Hotel>Quintana Roo>Cozumel>Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Sport & Beauty 1, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Cozumel

Exterior & Views 2, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Cozumel

Bedroom 3, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Cozumel

Bathroom 4, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Cozumel

Food & Drinks 5, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Cozumel

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General Info

Reviews

Location

Accommodation Rules

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All-inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 2.1 km to Yal-ku Lagoon and 2.8 km to Half Moon Bay

Tourist attractions nearbyOnly 4 km to Akumal Ecological Center

Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5

GoodFrom 100 reviews

5.0/512 Jul 2026

Jesus • Family Trip

The service and hotel were amzing ! We get there and Elizebeth greats us with a smile and she were drained and shots for me and my family. And than after the check in she introduced us to Alfred or personal concierge for our entire stay! Alfred was amazing. We got there and he’s like let me show you guys where the restaurant is because I know you guys are hungry as we’re walking. He’s explaining the hotel he explains. He’s our private concierge as well. He explains on the way that we could go go with him or we could stop at his desk and look at the restaurant options. He already had taken the privilege of booking the overall best restaurants at the resort we actually stood with hair recommendations. His recommendations were on point. I can’t say how much Alfred was there for us every morning he greeted us for breakfast anytime he seen us. He wanted to make sure we were OK that there was nothing that was missing from my room or any of that as well. He did help us set up our excursions as well that same day he got everything set up for us and we’re set for the entire week. He was in fishing. He was courteous and my true honest opinion is he provided over the top service for the hotel and the whole staff was amazing all the staff was great so I can’t say more and I do give this hotel a high 10 because the little touches that they provided for us was amazing. Thank you.

5.0/511 Jul 2026

Donielle • Family Trip

Before we decided to visit Grand Sirenis Resort and Spa, I researched a number of properties. I was looking for a resort the was fully ADA accessible, because my son is a wheelchair user. I also needed the resort to be luxurious and cater to young adults and adults alike. What we discovered there was worthy of the five diamond status it earned. The property is gorgeous and immaculate. No detail over looked. The staff, including: Victor, Christian, Juan, Checo, Alfredo, and Julio made our family feel like we belonged: calling us by name and encouraging us to relax with warm smiles and plenty of jokes. We celebrated our twins’ birthday at the Steakhouse and the staff surprised us with a whole cake! The guests rooms are huge, modern, super clean and most of all: luxurious. The room that my sons stayed in was fully ADA compliant. Even the bathroom was thoughtfully designed created with those with mobility challenges in mind. This resort has been completely renovated. This allowed every guest to wander the massive resort with ease, even at the pools and the beach. No request for assistance was impossible. The food and drinks are top notch with the best quality and presentation. All in, the resort offers tons of: culture, food, drinks, and experiences. There is a space for everyone to enjoy at Sirenis. I would without hesitation, highly recommend that you visit this marvelous resort. Thank you Grand Sirenis Resort and Spa for helping our family enjoy the best vacation.

5.0/510 Jul 2026

Magdalena Hernandez • Family Trip

Gracias, muy buena atencion, solo el tema d3l sargazo en la playa Gracias al concierge Alfred de expedia, fue muy amable y eficiente.

5.0/59 Jul 2026

Rosanna S • Solo Trip

This was my first time staying at a Grand Sirenis hotel, and must say that their customer service is Top Notch. Their staff really go above and beyond to make sure you have everything you need. They have concierge staff, like Alfred, dedicated to Expedia guests and to make sure you are taken care of throughout your stay. They also have other concierges in each building, like Roberto in building 28, who make sure you are assisted at all times. The complex is big, but they have golf cart shuttles you can jump on to get to your room or to restaurants. Their Bellboys are simply great, but Carlos Arias and Jose Molina really stood out. The room was excellent. Their buffets (breakfast, lunch, and dinner) were delicious and there's food for all kinds of diets. I only tried their "Butcher" (meat restaurant) and "Oishii" (Asian fusion restaurant) and the cooking was just okay, but their staff was excellent and extremely accommodating. Daniel was in charge of the pool area and he did a great job entertaining guests. The Pool bar staff worked hard, but the guests were not generous with their tips...Guests need to be better at that. Sargassum has become a problem in the Caribbean sea during spring and summer, and this hotel's beach was greatly affected by it in 2026. Sargassum smells terrible and you can't use the beach, so keep that in mind when you plan your trip. Other then that, it was a wonderful experience and I will certainly be back.

5.0/53 Jul 2026

Rogers • Family Trip

Excellent service, we had a great experience. All employees deserve a 5 star, very professionals. Rooms very clean. I will definitely recommend

5.0/52 Jul 2026

Susan • Family Trip

We just got back from our stay at the Grand Serenis. I wish we had more time! It was a short stay! But everyone was super nice and accommodating. We had time by the last day to check out all of the pools, lazy river, and most of the restaurants. We were eligible for a massage included with our Expedia booking. We didn't have time to do it, but that wasn't the hotel's fault. Maybe Expedia could have let us know at booking, and asked us to schedule it then, so we didn't miss out. But I don't blame the hotel at all for that! The concierge helped us with dinner reservations each night, and coordinating luggage pickup. The only negative thing I could say is that we couldn't find monkeys! (Again, not the hotel's fault) But, we saw a bunch of other guests post videos of them on tiktok, and were sad we didn't see any! Otherwise, it was a wonderful trip! Would recommend!

5.0/529 Jun 2026

Crystal Marie • Solo Trip

Lovely property in so many ways. All the staff are awesome, I mean all of them. Alfred and Edwardo were absolute gems upon arrival. Favorites were Spa, Relaxation pool and each of the reservation restaurants. It was relaxing and just what we needed!! Thank you!

