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Exterior & Views 1, Casa Serafin Hotel, Salento

Public Area, Casa Serafin Hotel, Salento

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Hotel

Casa Serafin Hotel

Salento, Quindío

Reviews

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4.5/5

GoodFrom 20 reviews

5.0/518 May 2026

Diandra • Family Trip

More than expected ! Location was the best surprise, middle of the Main Street !!! Rooms are comfy and feel very homey Salento Way! Staff is super friendly and serve a quick breakfast to start the day. The Palm Forrest is absolutely magical we had to go 2 days for grounding and breath in the beautiful mountains !!’

5.0/526 Apr 2026

Yeimy • Family Trip

Clean room, nice staff

5.0/530 Mar 2026

Javier Alejandro • Family Trip

Muy céntrico, amabilidad del personal, excelente desayuno

5.0/516 Mar 2026

MARIA TEREZA • Couple Trip

O hotel é muito central e se pode caminhar e fazer tudo a pé. É bonito e o café da manhã, que é cobrado à parte é muito saboroso.

5.0/517 Feb 2026

Jason

Great hotel and location. Rooms were spacious and well designed.

5.0/58 Jan 2026

Fabian Esteban

Genial

5.0/524 Dec 2025

Jennifer • Family Trip

Our group of 12 had an incredible experience! The venue was spotless, and the service exceeded our expectations. Fernando was an outstanding host, and the ladies were equally welcoming and attentive. My family and I wholeheartedly recommend this place – a solid 10/10!

5.0/513 Oct 2025

Manuel Germán

Casa Serafín en Salento fue una experiencia encantadora. El lugar es acogedor, muy bien cuidado, prácticamente nuevo. La atención fue cálida y personalizada, siempre pendientes de que todo estuviera bien. Además, está muy bien ubicada, a pocos minutos del centro de Salento. ¡Definitivamente un lugar al que me encantaría volver!

5.0/510 Aug 2025

Genevieve • Family Trip

I liked the decoration, the authenticity of the building and the excellent location!

5.0/528 Jul 2025

Priscilla • Family Trip

This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.

5.0/521 Jul 2025

Laura • Family Trip

Location was amazin!! Everything was super clean!!

5.0/59 Jul 2025

Maria • Family Trip

The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.

5.0/523 Jun 2025

Jorge

Todo muy bonito y limpio

5.0/522 Jun 2025

Carolina

Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.

4.0/527 Nov 2025

Sushila

We had a great stay at Casa Serafín Hotel. We arrived earlier than expected and they kindly allowed us to check into our room right away, which was a huge help as we had a trip booked in the afternoon. The location is perfect — right in the centre of everything, making it easy to get around Salento. The room was big, clean, and comfortable. The only downsides were that there was no hairdryer in the room, and it was sometimes hard to tell who was actually working at reception versus the cleaning staff, as there didn’t seem to be a clear reception presence. Overall, still a very good stay and we’d recommend it for its convenience and comfort.

4.0/55 Sep 2025

MAKI • Family Trip

The room was clean and cozy. There are many restaurants around and easy to walk to everywhere including the bus terminal. Only one wish was more storage or hanging area for clothes and toiletries.

4.0/59 Aug 2025

David • Family Trip

Court séjour à Salento. Décoration hotel magnifique, literie très confortable. L’hôtel est placé dans la plus belle rue de Salento, tout près de TOUT (restaurants, boutiques de souvenirs, place principale où se trouvent les jeeps Willis. Le personnel est aux petits soins. Petits bémols : hôtel au coeur du centre ville donc ça peut être très bruyant jusqu’à tard en fonction de là où se trouve votre chambre. Nous en avions une qui donnait sur la rue. Si vous voulez du calme demandez les chambres au fond du jardin. Le petit déjeuner est le même tous les matins et n’est pas servi sous forme de buffet. Il y a des œufs à la demande (brouillés, au plat ou omelette), 1 tranche de fromage, boisson chaude, 1 coupole de fruits, 1 tartine de pain ou arepa avec beurre et confiture. Vous pouvez demander des portions en plus si vous avez une grande faim.

4.0/520 Jul 2025

Janet • Family Trip

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.

3.0/53 Aug 2025

Nia • Family Trip

Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.

1.0/57 Aug 2025

sanjeeban • Family Trip

I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience

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Info

No Elevators

Hotel Policy

Smoke-free Property

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Free WiFi

Location

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CARRERA 6, NUMERO 3 39, Salento, Quindío, CO

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

This property will not accommodate hen, stag or similar parties.

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

About Casa Serafin Hotel

Casa Serafin Hotel Location
A stay at Casa Serafin Hotel places you in the heart of Salento, within a 15-minute walk of Cocora Valley and Calle Real. This hotel is 0.3 mi (0.4 km) from Mirador Alto de la Cruz and 0.5 mi (0.8 km) from Main Square.

Casa Serafin Hotel Rooms
Make yourself at home in one of the 8 guestrooms. Complimentary wireless internet access is available to keep you connected.

Restaurant and Cafe
Local cuisine breakfasts are served on weekdays from 7:30 AM to 10:00 AM for a fee.

Room Type and Price

Tue, 01 Sep 2026 - Wed, 02 Sep 2026 (1 night)

1 Room, 1 Adult, 0 Children