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Hotel>Uttar Pradesh>Mathura>Mathura>Hotel Om Palace
Primary image 1, Hotel Om Palace, Mathura
Exterior 2, Hotel Om Palace, Mathura
Room 3, Hotel Om Palace, Mathura
Room 4, Hotel Om Palace, Mathura
Room 5, Hotel Om Palace, Mathura
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Hotel Om Palace

Mathura, Mathura

Reviews

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1.0/5
TerribleFrom 1 reviews
1.0/528 Oct 2025
Prakash
I booked a hotel through Expedia, but when I arrived, the hotel staff said there was no reservation under my name. I showed them my confirmation email, but they claimed the hotel was fully booked and that Expedia had made a mistake. It wasn’t just me — two other customers who had also booked through Expedia and Agoda faced the same issue. The hotel staff behaved aggressively toward me, and one of the other guests even had to call the police. Even after the police arrived, none of us were given rooms. The hotel staff kept blaming Expedia for the mistake. This experience was extremely stressful and disappointing. I hope Expedia investigates this issue seriously and ensures such incidents don’t happen to other customers.

Popular Facilities

Parking
Parking
24-hour Front Desk
24-hour Front Desk
Elevator
Elevator
Children Facility
Children Facility
Accessible Facilities
Accessible Facilities
Free Parking
Free Parking

Public Facilities

3
Accessible Parking
Elevator/Lift
Parking (Free)

Hotel Services

1
Sign Language Assistance

Kids Facilities

1
Children's Books and Toys

Food & Drinks

1
Breakfast Buffet

Accesibility

2
Accessibility Equipment
Wheelchair Accessible

Location

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Sunrakh Rd Hotel Om Palace, Vrindavan, UP, IN

Accommodation Rules

Check-in Procedure
Check-in12:00 PM-7:30 AM
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash

The front desk is open daily from 6:00 AM - 11:30 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Om Palace]. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Hotel Om Palace

Hotel Om Palace Location
With a stay at Hotel Om Palace in Mathura, you'll be within a 5-minute drive of Prem Mandir Vrindavan and Shree Radha Ras Bihari Ashta Sakhi Temple. This hotel is 0.9 mi (1.4 km) from ISKCON Vrindavan and 1.7 mi (2.8 km) from Madan Mohan Temple.

Hotel Om Palace Facility and Service
This hotel offers cooking classes and toys.

Hotel Om Palace Rooms
Make yourself at home in one of the 33 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and slippers.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Room Type and Price

Fri, 24 Jul 2026 - Sat, 25 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children