Tropicana 218 Stays

Dear valued guests,
This property is a non smoking unit and it does not allow items as below:
No parties
No pets
No Durians
No vandalism
No dangerous or hazardous items allowed
Do not flush woman’s pad into toilet.
There will be charge for any damages caused
Kindly let the host know your arrival time in advance.
There will be a collection RM200 security deposit for security purposes, it will be refunded after checkout.
Please note that, for our standard checkout procedure.
1. To be refunded with cash deposit, guest will have to wait for the room to be checked at *11am* and collect your deposit.
2. For earlier checkout than *11am*, kindly share a photo of the keys returned to our letterbox and just share your bank details with us and we'll have it transferred back to you to your bank's currency.
We would like to just reassure you that we will be using one of the safest gateways to refund your deposit to you via, Wise. It eases your checkout and you will be receiving it within 24 hours. Receipts will be shared with you once it's done and we will be assisting you until you have received it. Thank you for your understanding ✨
Guest will be required to provide screenshot of Identical Card or passport to the host for security purposes.
Upon arrival, guests will be needing to register at our security guard at the lobby. Simply fill up all the columns, our unit number is B-19-06.
To checkout, simply return the access cards and keys into the letterbox and share with us a picture of them.
Thank you & stay safe.