5.0/524 Jun 2026

Genaro • Couple Trip

Great place to stay! This was our first all inclusive and I give it a 10/10! Don’t let the negative reviews scare you away it’s a great resort. Alfredo took care of us and made sure we got dinner at the places we prioritized + made sure to check in to make sure we were good during our stay

5.0/519 Jun 2026

Carol • Family Trip

Food was great, property was clean, staff were helpful and kind, showers are fantastic, and we would go back with the following knowledge- Distance- this property is large and many rooms are a solid 1/2 mile walk to the main food and amenities. We had to get a new room for my 85 year old mother who could not walk that far. The rest of us just got blisters. Shuttles are available but wait is often more than 20 minutes. Staff worked hard to accommodate my mothers mobility limits Air conditioning- was substandard in buildings on top floor. A/C on first floor rooms seemed much more functional

5.0/517 Jun 2026

Karen • Trip with Friends

We enjoyed our stay, thought the food and the overall aesthetic of the resort were top-notch. Aiden and Alfred helped us immensely with our day to day reservations, the restaurant staff were all incredibly kind and the nightly entertainment options were wonderful. We would recommend this property to others and agreed that we would consider coming back another time. However we were both very disappointed that we were not able to enjoy the beach/ocean at all and that we were not informed beforehand that the seaweed issue and stench would be so terrible. Had we known, we would’ve stayed somewhere else or booked during a season where the seaweed issue wasn’t so bad. We paid a lot of money to enjoy paradise, and felt that we only got half of the experience of the gorgeous Riviera Maya despite paying full price. 8/10 stars

5.0/515 Jun 2026

Amanda • Couple Trip

Everything so clean and well organized. Loved the hot tub and the amenities.

5.0/514 Jun 2026

Mahesh • Family Trip

Amazing resort, its quite big with tons of activities, good food, friendly staff. Loved their hydrotherapy and spa.

5.0/510 Jun 2026

Ivy • Couple Trip

Our experience at Grand Sirenis exceeded our expectations. I’ve been to other resorts in the past but Grand Sirenis has set the bar high. Starting with the second we arrived, we were met with amazing hospitality and service by all the staff. We felt spoiled! Adan and Alfred were extremely helpful throughout our stay and made sure we were always taken care of and answered any questions we had. Adan even went out of his way to make a dinner reservation on our first night. During the days/times Adan wasn’t available, Juan stepped in and checked on us multiple times. The two concierge for our room section ( and ) made sure we had everything we need, assisted us with shuttles, and general questions about the resort. Amazing staff, beautiful property, fun activities, and all the food options were so much better than I was expecting. We will be back here in the future!!

5.0/53 Jun 2026

Luis Antonio • Solo Trip

- Excellent customer service - Good options for food - More if a relaxed vibe than a party setting - Lots of beautiful wild life to observe. - Need more guest entertainment/evening shows - Lower room I was first given had an overwhelming mold smell and I had to be moved. Moved to a nicer upper unit and they were kind about it but if you smell mold, move. They tried to tell me it was normal but started to feel sick when in the room. - I would still 100% go back back because of the beauty of the resort, the variety of food and restaurants and the great customer care while there - If you can book directly with the resort as its cheaper than expedia packages and you get VIP access.

5.0/531 May 2026

Martin

5.0/521 May 2026

Vincent • Couple Trip

Absolutely loved our time here at Grand Sirenis. The staff were really welcoming and accommodating. The grounds were very clean and well maintained. We liked that it was not a party atmosphere because we were looking for a relaxing holiday and that's exactly what we got. By booking through Expedia we had our own concierge and got one free day at the spa.

5.0/519 May 2026

Nycole • Couple Trip

The staff was amazing at this resort, Evryone was exceptional. Our Hosts Leo and Jharry made sure my husband and I had everything we needed daily. They were friendly, courteous, and always eager to help. They made our experience extra special. We became ULC members while we were there and are looking forward to many more awesome vocations.

5.0/54 May 2026

Thalia Torres • Trip with Friends

Loved the staff only thing is it was far away from places

5.0/52 May 2026

Fiona

Clean, excellent food and very friendly staff

5.0/530 Apr 2026

Paige • Couple Trip

Clean room, amazing staff and amazing resort!

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Children Facility

Sea View

Luggage Storage

Accessible Facilities

Meeting Facilities

Free Parking

Sports & Recreation

Pool Table

Table Tennis

Arcade/Game Room

Snorkeling

Snack Bar/Deli

Turkish Bath/Hammam

Volleyball

Beach Volleyball

Kayak

Billiards

Hiking

Fitness Facilities

Tennis

Garden

Pool Umbrellas

On Private Beach

Basketball

Kids Facilities

Children Playground

Children's Club

Children's Books and Toys

Children's Pool

Health & Beauty

Hair Salon

Sauna

Steam Room

Spa

Hotel Policy

Smoke-free Property

Public Facilities

ATM/Banking

Elevator/Lift

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Laundry Service/Dry Cleaning

Other Facilities

Entertainment Area

Food & Drinks

Breakfast Buffet

Business Facilities

Shopping On-site

Meeting Rooms

Conference Center

Accesibility

Wheelchair Accessible

In-room Facilities

Patio or terrace

Outdoor Furniture

Transportation

Bicycle Rental

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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Zona Costera K256, Akumal, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Only registered guests are allowed in the guestrooms.
A car is recommended for transportation to and from this property.

About Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Location
Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is by the ocean, within a 10-minute drive of Cenote Azul and Xpu-ha Beach.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Rooms
Treat yourself to a stay in one of the 934 guestrooms, featuring private hot tubs and Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Restaurant and Cafe
Grab a bite to eat at the The Park, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Room Type and Price

Tue, 13 Oct 2026 - Wed, 14 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children