Superior Pool
* Sky, Standard, and Deluxe rooms do not have private pools.
* To use lukewarm water, reservations must be made at least one day in advance. Reservations made on the day may not be accepted.
ㅁ Items Provided: 34-36°C (100-120°F) lukewarm water
ㅁ Hours: Check-in - 10:00 PM
ㅁ Fees (Pay on-site)
- B101-B106
1) Summer lukewarm water (April-October): KRW 50,000
2) Winter lukewarm water (November-March): KRW 70,000
3) Cold water: KRW 20,000
ㅁ Please note that the pools in Deluxe Pool Rooms 201-205 and Premier Deluxe Pool Room 206 will be closed on November 2, 2025.
[Pool Use Guide]
- Please wear a swim cap and swimsuit.
- Guests accompanying infants and toddlers should be mindful of the child's safety.
- Please be careful of the risk of slipping due to water.
- Pool usage schedules and details are subject to change depending on weather and on-site conditions. Please contact the property directly for accurate information before making a reservation.
[Electric Grill BBQ]
ㅁ Applicable Rooms: Superior Pool, Grand Superior Pool, Premier Superior Pool, Royal Superior Pool, Deluxe, Premier Deluxe
ㅁ Not Available Rooms: Sky, Standard * Sky and Standard rooms do not have private terraces, so individual barbecues are not available.
ㅁ Provided Items: Electric Grill
ㅁ Usage Fee: KRW 30,000 per use (payable on-site)
ㅁ Usage Hours: Unlimited (except for courtesy time at 9:00 PM)
ㅁ BBQ area access may be restricted due to weather, seasonal factors, etc.
ㅁ Please note that barbecue fees will change as of November 2nd.
[Other Additional Information (Payment on-site)]
ㅁ Additional gown: KRW 5,000 per piece
ㅁ Children's life jacket rental: KRW 5,000 per piece
ㅁ Additional bedding: KRW 20,000 per set
ᄆ Each property has varying options, statuses, and charges for services, facilities, and payment methods. Therefore, please confirm directly with the property before check-in.
ᄆ Usage of additional services, facilities, or other options may be subject to restrictions based on weather or property conditions on the day of use. Refunds for property costs due to such limitations are not possible.
ᄆ Regardless of age, all children and infants are considered adults concerning room occupancy. Exceeding the maximum guest limit may result in additional fees or entry denial, even for reservations made through Agoda.
ᄆ Special requests are subject to variability based on individual property policies and circumstances.
ᄆ Smoking is prohibited within the property premises. Guests will be held responsible for any costs, damages, or liabilities resulting from smoking.
ᄆ For smooth operation and comfortable use of the accommodation, we highly recommend familiarizing the terms and conditions stated at the time of reservation confirmation.
ᄆ For any further inquiries or information, communicate directly with the property for accurate and prompt assistance.
ᄆ Note that contacting the property through the 'Contact the property' feature within the Agoda website or app is not available. Reach out to the property or Agoda's customer service center for assistance.
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