See all photos
Hacienda Santa Cruz
Mérida, Yucatán
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
1
Garden
Public Facilities
2
ATM/Banking
Parking (Free)
Hotel Services
7
Porter/Bellhop
Laundry Service/Dry Cleaning
Hotel Safe
Luggage Storage
Multilingual Staff
Concierge Services
24-hour Front Desk
Health & Beauty
2
Spa
Steam Room
Business Facilities
2
Shopping On-site
Ballroom
Hotel Policy
1
Smoke-free Property
In-room Facilities
1
Patio or terrace
Transportation
1
Tours/Ticket Assistance
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See maps
Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Hacienda Santa Cruz
Hacienda Santa Cruz Location
Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
Hacienda Santa Cruz Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Hacienda Santa Cruz Rooms
Make yourself at home in one of the 25 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Restaurant and Cafe
Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Important Information
This property is closed from March 24 2026 to March 22 2028 (dates subject to change).
Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.
Hacienda Santa Cruz Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Hacienda Santa Cruz Rooms
Make yourself at home in one of the 25 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Restaurant and Cafe
Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Important Information
This property is closed from March 24 2026 to March 22 2028 (dates subject to change).