- Please note that dogs are not allowed to enter the rooms of the Atlantic Ocean, Indian Ocean, Mediterranean Sea, and Pacific Ocean
- The property is a non-smoking area. Guests are responsible for costs, damages, and responsibilities due to smoking.
- Room reservation status may not match 100% due to the nature of real-time reservations. In some cases, duplicate reservations may occur, in which case the reservation paid for first will be reserved first.
- Reservations may not be possible or may be canceled depending on the reservation status after purchase. After purchase, please be sure to confirm with the hotel whether your reservation has been confirmed. In case of cancellation due to any of these reasons, a 100% refund is possible even on the day of reservation, and no other compensation is possible, so please make sure to confirm whether the reservation has been confirmed.
- For any other questions or information, please inquire and deliver directly to the property for accurate and quick processing.
- Contacting the property through 'Contact the property' within the Agoda web/app is not possible, so please contact the property or Agoda's customer service center.
- The type and status of other options such as additional services and facilities, usage fees, and payment methods vary by property, so please be sure to check with the property directly before check-in.
- The use of additional services, facilities, and other options may be restricted depending on the weather or conditions of the property on the day of use, and no refund of property costs is possible due to this.
- All children and infants are considered the same number of adults regardless of age. If the maximum number of guests per room exceeds, guests may have to pay an additional fee or be denied entry even if the reservation has been completed through Agoda.
- Admission may be denied depending on the property or room entry regulations such as number of guests, age, gender, pets, etc., so please be sure to check with the property in advance.
- Special requests may vary depending on the property and circumstances.
[Outdoor barbecue area]
- Property provides grill set with charcoal
- Fee: KRW 20,000 (on-site payment)
- Open hours: 06:00 PM ~ 09:00 PM
- The use of the barbecue area may be restricted due to weather/seasonal reasons
[Guidance for pets]
- Additional fee: KRW 10,000 per dog (on-site payment)
- For each room, maximum 2 dogs (each dog under 5 kilograms) may enter the property
[Important Information]
Guests booking after 08:00 PM on the check-in day must contact the property directly.
[Common Information]
- When making a reservation, guests must enter the correct phone number and email address so the property can contact guests for the property information and check-in (face-to-face/non-face-to-face) information.
- If guests do not fill out the information at the time of reservation or entered it incorrectly, please forward the contact information and a copy of the reservation confirmation (or reservation details) to the property as soon as possible.
- The property is not responsible for any problems that arise if guests do not enter contact information or enter it incorrectly.
- If guests are checking in after 6 PM (Korean time) on the check-in day, guests must contact the property directly in advance to discuss the check-in time and method.
- Even if not listed on the Agoda sales page, additional charges may apply for other options, such as additional services within the property and use of facilities.
[Room restrictions during winter season]
- Due to the weather, the double-decker (attic on the second floor) is not available during winter. Only the first floor is available.
- Double-decker rooms: Atlantic Ocean, Pacific Ocean, Indian Ocean, Mediterranean Sea
- Please contact the property for more details
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