Hotel>Quintana Roo>Cozumel>Ocean Riviera Paradise All Inclusive

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Bedroom 3, Ocean Riviera Paradise All Inclusive, Cozumel

Public Area 4, Ocean Riviera Paradise All Inclusive, Cozumel

Bathroom 5, Ocean Riviera Paradise All Inclusive, Cozumel

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About

Resort

Ocean Riviera Paradise All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Comfy place to relax and rechargePamper yourself with a hair salon.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Suitable for your business tripStay productive with business facilities.

Reviews

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3.8/5

GoodFrom 100 reviews

5.0/512 Jul 2026

Esperanza • Family Trip

Nice options for dining. Great selection of buffet for all meal times. My kids loved their breakfast. Pools were not overcrowded. Had a great time!

5.0/512 Jul 2026

DANIEL ROSILLO • Couple Trip

Un hotel con muy buena comida y atención.

5.0/512 Jul 2026

Kevin • Family Trip

Pleasantly surprised - excellent service and great food We did not know what to expect, especially while traveling with our six-month-old baby, but we ended up being very happy with our week. We booked a garden-view junior suite for a quieter stay. The room was modern, comfortable and nicely decorated, and the air conditioning was quiet and efficient. We noticed a minor sewer smell in the bathroom, but the hotel team resolved it quickly. What impressed us most was the service. Everyone was attentive, regularly checked whether we needed anything, and communication through WhatsApp was very easy. The buffet and restaurant staff were especially thoughtful. This was my fifth resort experience between Mexico and the Dominican Republic, and the service here truly stood out. The buffet was varied, with daily changes and plenty of healthier options. We also enjoyed the restaurants, especially Sakura and the Italian restaurant. We tried the Privilege section for two days and recommend the upgrade for its separate pool, excellent restaurant and terrace jacuzzi, which was especially nice when it rained. The pools were the only weaker point: they felt a little small, the children’s pool was noisy and sometimes cloudy, and the beachside pool had limited shade. The beach was affected by sargassum despite daily cleaning. Overall, we were pleasantly surprised and would rate the resort 4.5/5. Special thanks to Irving, Aylin and Gustavo for their kindness and help throughout our stay.

5.0/512 Jul 2026

jeanette

Everything was great , Arrival , staff ,buses that take you end to end of resort

5.0/512 Jul 2026

Mayara • Family Trip

Great resort, family friendly as well!!

5.0/510 Jul 2026

MICHAEL • Family Trip

Our stay at this resort was one to remember and we want to come back. The property is amazing, the pools are great. The food is another topic. We had the best experience in this category. We never got bored, they have something for everyone here. The entertainment group with William was unmatched. He made the fun through the roof. We thank Expedia as well for having it on their site. A must with family or just couples.

5.0/59 Jul 2026

Aaron Flores • Trip with Friends

This was our first time staying at Ocean Riviera Paradise. The staff was very welcoming as soon as we walked in to the lobby. Where we were escorted to the privilege check-in. The privileged staff were very knowledgeable and will inform you with all the upgrades you have as a privileged guest. We were introduced to our butler Pool (pronounced Paul) who by far made or stay much better by booking all our reservations for dinner and fulfilled any need that we had. Keep in mind. The hotel is very large and lengthy. Thankfully, the resort has a trolley that operates from 7 AM till 10 PM which was very helpful. There are plenty of pools for everyone to enjoy. A kids, adults only, privilege, and oceanfront pool. I can’t say that much about the other pools since we were at the privilege pool the entire stay. Plenty of restaurants with a great variety food from Italian, Mexican, steakhouse, Teppanyaki which were all fantastic. The privilege lounge also has a great breakfast, but we seem to get faster service at the breakfast buffet at the entrance and more of selection. We upgraded our room to a oceanfront suite which came with a large pullout sofa and a king size bed with two TVs and two restrooms. Our fridge was consistently stocked with beverages. The beach was a hit a mess with all the seaweed overtaking the water. But we knew beforehand what we were getting ourselves into so it wasn’t really a big deal.

5.0/58 Jul 2026

Perceveranda • Family Trip

Housekeeper keeps our room clean I’m just curious how they clean sanitized the pools Server at the buffet were good Some of the staff don’t greet you good morning when they see you out

5.0/58 Jul 2026

Carol • Family Trip

This was our first time at Ocean Riviera Maya and we had a great vacation! 🌴☀️ This is a wonderful, family-friendly resort and we are already looking forward to our next trip here! All the staff have been amazing, attentive, and helpful. The resort offers "privilege" access which includes a separate lounge, restaurant, private pool and beach areas, priority reservations for restaurants, and a butler who is available to help with any questions or needs. Efrain was our butler and he took amazing care of us! He greeted us upon arrival, showed us our room, gave us a tour of the resort, and truly went above and beyond. We were celebrating my birthday and he went out of his way to decorate our room with a banner, balloons, champagne, and a sweet treat. Hersson who works at the privilege pool also took great care of us. He went out of his way to help us and we looked forward to seeing him every morning. Nelly was our pool server and was friendly, helpful, and on top of everything! Ocean Eats (the resort version of room service) was excellent and it was nice to have kid-friendly options that could be delivered. Our room was great and we loved the private swimout. We appreciated having access to more quiet areas and restaurants especially while traveling with a special needs child. We had a great dinner at the hibachi restaurant with Alberto, America, and Carlos! They also have on-site bowling and Lizbeth did a wondeful job leading activities! It was fun to watch World Cup games here

5.0/57 Jul 2026

Sarah • Family Trip

We had a large family coming here and there was a bit of checking in issues. We called ahead a few weeks before to make sure we were all close to eachother or same buildings atleast and were told that was not an issue. The day we arrived we were all in different buildings but they helped as much as possible. The food was great once you start figuring out what you like and dont. The buffet changes daily so you're not forced to eat the same thing everytime especially since ce trying to get into the resturants are near impossible. We would definitely stay again. But be sure to wake up EARLY to lay out towels or you will have no chairs for the entire day as people leave them for the day and rarely use them. We would definitely stay here again with ages 2.5 to 70. Everyone had a great time.

