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Sport & Beauty 1, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Exterior & Views 2, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bedroom 3, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Public Area 4, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
Bathroom 5, Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Cozumel
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All-inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 2.1 km to Mamitas Beach Club
Tourist attractions nearby
Tourist attractions nearbyOnly 3.4 km to Yucatek Divers and 4.4 km to Xaman Ha Aviary
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Nice location! Near public transport
Nice location! Near public transportOnly 2.5 km to Pier Navega and 2.5 km to Pier Navega
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5
GoodFrom 100 reviews
5.0/521 Jun 2026
Zoila Cordero • Family Trip
They were all amazing the north bar had excellent staff like Jesus.
5.0/521 Jun 2026
Gilberto • Family Trip
Family Concierge upgrade was definitely worth it. The kids had a lot of fun with different activities each day. Aquazone was fun. Food was great!
5.0/520 Jun 2026
Deena • Family Trip
I traveled with family and friends, and we really enjoyed our stay at Paradisus. The resort was excellent, with great customer service, a variety of food options and restaurants, and plenty of activities for kids. The only issue we experienced was the strong seaweed odor, which I understand is seasonal and beyond the resort's control. The staff worked hard to clean the beach every day, but unfortunately the beach remained closed and unusable during our stay. We also noticed coatis roaming around the property looking for food. They were not aggressive and did not bother anyone, but it was something I wasn't expecting. Overall, both of these concerns were related to nature and not the resort itself. We had a wonderful vacation and would recommend this resort to others.
5.0/520 Jun 2026
Nor • Trip with Friends
Great staff very nice great place
5.0/519 Jun 2026
YANET • Family Trip
Amazing
5.0/518 Jun 2026
michael aaron • Solo Trip
First time staying at the resort. Very impressed will definitely go back plenty of space and activities. Staff was supper friendly and accommodating
5.0/517 Jun 2026
Jorge • Family Trip
Our stay at the Paradisus was absolutely perfect—even better than we expected. The beauty of the facilities and the dining options at the specialty restaurants were excellent; in particular, the quality and professionalism of the entire staff—always greeting us with a warm smile and fully attentive to our needs—prompt me to extend my sincere thanks and congratulations from me and my family, to all the employees and the directives of this Meliá.
5.0/517 Jun 2026
Estevan • Family Trip
The most attentive and clean resort our family has stayed in. The food is exceptional and the guest service is second to none. Will plan to stay once again and truly recommend it.
5.0/517 Jun 2026
Angelica • Family Trip
For someone that doesn’t like all inclusive hotels, I have nothing bad to say about this property even if I tried. Everything from the service, amenities and food were exceptional. Would definitely be back!
5.0/514 Jun 2026
Mario • Family Trip
Nuestra estancia en Paradisus fue simplemente maravillosa. Desde el momento en que llegamos, todo el personal nos recibió con una gran sonrisa y una calidez excepcional. Nos hicieron sentir bienvenidos y atendidos en todo momento. Viajé con mi familia y todos disfrutamos de una experiencia increíble. Las instalaciones son hermosas, el ambiente es relajante y el servicio es de primera calidad. Lo que más destacó fue la amabilidad y atención de cada persona que trabaja allí. Sin duda, uno de los mejores hoteles en los que nos hemos hospedado. Gracias a todo el equipo de Paradisus por hacer de nuestras vacaciones una experiencia inolvidable. ¡Esperamos regresar muy pronto!
5.0/514 Jun 2026
Athena M • Family Trip
The staff was very kind and helpful, the rooms were clean, and the area where we stayed was very family-friendly. The only downside was that it happened to be seaweed season, so the ocean wasn't the prettiest sight. Overall, our family would definitely stay here again.
5.0/513 Jun 2026
Alma Maricela Pena • Family Trip
This hotel is amazing! Very kid friendly and a lot of activities for them. The kids water parks were super fun. The food was delicious if you went to the restaurants, but the buffet is not that great. I think the only thing they can improve on is their nightly shows location, its not a legit theater and its small. A lot of people would stay standing up most of the night. Other than that we absolutely loved this hotel and would recommend, specially if you go as a family.
5.0/513 Jun 2026
Sergey • Family Trip
