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Exterior & Views 1, Altitude at Krystal Grand Cancun - All inclusive, Benito Juárez
Sport & Beauty 2, Altitude at Krystal Grand Cancun - All inclusive, Benito Juárez
Bedroom 3, Altitude at Krystal Grand Cancun - All inclusive, Benito Juárez
Public Area 4, Altitude at Krystal Grand Cancun - All inclusive, Benito Juárez
Bathroom 5, Altitude at Krystal Grand Cancun - All inclusive, Benito Juárez
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All-inclusive

Altitude at Krystal Grand Cancun - All inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 161 m to Gaviota Azul Beach and 326 m to Forum Beach
Tourist attractions nearby
Tourist attractions nearbyOnly 126 m to Delphinus Dreams and 3.8 km to Cancun Interactive Aquarium
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Near shopping centers
Near shopping centersOnly 721 m to Plaza Caracol Mall and 3.7 km to La Isla Shopping Mall
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.0/5
GoodFrom 100 reviews
5.0/513 Jul 2026
Carlos • Couple Trip
😁
5.0/511 Jul 2026
Amy
Enjoyed our trip and would recommend! Very clean, staff is helpful and the food was good. Hibachi restaurant was excellent! The beach was also great with plenty of chairs. Thank you for a great vacation!
5.0/57 Jul 2026
Elias • Couple Trip
Excelente experiencia de viaje, el hotel, instalaciones, personal, amenidades, ubicación, estan excelentes para personas que van a descansar y pasar unas vacaciones sin tener que preocuparte de horarios, reservaciones, etc.
5.0/56 Jul 2026
Andrew
It’s really good brother very good beach very good food. Everything is very good.
5.0/53 Jul 2026
Sandra • Couple Trip
We enjoyed Altitude so much. Friendly staff and great accommodations. Reyna was wonderful keeping the room spotless. The pools were relaxing and clean. We enjoyed the variety of food at the restaurants and the buffet. Even though sargassum was abundant we found pockets of clear beautiful water and waves.
5.0/528 Jun 2026
Stanley • Couple Trip
I have to say this was a great overall trip. I really loved the resort and all the restaurants that were in the resort. Everyone was so kind and polite and helped a lot with any questions and concerns that I had. The only very small issue I had was with the AC in my room, not working efficiently, but towards the end of the trip, it actually began working so overall I really can’t complain. I really loved the experience.
5.0/527 Jun 2026
Alex • Couple Trip
Excellent experience with our stay. Only bad thing was probably the lunch at the buffett. Not many options and proteins were not varied or out. Did not have good lunch options, but overall stay was amazing, would stay again.
5.0/514 Jun 2026
KARLA
A nossa estadia no Altitude Krystal foi maravilhosa!! A vista do quarto é deslumbrante, a praia é calma, com um mar transparente e com uma temperatura da água ótima. Ficar no Altitude fez toda a diferença, pois tivemos um tratamento VIP, desde a arrumação do quarto até o atendimento na praia, na piscina e no café da manhã. Os restaurantes também são muito bons, comida deliciosa e funcionários super atenciosos. Voltaria com certeza!!
5.0/510 Jun 2026
Megan • Couple Trip
Overall great stay. Pools close pretty early, but other than that everybody was super helpful and kind.
5.0/510 Jun 2026
Marilia
Custo benefício fantástico. Comida maravilhosa. Instalações limpas e em ótimo estado, porém o hotel deixa um pouco a desejar em relação ao serviço. A equipe é muito cordial e educada mas um pouco sobrecarregada.
5.0/55 Jun 2026
Edgar • Couple Trip
Na
5.0/54 Jun 2026
Sherri • Couple Trip
Great resort with beautiful views. Staff was very nice, very clean resort! Good food at all restaurants.
5.0/530 May 2026
Alexis
Mucha sargazo
5.0/528 May 2026
Kai • Couple Trip
Everything was great and staff were all super helpful. The room was clean and the property amenities were very nice.
5.0/514 May 2026
Victor • Couple Trip
Excelente vista
5.0/52 May 2026
Ofelia Angelica • Solo Trip
This is my 2nd. Time at this hotel, and it won't be my last. Everything was great.
5.0/512 Apr 2026
domenico
Ottima struttura (altitude). Servizi top e ristoranti buoni. Personale squisito
5.0/512 Apr 2026
Gregory • Couple Trip
Have stayed here before and this is our best visit this time. Food is above what is to be expected at an All inclusive. Zacharias at the Dijon was wonderful. A great food experience at the Dijon. Beach is the best in the Hotel zone with the jetti to give you calm water and see the fish. The room and the view from the Altitude Tower is worth the little extra it costs. The only bad thing was we had no hot water the entire 5 days in our room. It was tolerable especially since we were out all day in the sun. If you are not interested in the Time share pitch let them know from the very start and don’t waste your time or there’s chasing after you. Highly recommend the Grill restaurant and the Dijon. The Risotto was good but typical and the Japanese/Hibachi was the same. The coffee shop has Gelato in the afternoon so you better get there before 3 because they make 1 batch 5 different flavors and once it’s gone…it’s gone until the next day. Hopefully we will be back soon
5.0/56 Apr 2026
Sanjay
Stay at Altitude – Krystal Grand Cancun (5 nights) Great stay overall with a few areas to improve. The resort offers 4 restaurants (Asian/hibachi, Italian, grill, and French). No limits on dining, except the French restaurant (adults only). Make reservations on Day 1. We booked through Hotels.com and got 2 beachside cabanas—nice perk. Special thanks to Mariana at the front desk for helping us secure a cabana on Day 2. Café was excellent (coffee, desserts, ice cream). Pool and beach service was attentive and consistent. Cons: Bathrooms had a noticeable sewer smell in both rooms. Infinity pool is adults-only. Civecheria needs more staff—only one waiter handling everything. Activities were inconsistent (e.g., beach volleyball scheduled daily but only happened once). Overall: Good experience with great dining and service, but maintenance and staffing improvements are needed.
5.0/51 Apr 2026
Steven
Great time

Location

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Boulevard Kukulcan km 8.5, Cancun, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

About Altitude at Krystal Grand Cancun - All inclusive

Altitude at Krystal Grand Cancun - All inclusive Location
With a stay at Altitude at Krystal Grand Cancun - All inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 5 minutes by foot from Cancun Convention Center.

Altitude at Krystal Grand Cancun - All inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center.

Altitude at Krystal Grand Cancun - All inclusive Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Restaurant and Cafe
You can enjoy a meal at Restaurante O (Buffet) serving the guests of Altitude at Krystal Grand Cancun - All inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Room Type and Price

Sun, 25 Oct 2026 - Mon, 26 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children