Hotel>Quintana Roo>Benito Juárez>Alma Maya Resort – Riviera Maya

Exterior & Views 1, Alma Maya Resort – Riviera Maya, Benito Juárez

Sport & Beauty 2, Alma Maya Resort – Riviera Maya, Benito Juárez

Bedroom 3, Alma Maya Resort – Riviera Maya, Benito Juárez

Bathroom, Alma Maya Resort – Riviera Maya, Benito Juárez

Food & Drinks 5, Alma Maya Resort – Riviera Maya, Benito Juárez

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Alma Maya Resort – Riviera Maya

Benito Juárez, Quintana Roo

The Fun Awaits

Suitable for your business tripStay productive with business facilities.

Reviews

See all

4.9/5

FantasticFrom 41 reviews

5.0/59 Feb 2026

Noemi • Couple Trip

The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I think the room needs proper ventilation. The whole staff were super friendly, accomodating and welcoming. We had the pleasure to meet Jason (all around guy - concierge, manager, chef), Robert and Papa Oso. They took good care of us. The housekeeper although we didn’t personally meet her, she did a very good job at tidying up our room every day. There menu option was limited but the food was delicious all the time. We even had a bon fire after dinner with marshmallows to eat😁. We’re satisfied overall. Service was great. The resort has a lot of potential for more activity options aside from what they already offer - e.g. ATV tours around the area, cooking class, wildlife watching, stargazing, etc. We will be back!

5.0/512 Jan 2025

Claudia • Couple Trip

Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the staff at Alma Maya that makes it so special. From the time we arrived, everyone we met went above and beyond to create a special experience for us. Jorge, Cristian, America, Paulina and the rest of the staff went out of their way to make this a memorable trip for us. We hope to return again! If you go, just be prepared for a slow bumpy 25 mins or so of dirt road into/out of the property, and factor that into all your plans. We rented a stick shift tiny car from Localiza in Cancun and it was perfect. Try to arrive during the day, and spend at least 2-3 days there. The massages arranged for us were very good, and they also offer some unique ceremonies related to the Mayan traditions of the area that we’d love to try next time. Our day trip to Puerto Morelos and a guided tour to Tulum and Coba (arranged by our concierge Paulina) were great, but returning back to Alma Maya made us appreciate it even more. Bring a book, lie in a hammock, and enjoy. It is a special place in the Yucatan!

5.0/516 Dec 2024

Elizabeth

Staying at Alma Maya was an unforgettable experience! From the moment I arrived, the warmth and attentiveness of the staff made me feel completely at home. The hotel’s design is breathtaking, blending modern luxury with authentic touches that capture the spirit of the region. My room was beautifully decorated, impeccably clean, and with a bed so comfortable I slept better than ever. The amenities were top-notch, and the overall ambiance was peaceful yet vibrant. Alma Maya is truly a hidden gem, perfect for those seeking relaxation and a connection to the local culture. I can’t wait to return!

5.0/510 Dec 2024

Roberto

The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!

5.0/510 Dec 2024

Malaika

The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return

5.0/51 Dec 2024

Emily

WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!

5.0/51 Dec 2024

Jessica

It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.

5.0/523 Nov 2024

Raul

What an amazing experience! The atmosphere is wonderful. Truly a great experience for my wife’s birthday celebration. Couldn't have asked for better. Would definitely recommend!

5.0/523 Nov 2024

Nilda

Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!

5.0/517 Nov 2024

Belen

This beautiful resort is perfect in every way. Everyone we came in contact with greeted us and made us feel welcome. Excellent room! Lovely amenities. I will definitely be back!! Thank you for the great night sleep

5.0/517 Nov 2024

Judith

The service here is unmatched. Staff really care about your experience. The resort is clean and well cared for. It was my first visit to Alma Maya and it was amazing! This was an experience of a lifetime and will definitely be back!

5.0/58 Nov 2024

Rafael

The time spent by my wife and I was pleasant. We were relaxed and healthier after our visit. I never imagined this place to be a very beautiful place until i was there with my wife to celebrate my 50th bday. We will come back again

5.0/58 Nov 2024

Enzo

Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨

5.0/51 Nov 2024

Zaira

It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!

5.0/51 Nov 2024

Melany

I recently stayed at Alma Maya, and it was an unforgettable experience. From the moment I arrived, I felt like I was stepping into a hidden paradise. The staff went above and beyond to make the stay special. They were warm, welcoming, and always eager to help. Everything was clean and comfortable, and you can tell a lot of thought went into every detail.

5.0/526 Oct 2024

Blair

We celebrated our wedding anniversary and it was awesome. The resort was beautiful! The views were breathtaking! The people there are so nice and i felt very welcomed. I highly recommend. I give everything a 10/10. Would definitely stay there again!

5.0/526 Oct 2024

Sean

Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!

5.0/518 Oct 2024

Victoria

The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.

5.0/517 Oct 2024

Alexander

This hotel is the perfect place to stay. Looking out of our room is like looking at a post card. Viewing our selfies they look like fake backgrounds because the scenery is so breathtaking. The facilities very spotless. Definitely a highlight of our stay. Can’t wait to come back!

5.0/511 Oct 2024

Virginia

Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.

Popular Facilities

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Luggage Storage

Free Parking

Sports & Recreation

Table Tennis

Fitness Facilities

Yoga Room

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Concierge Services

Other Facilities

Entertainment Area

Health & Beauty

Spa

Business Facilities

Ballroom

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Outdoor Furniture

tiket Green

Connectivity

Free WiFi

Wired internet (Free)

Location

See maps

View on maps

Ruta de los Cenotes km 27, Puerto Morelos, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-8:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily until 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.

About Alma Maya Resort – Riviera Maya

Alma Maya Resort – Riviera Maya Location
With a stay at Alma Maya Resort – Riviera Maya in Puerto Morelos, you'll be 26.2 mi (42.1 km) from Moon Palace Golf Club and 31.4 mi (50.6 km) from Maroma Beach. This hotel is 32.1 mi (51.6 km) from La Isla Shopping Mall and 23.7 mi (38.2 km) from Puerto Morelos Town Square.

Alma Maya Resort – Riviera Maya Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.

Alma Maya Resort – Riviera Maya Rooms
Make yourself at home in one of the 11 air-conditioned rooms featuring private pools and flat-screen televisions. Your room comes with a memory foam bed. Rooms have private patios. Wired and wireless internet access is complimentary, while smart speakers and digital programming provide entertainment.

Restaurant and Cafe
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:00 AM.

Important Information
This property is closed from June 23 2026 to June 22 2028 (dates subject to change).

Room Type and Price

Sun, 23 Aug 2026 - Mon, 24 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children