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Hotel>Quintana Roo>Isla Mujeres>Casa Serena
Exterior & Views 1, Casa Serena, Isla Mujeres
Bedroom 2, Casa Serena, Isla Mujeres
Bathroom 3, Casa Serena, Isla Mujeres
Food & Drinks, Casa Serena, Isla Mujeres
Others 5, Casa Serena, Isla Mujeres
See all photos
General Info
Reviews
Location
Accommodation Rules
About
Aparthotel

Casa Serena

Isla Mujeres, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.1 km to Costa Occidental de Isla Mujeres National Park and 2.1 km to Costa Occidental de Isla Mujeres National Park
Tourist attractions nearby
Tourist attractions nearbyOnly 1.2 km to Dolphin Discovery

Reviews

See all
3.0/5
OkayFrom 4 reviews
5.0/510 Sep 2025
NAOMI • Family Trip
Lovely place, super clean, amazing views from the property,
5.0/510 Sep 2025
NAOMI • Family Trip
Lovely place, super clean, amazing views from the property,
1.0/57 May 2026
Thomas • Family Trip
This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.
1.0/57 May 2026
Thomas • Family Trip
This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.

Popular Facilities

Parking
Parking
Free Parking
Free Parking

Public Facilities

2
On-street Parking
Parking (Free)

Hotel Services

1
Laundry Service/Dry Cleaning

Other Facilities

2
Smoking Area
BBQ Facilities

Info

1
No Elevators

In-room Facilities

2
Patio or terrace
Outdoor Furniture

Location

See maps
Avenida Perimetral Oriente, Isla Mujeres, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-7:00 PM
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

About Casa Serena

Casa Serena Location
With a stay at Casa Serena in Isla Mujeres (Colonia Meteorológico), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. This beach aparthotel is 2.2 mi (3.6 km) from North Beach and 2.4 mi (3.8 km) from Punta Sur.

Casa Serena Facility and Service
Take in the views from a terrace and make use of amenities such as gas grills.

Casa Serena Rooms
Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring heated floors. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Room Type and Price

Fri, 24 Jul 2026 - Sat, 25 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children