Staff was great, food awesome and overall everyone from the hotel was welcoming and caring. Kids loved the pools and activities in the evenings.
5.0/513 Jun 2026
Maria • Family Trip
Blow away by the level of service our concierge Fabian was amazing and really went above and beyond to provide an excellent stay. I would definitely recommend and come back just for the level of service and staff friendliness
5.0/512 Jun 2026
Lindsey Arleen • Family Trip
What an amazing vacation! It is definitely worth the extra money to get the family consierge service. They really went above and beyond. We had the most amazing time. Our room was clean, the staff was so amazing, and the amentities were top notch. I had a wonderful massage at the spa. The dinners at the restaurants were very good, my favorite was the italian and the hibachi. We had the buffet for breakfast every morning and there were so many options. I had tacos every day for breakffast! lol We went in early May, the weather was perfect, very hot and humid, but traveling from the East Coast it was just what we wanted. We never used the beach due to the seaweed but we didn't mind at all! The events every day/night were so fun for the kids: movies, face painting, balloon animals, all of the shows, candy bar, game room, when I say there was so much to do I mean it! We also loved the water park, I wish there was more food options and a bar there. The water was a little deep for the kids but overall lots of fun. We would start our day there then head to the pirate pool and have lunch. We only dropped the kids off at the kids camp once and we walked over to the adult only resort for a few hours. The kids loved it! They do push a lot of extras on you but I understand the business and we made the most of it. Overall I highly recommend this resort, and I can't wait to check out another Paradisus!
5.0/59 Jun 2026
Laura M Rivas • Family Trip
It’s kids-friendly, the staff are great and the shows are also. We spent a great time here.
5.0/59 Jun 2026
Orestes • Family Trip
Todo fue espectacular!! La comida, la atención las actividades se merecen un 100!!!!! Cuidan hasta el último detalle para que la pases muy bien con tu familia
5.0/59 Jun 2026
Cassaundra • Family Trip
Excellent resort with a lot to do for all families
5.0/58 Jun 2026
Maria • Family Trip
The room was clean and the attention to the guest is impeccable.
5.0/55 Jun 2026
Ellen • Family Trip
My husband, our three kids and I just got back from staying at Paradisus for 8 nights and it really was incredible. The staff at this resort was so friendly and helpful and our family concierge Cynthia went out of her way to make every single day feel special and magical, especially for our kids, but also for me and my husband. The room was large and very clean and the beds were very comfortable. They even brought in a full size twin bed for my 13 year old son so we could sit on the couch without constantly pulling out and putting away the fold out bed in the couch. The food was really great and definitely exceeded my expectations. My husband and I only drink a couple times a year but we had a few drinks and they were well poured and didn't taste watered down or short on alcohol. Our favorite restaurants were Flora, Tokimeku, Bana Family, Sal's Steak Cave, and The lunch box. Oh, and the mussels at Cappella were amazing!!!! The buffet was decent but could have used more variety and perhaps different options each day of the week. They occasionally put out different dishes but mostly it's the same every day. The sargassum in the water and on the beaches is terrible but they tried their best to manage it. There were boats getting it out of the water beyond the barriers, barriers in the water, bulldozers on the beach and people taking it up with pitchforks by hand. They have a lovely setup on the beach so I'm sure its pleasant during the winter when the seaweed is better.

Location

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5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

The Aquazone water park will be temporarily closed for preventive maintenance and improvement work from August 31 to September 14, 2026.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Location
Located in Playa del Carmen (Luis Donaldo Colosio), Paradisus Playa del Carmen – Riviera Maya - All Inclusive is within a 10-minute drive of Quinta Avenida and Quinta Alegría Shopping Mall. This beach property is 7.9 mi (12.7 km) from Río Secreto and 8.2 mi (13.1 km) from Xplor Theme Park.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 510 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Restaurant and Cafe
Grab a bite at Sal Steak Cave, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 16 bars/lounges.

Room Type and Price

Wed, 23 Sep 2026 - Thu, 24 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children