In the event that the smoke alarm is triggered, please DO NOT open the apartment door. This might trigger the smoke detector in the hallway and rock up the fire brigade, and you will have to bear the cost of up to $3,000.
If you plan to bring your kid(s) along, please take note that this property has a balcony with a sliding door. Please do not leave them unsupervised in the apartment unit.
If there is a late request for a last-minute extension on the day of your check-out, we will have to charge you AU$60 for sending last minute check-out arrangements.
(b). Locked yourself out and if a locksmith is required to let you in = (Cost of the locksmith + AU$90)
SMOKING
Check-outs are strictly before 10am.
ADDITIONAL CLEANING
Kindly treat my property with respect during your stay and not cause any major or superficial damages.
In the event if you cause unreasonable and excessive noise, interfere with residents enjoyment of their lots and/or common property, create health and safety hazards, damage a lot or common property, obstruct common property, you will be liable to pay fines of up to AU$1,100 and/or compensation of up to AU$2,000 to affected residents for loss of amenity enforced by the Victorian Civil and Administrative Tribunal and the Owners Corporation.
Similarly, if evidence of housing pets are found on the premises during your stay, we will impose a fine of AU$150 for professional carpet, sofa and bed cleaning services along with any other strata related fines for breaching the building code.
If you deliberately stay beyond the stated check-out time we will have to charge you an extra AU$60 per hour or part thereof for inconveniencing and for delaying the next guest's schedule.
All guests pays a once off cleaning fee to cover a standard clean and check-in. If you leave the property with excessive mess when you check-out, we will be obligated to report it to agoda and charge you for extra cleaning.
CHECK-IN/OUT
(c). Lost or broke a set of keys/swipe = (Key AU$99 + Swipe AU$150)
ROUTINE INSPECTION
Kindly be responsible and DO NOT LOSE OR BREAK the set of keys or swipes or LOCK YOURSELF OUT during your stay. If it happens, and/or immediate ad hock assistance is required on site, the following charges will apply to cover the costs of these instances:
Check-ins are anytime after 2pm. If you plan to check-in after 6pm, there will be a once off AU$19 surcharge.
STRICTLY NO PETS, SMOKING, HOUSE PARTIES, YELLING OR LOUD MUSIC PLEASE.
Ensure to notify us of your arrival times so that we can hand the keys to you personally.
If you wish to extend your stay subject to availability, kindly inform us at least the night before.
NOISE
DAMAGE DEPOSIT
We will hold a damage deposit of AUD500 per stay. Since Agoda does not collect damage deposits, we will send through an invoice prior to your stay to collect this deposit. This will be pre-authorised on your card 2 days before check-in and refunded back to you after check-out if no damages are reported. Each pre-authorisation only lasts 7 days before expiring, so if your stay is longer than 5 days, we will pre-authorise another damage deposit on the 5th day after the first one expires.
KEYS, SWIPES & LOCK-OUTS
To ensure the property is being kept in good condition, we may carry out routine inspections giving guests 24 hours notice of entry. Please ensure the property is being kept in good condition at all times.
CHILD SAFETY
If you plan to cook, that's fine but please note that the fire alarm is rather sensitive, so please be sure to open the balcony door and switch on the range hood while cooking, cos if it goes off, you'll be liable for the costs of the fire truck's visit.
(a). Locked yourself out and if you require someone to let you in with a spare key = (AU$90)
COOKING
If evidence of smoking is found during your stay or right after you check-out, you will be subject to a fine of AU$200 for the the removal of odours, debris and such.
Please be considerate for other guests that will be checking-in after you.
PETS
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