5.0/57 Jul 2026

Anna • Family Trip

Great!

5.0/57 Jul 2026

Marieta • Family Trip

Todo bien, solamente que el brazalete te lo quitan a las 2 y ya no puedes pedir nada cuando tu avión sale tarde

5.0/56 Jul 2026

RAVI • Trip with Friends

Great property, Amazing food options, beach is not the best but they have a lot of pools to compensate for that

5.0/55 Jul 2026

Douglas Sanchez • Family Trip

Very good stay

5.0/54 Jul 2026

Mario Alejandro • Family Trip

I was here in June with a family of 6 so I had to get 2 rooms. The staff was real helpful and gave us the rooms next to each other, my sister also came with her family and they were able to give her a room right across from us which was nice.The food was pretty good for a all inclusive,they have a lot of options and different places to eat.the food is 7/8 out of 10.the beach is probably the one thing that I didn’t like as much it’s all the way at the end. Overall my family loved it and enjoyed it I would recommend this place if your planning on going to playa del Carmen

5.0/54 Jul 2026

Herbert • Family Trip

The food was decent. Buffet times were a little disorganized. Lot of tables were not cleaned fast enough to seat guest. Was able to get reservations at all the different restaurants. Over all it was good place to stay.

5.0/53 Jul 2026

Patricia • Family Trip

Everything was nice

5.0/530 Jun 2026

Joseph Michael Democko • Family Trip

My family and I had an absolutely amazing vacation at Ocean Riviera Paradise! From the moment we arrived until the day we left, the entire experience exceeded our expectations. The resort is beautiful, well-maintained, and offers something for everyone. Our kids had an incredible time with all the family-friendly activities, while the adults were able to relax and enjoy the pools, and outstanding restaurants. The food was delicious with plenty of variety, so there was always something new to try. What truly made our stay unforgettable was the staff. Every employee we encountered was friendly, welcoming, and genuinely went out of their way to make sure we had a wonderful experience. Their kindness, professionalism, and attention to detail made us feel like valued guests throughout our stay. The entertainment each evening was fantastic, the rooms were clean and comfortable, and the atmosphere throughout the resort was fun, relaxing, and perfect for families. We made so many wonderful memories together and are already talking about coming back. Thank you to everyone at Ocean Riviera Paradise for making our family vacation so special. We highly recommend this resort to anyone looking for an unforgettable all-inclusive getaway!

5.0/527 Jun 2026

Colin • Couple Trip

Room was updated and furnished well staff nice and friendly wish bars where open later and the difference between privilege and normal was explain more during the check in process

5.0/527 Jun 2026

Karis Marie • Trip with Friends

I came to this resort for my 30th birthday and from the beginning the service and communication was outstanding. All the specialty restaurants were amazing we didn’t have one bad experience. I’d recommend this resort for anyone that wants to relax and have great food and service.

Popular Facilities

Swimming Pool

WiFi

Parking

Fitness Center

tiket Green

Spa

24-hour Front Desk

Elevator

Children Facility

Luggage Storage

Meeting Facilities

Free Parking

Sports & Recreation

Arcade/Game Room

Snorkeling

Outdoor Tennis Court

Snack Bar/Deli

Water Park

Volleyball

Beach Volleyball

Fitness Facilities

Diving

Bowling

Tennis

Garden

Pool Umbrellas

Basketball

Nightclub

Kids Facilities

Children Playground

Babysitting or Childcare

Babysitting or Childcare (Surcharge)

Babysitting or Childcare (Free)

Children's Club

Children's Pool

Health & Beauty

Hair Salon

Spa

Hotel Policy

Smoke-free Property

Public Facilities

ATM/Banking

Elevator/Lift

Parking (Free)

Hotel Services

Wedding Services

24-hour Front Desk

Multilingual Staff

Concierge Services

Luggage Storage

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Other Facilities

Grocery/Convenience Store

Food & Drinks

Breakfast Buffet

Private Dining Service

Business Facilities

Business Center

Shopping On-site

Gift Shops or Newsstand

Meeting Rooms

Ballroom

In-room Facilities

Patio or terrace

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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View on maps

Carr Fed Chetumal Cancun km 296 Predio, Montecarlos Lt 7, 7-1 Xcalacoco, Playa del Carmen, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-5:30 AM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 8:00 PM.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

About Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive Location
When you stay at Ocean Riviera Paradise All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida.

Ocean Riviera Paradise All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a nightclub, and a complimentary water park.

Ocean Riviera Paradise All Inclusive Rooms
Make yourself at home in one of the 782 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Restaurant and Cafe
Grab dinner at Blue Moon, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wind down with a drink at one of the 10 bars/lounges or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Room Type and Price

Thu, 15 Oct 2026 - Fri, 16 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children