Phu Quoc Island Apartment Collection

1. NOTE: 'THIS IS A SELF-SERVICE APARTMENT'

Our apartment is a non-smoking area. If you wish to smoke, please use the balcony. Kindly keep the apartment clean as your own home (a cleaning fee will apply for excessively dirty apartments).

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2. TOWEL POLICY:

- Short-term stays (under 7 days):
We provide 1 set of cotton towels (please use properly; a surcharge equal to the towel’s value will apply for overly dirty towels).

- Long-term stays (8 days or more):
For hygiene and health reasons, we provide disposable compressed towels ✨

Each guest will receive 2 sets of compressed towels.

You can buy your own cotton towels; if you're unable to, please contact us for assistance.

PLEASE CONFIRM WITH US

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3. CLEANING POLICY

1. For stays from 4–7 days, the apartment will be cleaned once for free upon request.

2. For stays of 8 days or more, the apartment will be cleaned once per week.

We will provide extra cleaning supplies if needed 😊

Laundry note: 🧺
- Please do not wash bed linens using the apartment's washing machine.
- We recommend using a professional laundry service to maintain the quality and color of the items.
- If needed, contact us and we will help arrange laundry service for you.
- Any damage or discoloration will need to be compensated based on actual value.