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Exterior & Views 1, Dreams Jade Resort & Spa - All Inclusive, Benito Juárez
Sport & Beauty 2, Dreams Jade Resort & Spa - All Inclusive, Benito Juárez
Bedroom 3, Dreams Jade Resort & Spa - All Inclusive, Benito Juárez
Public Area 4, Dreams Jade Resort & Spa - All Inclusive, Benito Juárez
Bathroom 5, Dreams Jade Resort & Spa - All Inclusive, Benito Juárez
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Hotel

Dreams Jade Resort & Spa - All Inclusive

Benito Juárez, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.2 km to Dr. Alfredo Barrera Marin Botanical Garden and 3.5 km to Ojo de Agua Beach
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5
GoodFrom 101 reviews
5.0/55 May 2026
Canh • Couple Trip
Our stay in the preferred ocean front king room was great. I wish there was music on the preferred side of the pool it was only in the main pool. The food could have been better but mediocre. Service was excellent, staff was great.4.5/5 for me.
5.0/55 May 2026
Robert • Family Trip
This was our 2nd trip to this location. Everything was great. We will be back.
5.0/54 May 2026
Jammie • Family Trip
The food was great, very clean and amazing service. Quiet place.
5.0/54 May 2026
Mohsin • Trip with Friends
Awesome staff and amenities.
5.0/51 May 2026
Daniel William • Couple Trip
We found everything we needed at Dreams Jade, great pool, excellent food and types of food, great 24-hour coffee shop, wonderful shops and spa, fun entertainment, and a nice beach area. Checked all the boxes.
5.0/529 Apr 2026
Noah Seth • Family Trip
I loved it! Staff amazing and food was delicious! Air conditioning was not as cold but fine
5.0/526 Apr 2026
Juan Pedro
Thank you for your service, I was feel good in my visitation
5.0/56 Apr 2026
JASON • Family Trip
Need to have more poolside shade setting
5.0/54 Apr 2026
Adam • Family Trip
Staff was amazing throughout the property. Servers, bartenders, housekeepers, etc. Outdoor pool was huge and water temp was perfect. Restaurants were all great. If you’re looking for ocean swimming; there isn’t much available because of the coral. One thing I disliked was the amount of people throwing balls across the entirety of the pool without regard for other guests. Wish this was banned. Was hit numerous times with my kids because people think they’re athletes.
5.0/515 Mar 2026
Viviana Nancy • Family Trip
Yes
5.0/58 Mar 2026
Andre
About all these except spa. Everything was really nice but pay attention to the following: The room 8216 has a mold smell. Room food stored at the closet for two nights Hyatt marketing is boring. They call me at 8:00 am. Really bad.
5.0/58 Mar 2026
Evan • Trip with Friends
The resort was amazing and the staff were even better, so helpful and attentive took care of us so well went over and above, they over shadowed the resort and not saying something because the resort is quite lovely very well taken care of clean and with so much to do. We would not hesitate to come back or recommend it for other people whether you have just a couple or a group or a family. It checks all the boxes thanks again guys for everything especially Alberto and Fernanda from Tamarinto they truly made us feel special. Evan Vigneau
5.0/57 Mar 2026
Michelle • Couple Trip
This was our second year in a row going to this resort and we loved it both times! The staff especially are so welcoming and friendly and treat us like family! We stay on the preferred side mainly for the adults only pool and a quieter, more mellow vibe. My only minor disappointment (personally) this time, since we had last year to compare to was there seemed to be slightly less variety of food at the buffet each day. Or rather, there was usually an okay variety of options but every day seemed to have the same options, the same stations, etc. Last year we were more surprised/impressed by each day always having new options and variety. The specific items I missed this time was a Crepe station at breakfast and churros offered in the dessert spread. Overall we had a great time and will continue coming back!
5.0/521 Feb 2026
Yunuen • Solo Trip
La habitaciĂłn, la atenciĂłn, las instalaciones y en general todo fue impecable
5.0/518 Feb 2026
Robert • Trip with Friends
Staff was great and accommodations were very nice! There were pretty long lines for dinner a couple of nights, but the bar by the beach and lobby bar were good spots to wait. The resort was packed, so chairs were tough to find if not out early enough. Beach is nice and long, but most of the water is pretty rocky. Overall an amazing trip!
5.0/517 Feb 2026
Pierre
Without being overly picky, we had an amazing time at this resort.
5.0/516 Feb 2026
William • Trip with Friends
Outstanding staff,
5.0/516 Feb 2026
Andrea
Super friendly and gracious staff. Clean rooms and pool areas.
5.0/515 Feb 2026
Danielle
Clean, friendly and top tier service in privilege club.
5.0/515 Feb 2026
Anna • Couple Trip
We had a truly wonderful stay at Dreams Jade Riviera Cancun. From arrival to departure, everything felt easy, welcoming, and well taken care of. We were celebrating our anniversary during this trip, which made the experience even more special. Carlos surprised us with a sweet room decoration, and it was such a thoughtful, personal touch that really set the tone for our stay. The weather was beautiful the entire time, the service was consistently great, and there was always something happening if you wanted entertainment. The Super Bowl show was a lot of fun, the bars were excellent, and the overall atmosphere was relaxed but lively. The staff truly made this trip memorable. Carlos and Julian were fantastic as our butlers and made everything run smoothly. Melvin and Francisco took great care of us at the pool, along with Sergio, who kept the pool food coming and did a great job. The bartenders Alfredo, Fernando, Esther, Evan, Leopoldo, Omar, and Oscar were friendly, attentive, and always upbeat. At the restaurants, Erik and Aurelio consistently delivered great meals, and our waiters Jose, Antonio, and Janette were warm and attentive throughout our stay. Marcos at bell services was helpful and welcoming, Dillon and David kept the activities fun, Cristian gave an excellent massage, Oscar in the Preferred Club was great to work with, and Erica in housekeeping kept our room spotless every day. We left feeling relaxed, celebrated, and genuinely grateful for how well we were treated

Location

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Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

The property is offering ala cart and breakfast only meal plans. Meal plan is subject to room type booked.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in. Guests traveling with a service animal must contact the property prior to arrival.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive Location
When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This all-inclusive property is 10.9 mi (17.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 13.9 mi (22.4 km) from Maroma Beach.

Dreams Jade Resort & Spa - All Inclusive Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.

Dreams Jade Resort & Spa - All Inclusive Rooms
Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

Restaurant and Cafe
Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.

Room Type and Price

Sat, 08 Aug 2026 - Sun, 09 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children