Hotel>Quintana Roo>Cozumel>Tuup Tulum

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Hotel

Tuup Tulum

Cozumel, Quintana Roo

Reviews

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4.2/5

GoodFrom 20 reviews

5.0/523 Feb 2026

Hayley • Couple Trip

What stood out was an amazing bed. Nice & firm which is good for lower back issues. The property was cleaned every day The view was beautiful as we were upper floor deluxe & we could see the turquoise sea through the leaves of the palms trees so I felt like I was in a jungle. At night all I could hear was the waves breaking on the beach. The staff were all very friendly & David was our waiter on the beach & looked after us very well. Thank you David

5.0/513 Feb 2026

Jesus • Couple Trip

Excelente hotel. Nuestra cabaña en el segundo piso estuvo siempre muy limpia. Tiene un acceso directo a la playa y la vista del balcón es muy linda. El staff fue siempre atento. La regadera tiene la presión del agua muy baja y la luz del baño en el lavabo es demasiado bajita. Todo lo demás superó nuestras expectativas.

5.0/510 Nov 2025

Christina

Love it! Very cute and beach amazing

5.0/57 Oct 2025

Javier • Solo Trip

Excelente opción!

5.0/521 Apr 2025

Alejandro • Family Trip

Excelentes instalaciones y buena ubicación, cerca hay de todo

5.0/528 Jan 2025

Justin

wonderful staff made always feel at home

5.0/57 Dec 2024

Yana • Trip with Friends

Great hotel…have stayed there twice now. Cute little bungalows right on the beach. Rooms are clean. Staff is nice! And you can enjoy the amenities of the hotel next door!

5.0/530 Jul 2023

MICHELLE CALVO • Couple Trip

Esta cadena de Hoteles es lindisima

5.0/515 Jul 2023

Mark • Couple Trip

Old school beach resort, great staff 😬

5.0/523 Jun 2023

EDGAR OMAR • Couple Trip

exelente

5.0/52 May 2023

Mark • Solo Trip

Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬

4.0/512 Feb 2026

Chloé

Personnel très sympa et aidant. Bien situé. Ils partagent la plage de l’hôtel panamera. Beaucoup de bruit dans la partie récente de l’hôtel qui est de l’autre côté de la route, une fête jusqu’à tard dans la kit et leur système d’arrivée d’eau qui fait beaucoup de bruit, mais ils ont finit par le couper la nuit donc ils ont trouvé une solution. Mieux vaut prendre une chambre sur la plage! Nous reviendrons avec plaît

4.0/525 Aug 2025

JOSE MANUEL

Excelente servicio

4.0/514 Jun 2025

Jennifer

Beautiful peaceful place

4.0/514 Jul 2024

AURELIE • Solo Trip

Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.

4.0/514 Jan 2023

Alan • Trip with Friends

Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza

3.0/58 Jul 2024

Verified traveler • Couple Trip

We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.

3.0/58 Feb 2023

Blake • Couple Trip

Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.

1.0/527 Nov 2023

Laura Eva • Solo Trip

Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.

1.0/511 Jul 2023

Hoi • Family Trip

Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

Free Parking

Public Facilities

Parking (Free)

Hotel Services

Luggage Storage

Wedding Services

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Outdoor Furniture

Transportation

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

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Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

About Tuup Tulum

Tuup Tulum Location
Located in Tulum (Zona Hotelera), Tuup Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This hotel is 7 mi (11.3 km) from Tulum Mayan Ruins and 4.8 mi (7.7 km) from Playa Paraiso.

Tuup Tulum Facility and Service
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services.

Tuup Tulum Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include laptop-compatible safes, and housekeeping is provided daily.

Room Type and Price

Wed, 26 Aug 2026 - Thu, 27 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children