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Sport & Beauty 1, Copal Tulum Hotel, Cozumel
Exterior & Views 2, Copal Tulum Hotel, Cozumel
Bedroom 3, Copal Tulum Hotel, Cozumel
Public Area 4, Copal Tulum Hotel, Cozumel
Bathroom 5, Copal Tulum Hotel, Cozumel
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Aparthotel

Copal Tulum Hotel

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 3.7 km to Tulum National Park

Reviews

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4.5/5
GoodFrom 100 reviews
5.0/58 Jul 2026
Andell • Family Trip
Great place for families. Grocery stores aren’t far away and many restaurants in the area and two on compound
5.0/55 Jul 2026
Shaeyna Gabriel
Amazing staff 10/10
5.0/526 Jun 2026
Cristina • Family Trip
This hotel was a great stay for a family of 4. We rented the two bedroom apartment and it was huge. It had its own pool, which was very small, but did allow us to sit in our own private pool space. The property was clean and well maintained. The staff was so friendly and attentive they greeted us with smiles every time we walked onto the property. We were able to communicate with the front desk via WhatsApp and the service we requested via text was prompt. The hotel room itself had lots of windows for natural light, but also blackout curtains for sleeping in. There’s a kitchen with all the basic necessities for a long stay, including a full sized refrigerator. There are convenience stores and restaurants all within a 5 minute walk. Theres plenty of free parking if you’re renting a car. Theres are ATV rentals right outside the hotel for those who are interested. There is a taxi parked outside at all times as well, ready for the next passengers. The resort had its own restaurant/bar and the food was great! We will visit again soon.
5.0/521 Jun 2026
Lisbeth • Family Trip
It was very nice and the staff are amazing.
5.0/518 Jun 2026
Mya • Trip with Friends
Beautiful experience! Highly recommend all around!
5.0/517 Jun 2026
Ranesha • Couple Trip
Very great experience
5.0/515 Jun 2026
Elizabeth • Trip with Friends
Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and shops in central Tulum. I would recommend anyone to stay here. Thank you!
5.0/514 Jun 2026
Ekaterina • Couple Trip
Great hotel
5.0/523 May 2026
Sheronie • Trip with Friends
I had an amazing stay at this hotel! Everything was absolutely perfect from the moment I arrived. The staff was so welcoming, professional, and always ready to help with anything I needed. The room was spotless, comfortable, and very relaxing. The atmosphere of the hotel was peaceful and beautiful, and the service was truly top tier. I felt safe, cared for, and enjoyed every minute of my stay. I would definitely recommend this hotel to anyone looking for a wonderful experience. 10/10 — I will definitely be coming back! From Sheronie
5.0/523 May 2026
Luis Fernando lozano • Couple Trip
La decoración, seguridad y comodidad. Los detalles y atención de su personal
5.0/57 May 2026
Lillian Natalie • Trip with Friends
Absolutely loved everything about my trip!! Mike was amazing! The floating breakfast in the cenote is a MUST!!
5.0/56 May 2026
Kelli • Couple Trip
I had a really enjoyable stay at Copal Tulum. The overall vibe is exactly what you'd expect from Tulum-lush, tropical, and very peaceful. The "jungle-style" design throughout the property makes it feel like a relaxing escape, and the rooms are spacious, clean, and beautifully designed. The staff was friendly and attentive, which really elevated the experience. I also loved the pools and the on-site restaurant-both were highlights. Overall, Copal Tulum offers a great balance of comfort, value, and that signature Tulum aesthetic. I would definitely stay here again, especially if you're looking for a calm, nature-inspired getaway.
5.0/55 May 2026
Danazja
First solo trip and I’d do it over and over again at Copal Tulum the staff is so attentive the food was amazing the private cenote was beautiful. Not too far from the beach or attractions 10/10
5.0/526 Apr 2026
Crystal • Couple Trip
I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation
5.0/524 Apr 2026
Jon • Couple Trip
I would stay here again 1000x. Just need to rent a car or bike to get to the strip area. Taxi’s are a killer
5.0/522 Apr 2026
Louvenia • Trip with Friends
This is a really nice hotel. Glad I wasn’t deterred by the negative reviews. The hotel is secure, there is security on the premises and cameras all around. I felt safe. The staff were very helpful and friendly, even got a baby lizard out of our room lol. It’s close to everything, no more than 10-15 minutes away. Taxis are high, we used ride shares but they are not welcomed by the taxi drivers so be aware of pick up locations. The place is so serene, really quiet and relaxing. The restaurant on site has really good breakfast. The power did go out on our last day for a few hours which is common in Tulum fyi. We just enjoyed nature and the pool during that time, plus the common areas like the lobby and restaurant has backup generators and were still operating as normal. Will stay here again.
5.0/518 Apr 2026
Jeremy • Couple Trip
Everything in the room was amazing! Clean furniture and great amenities! 100% would recommendnn
5.0/513 Apr 2026
José • Couple Trip
La comida es rica y encuentras todo lo necesario limpio personal amable
5.0/511 Apr 2026
Amira • Family Trip
Buena atención. Comida de calidad. Bien unicado
5.0/59 Apr 2026
Ahmad
Parking is free

Location

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Calle Ixchel sn, Tulum, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Please note Non-refundable reservations will be charged at the time of booking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property will not accommodate hen, stag or similar parties.
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Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

About Copal Tulum Hotel

Copal Tulum Hotel Location
With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. This luxury hotel is 3.5 mi (5.6 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.

Copal Tulum Hotel Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bicycle tour information.

Copal Tulum Hotel Rooms
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Restaurant and Cafe
Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Room Type and Price

Mon, 12 Oct 2026 - Tue, 13 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children