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Sport & Beauty 1, Hotel Carolina Bacalar, Othón P. Blanco
Exterior & Views 2, Hotel Carolina Bacalar, Othón P. Blanco
Bedroom 3, Hotel Carolina Bacalar, Othón P. Blanco
Bathroom, Hotel Carolina Bacalar, Othón P. Blanco
Food & Drinks 5, Hotel Carolina Bacalar, Othón P. Blanco
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Hotel

Hotel Carolina Bacalar

Othón P. Blanco, Quintana Roo

The Fun Awaits

Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Reviews

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4.9/5
FantasticFrom 100 reviews
5.0/512 Jul 2026
Luisa • Trip with Friends
Nos encantó las habitaciones y la atención de todo el personal, solo un día nos hicieron la limpieza de la habitación muy tarde../ casi en la noche
5.0/511 Jul 2026
Victor • Family Trip
​I stayed in Carolina for 6 days and we absolutely loved it! The staff was so nice, the dining area was incredible, and the waiters went above and beyond—they definitely deserve a raise! I traveled with three kids (ages 9, 6, and 2), and the water was perfect for them since it was very shallow. My husband had to work during our stay, but the staff also went above and beyond by setting up a large table for his computer to make his workspace much more comfortable. Additionally, tour bookings are right next door, and there are plenty of restaurants within walking distance.
5.0/53 Jul 2026
ALICIA • Trip with Friends
The views were incredible.
5.0/51 Jul 2026
MARIA TERESA • Family Trip
Hotel bellísimo enfrente de la laguna con habitaciones muy cómodas, excelente servicio y gran ubicación
5.0/527 Jun 2026
Yuriria • Family Trip
Me encantó el personal es bastante amable , estuvimos 4 noches ahí y todo estuvo perfecto! Algo que deben saber es que algunas habitaciones no cuentan con refrigerador, nosotros estuvimos en una doble y no tenía, de ahí en más todo estuvo muy bien, si lo que buscas es ir a relajarte es el lugar indicado!
5.0/520 Jun 2026
Zahide V • Family Trip
Absolutely breathtaking place! And the staff was extremely friendly.
5.0/515 Jun 2026
Irai • Trip with Friends
Excelente viaje! Habitación limpia y amplia, buena regadera y tamaño de la cama, refrigerador pequeño excelente, comida rica, servicio excelente
5.0/511 Jun 2026
Luis G • Family Trip
EN GENERAL TDO ESTUVO SUPER BIEN PERO LA ATENCION DEL PERSONAL CREO QUE HACE LA DIFERENCIA DESDE EL PERSONAL DE RECEPCION HASTA LOS MESEROS DE AREA DE ALBERCA/BAR TODO GENIAL
5.0/510 Jun 2026
Henry • Family Trip
The staff was amazing, the customer service they showed was exceptional.
5.0/59 Jun 2026
anibal • Family Trip
Extraordinaria habitación, hotel frente a la laguna con servicio de bar y restaurante a precios muy accesibles. Gran atención por parte de todo el personal.
5.0/52 Jun 2026
Celmira • Couple Trip
El Hotel es muy bonito y cómodo, su personal está muy pendiente de los huéspedes, el desayuno es muy rico, y fresco. La atención en el área del bar también es excelente
5.0/530 May 2026
Juan José • Family Trip
Poder tener la posibilidad de atender algunos pendientes con esa hermosa vista
5.0/528 May 2026
PABLO • Family Trip
Un hotel muy bonito muy bien ubicado y personal muy atento
5.0/520 May 2026
Alvaro
Close by to many restaurants, easy to get around, beautiful water front
5.0/518 May 2026
Melchor Leonel • Family Trip
Bonito hotel excelente servicios
5.0/510 May 2026
Candice
Nous avons passé deux nuits dans cet hôtel… et nous aurions volontiers prolongé notre séjour tant l’endroit est exceptionnel. La chambre familiale est spacieuse et très agréable, avec des lits particulièrement confortables. L’hôtel est un véritable havre de paix, entouré de verdure, avec de magnifiques bungalows offrant un accès direct à la lagune. Tout a contribué à rendre cette expérience inoubliable : le cadre idyllique, la vue splendide, l’accès à la lagune, les équipements mis à disposition (canoës, paddles, bouteilles d’eau), le confort des logements, la qualité du restaurant ainsi que la gentillesse du personnel, avec une mention spéciale pour Darwin. Le petit déjeuner était délicieux, tout comme les plats proposés au restaurant. L’emplacement est également idéal, à seulement 15 à 20 minutes à pied du centre de Bacalar. Nous avons même eu la chance d’admirer de magnifiques levers de soleil sur la lagune. Une adresse que nous recommandons sans hésitation !
5.0/510 May 2026
Hector • Family Trip
Todo espectacular un excelente lugar 1000% recomendable
5.0/530 Apr 2026
Selene • Family Trip
Great experience, the hotel is right next to the lagoon, they have kayaks and SUPs you can use. The breakfast was good and the pool a good size for kids. The lagoon is warm so we swam there everyday. The room was beautiful with a hammock outside for relaxing. The hotel also has a small bar and the mezcalitas were delicious, i would highly recommend. We traveled with our 3 kids and we all loved our time in Bacalar.
5.0/530 Apr 2026
Martin • Family Trip
Great views, great place, great service, the breakfast was decent but wouldn't mind staying here again in the future.
5.0/515 Apr 2026
Tania Libertad • Family Trip
Excelente hotel. Fui con niños y se la pasaron increíble. Las habitaciones son muy confortables, excelente servicio de limpieza, el personal del hotel todos fueron muy amables. La orilla de la laguna está limpia y no está profunda, excelente para los más pequeños. No quede tan encantada con la comida, a mi parecer la hacen pensando en el paladar extranjero, porqué no pica lo que debe de picar y lo que tiene que estar sazonado y condimentado no lo dan así. Pero es una muy buena opción

Location

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View on maps
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Pool access available from 7:00 AM to 10:00 AM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

About Hotel Carolina Bacalar

Hotel Carolina Bacalar Location
With a stay at Hotel Carolina Bacalar in Bacalar, you'll be steps from Lake Bacalar and a 4-minute drive from Laguna Bacalar Ecological Park. This hotel is 0.2 mi (0.4 km) from Cenote Negro and 0.7 mi (1.1 km) from Municipal Spa of Bacalar.

Hotel Carolina Bacalar Facility and Service
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.

Hotel Carolina Bacalar Rooms
Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Restaurant and Cafe
You can enjoy a meal at the restaurant serving the guests of Hotel Carolina Bacalar, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Room Type and Price

Wed, 14 Oct 2026 - Thu, 15 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children